Millennium Honda - Service Center

Paul Mosca is an excellent service writer! My wife and I have been customers of Millenium Honda's service department for more than 10 years. They have always done an outstanding job with both My wife and I have been customers of Millenium Honda's service department for more than 10 years. They have always done an outstanding job with both of our cars, and that includes cars that we purchased elsewhere. The facilities are clean and neat, the waiting area provides fresh-brewed coffee and refreshments as well as Internet access, and they provide a free shuttle service to drive customers home after they drop off their cars (within a certain distance from the dealership). All of the people that we have encountered have been pleasant and helpful...from those who first check-in the vehicles, to the service writers, and the managers, and even the mechanics, we've always been happy with the service that we have received. Paul Mosca is an excellent example of how great their service writers are to their customers. He is always polite, friendly, informed, helpful, and accommodating. Paul has a genuine smile and makes you feel very comfortable leaving your car in their hands. We would highly recommend this service center to maintain your cars! More

ABSOLUTE INCOMPETENCE. ABSOLUTE INCOMPETENCE. Inflated dealer prices are a rip-off. I made the mistake of frequenting Millenium Honda. I called a week ABSOLUTE INCOMPETENCE. Inflated dealer prices are a rip-off. I made the mistake of frequenting Millenium Honda. I called a week in advance to schedule an appointment to replace the passenger side air bag. I made the appointment for Saturday at 7:30 AM. Millenium Honda Rule # 1 - Never, ever make an appointment for Saturdays here. It is their busiest day. I had ten cars ahead of me lined up the street at 7:30 AM. After an hour of waiting, I was told that they had no passenger side air bags in stock. Why would you give me an appointment to replace the passenger side air bag if you don't have any in stock? Wouldn't that information have been better relayed over the phone? I was assured that I would be called when passenger side air bags were in stock. A week later Raul from Millenium Honda called and asked me to make an appointment since passenger side air bags were available. I duly called, waited on hold, made an appointment and drove an hour in rush-hour traffic to come in. After waiting three hours, I was then told that passenger side air bags were actually not in stock. Raul was mistaken. Bumpers were in stock. If you don't value your time, then feel free to frequent Millenium Honda. ABSOLUTE INCOMPETENCE. More

great experience Paul Mosca was excellent in every way! He expedited my wait due to previous oversight when they didn't tell me my inspection was overdue. Paul Mosca was excellent in every way! He expedited my wait due to previous oversight when they didn't tell me my inspection was overdue. More

Service on my car. Change starter timing belt package The service associate is very friendly Yolanda Perez The repair man they did good job the car is clean but the left their towel in between the engi The service associate is very friendly Yolanda Perez The repair man they did good job the car is clean but the left their towel in between the engine and the radiator. It cause a big smell. I have to remove it myself. They misplace my tire air valve plunge The timing belt job is nice. The starter is new. More

My experience ended up good. I went in to service very pissed off but after aldo handling everything the best way he could I was a little at ease until further notice. I went in to service very pissed off but after aldo handling everything the best way he could I was a little at ease until further notice. More

Paul Mosca was pleasant, helpful, and informative. Paul Mosca was a pleasure to work with. He is a true professional. He made sure to go above and beyond when it came to making sure I understood the Paul Mosca was a pleasure to work with. He is a true professional. He made sure to go above and beyond when it came to making sure I understood the services and was comfortable. He was pleasant, patient, kind, and competent. You could tell that he put the customer's needs first. I would definitely return to Millennium service because Paul made me feel like I could trust him. More

Great service for a new customer I wanted to pass along how well I was treated as a new customer bringing my husband's Honda Civic in for service. I've never been to a Honda dealer a I wanted to pass along how well I was treated as a new customer bringing my husband's Honda Civic in for service. I've never been to a Honda dealer as I drive an older Saturn. The car said it needed service so I brought the Honda Civic in. I was greeted by an upbeat and friendly employee named Salvador Hernandez. He was very patient, explain how the service process works, and answered all of my questions. He also suggested that we consider the 15,000 mile service and carefully explained how Honda recommended services work and what they include. He also helped me remember about a coupon which I truly appreciated. Sal even found me in the waiting room and walked me to the cashier window then asked if I had any other questions. He was so kind, thoughtful and friendly and deserves a pat on the back for his great customer service skills. Because of him I plan to bring our Honda back to this particular location for any service we need. More

Oil change I came for an oil change and i was happy at the fact that aldo got me out in 30 mins just as he promised. He was very generous and friendly, asking me I came for an oil change and i was happy at the fact that aldo got me out in 30 mins just as he promised. He was very generous and friendly, asking me how was my day and offering me coffee. Defiently coming back again for service More

Dashboard Light Fix I was about to get on the highway for a long drive, but noticed that my Check Tire Pressure light was on. I drove my Civic right into the Service cent I was about to get on the highway for a long drive, but noticed that my Check Tire Pressure light was on. I drove my Civic right into the Service center, and it was seen to right away. Sal helpfully explained what had set the light on, and kindly showed me how to reset the dashboard light. Fast and friendly service! Thank you, Millennium Honda! More

Amazing Service Live out in CT for the most part, but I always get my car serviced where I brought it from. Great service all around and Yolanda is amazing. Cute also Live out in CT for the most part, but I always get my car serviced where I brought it from. Great service all around and Yolanda is amazing. Cute also More