Millennium Honda - Service Center

Paul Mosca As he service manager he exceeds expectations - knows the cars and what needs to be done - he looks at warranty possibilities and investigates and inf As he service manager he exceeds expectations - knows the cars and what needs to be done - he looks at warranty possibilities and investigates and informs before work is done with estimates of consumer cost . I would use him whenever I go to Honda . More

Service Maintance Paul Mosca always greet you with a smile when you enter the dealership for service. He is very friendly and polite. He provided GREAT SERVICE!!! Paul Mosca always greet you with a smile when you enter the dealership for service. He is very friendly and polite. He provided GREAT SERVICE!!! More

Great service, would visit again Having lost patience with being treated as just a number at nearby dealerships, I drove 30 minutes to Hempstead to see if I can get better service for Having lost patience with being treated as just a number at nearby dealerships, I drove 30 minutes to Hempstead to see if I can get better service for a recall. I am glad that I drove out this far. The service here was great. Victoria was courteous and professional. She took the time to answer all of my questions and I left feeling satisfied by the experience. I intend to come back to this dealership in the future. More

The Top 10 List Going to have your car serviced or repaired is not on most people's top 10 list of fun things to do. While going to Millennium Honda in Hempstead Going to have your car serviced or repaired is not on most people's top 10 list of fun things to do. While going to Millennium Honda in Hempstead is not fun, I equate going on vacation to Hawaii as fun, it is a pleasant experience.....for a car dealership visit that is. We were helped by Mr. Greg Andrews who couldn't have been nicer. He took the time to review our car's service record with us and explained in detail what was advisable to be serviced now, in this case an oil change and engine and air filters. After that work had been completed, he took the time to meet with us again and go over the results of the car's checkup. He showed us the mechanic's detailed evaluation of the car which showed notable tire wear. He explained the numbers that detail tread wear but also explained that the tires were still safe to drive on and that new tires were not needed at this point. Overall we very pleased with our visit to Millennium and the way that we were honestly and thoughtfully treated. Highly recommended for car repair or service. If you want to have real fun, go to Hawaii ! P.S. Go to the their parts counter and ask to say hello to Odyssey the cat ! More

Great Service and Recommendations Victoria was professional and very knowledgeable. She suggested the maintenance my vehicle needed and quoted me a fair price. She also kept me updated Victoria was professional and very knowledgeable. She suggested the maintenance my vehicle needed and quoted me a fair price. She also kept me updated on the progress of the repairs. I appreciated her updates during my visit. More

Great service!!! Working with Greg always makes the experience a positive one. He is always very helpful and makes he sometimes long wait bearable. We are always accom Working with Greg always makes the experience a positive one. He is always very helpful and makes he sometimes long wait bearable. We are always accommodated with rides to work when dropping the car off for a longer period of time. The car is almost always ready when promised. My husband and I have been getting our cars serviced at Millennium honda primarily because of the service we receive from Greg. We trust him and feel comfortable getting our car serviced at this dealership because of this. More

Professional approach in correcting the problem. Greg was very professional in appraising the problem and explaining how long it would take to correct the problem. The car was ready when promised. Greg was very professional in appraising the problem and explaining how long it would take to correct the problem. The car was ready when promised. More

Excellent I had a nice welcome.My concerns were addressed,and my questions were answered.The waiting time was minimized since it was a busy day. I had a nice welcome.My concerns were addressed,and my questions were answered.The waiting time was minimized since it was a busy day. More

Excellent Customer Service Greg Andrews has outstanding customer service skills. It is because of Greg that I continue to use the Service Department at Millennium Honda. Greg Greg Andrews has outstanding customer service skills. It is because of Greg that I continue to use the Service Department at Millennium Honda. Greg can anticipate customer's concerns and resolve the issue before it becomes a big issue. He has a very calm effect with customers and the staff. He was able to look at what needed to be done on my car and prioritize how I should complete the work. By working with the Honda warranty company I saved LOTS of money. I now schedule my appointments through Greg to make sure he is around for any discussions that I needed on repairs. More

Appt for oil change - meaningless. 2 hrs later-nothing Made an appt for an oil change - 10:15 am. Arrived in plenty of time, was told it could be a couple of hours. The car is due for an inspection this Made an appt for an oil change - 10:15 am. Arrived in plenty of time, was told it could be a couple of hours. The car is due for an inspection this month so the attendant asked if that should be done also. Said yes - he said it would be a couple of hours, so settled in to wait. 2 hours later, having heard nothing , decided to check on the status . Was told the car had not even been taken in for the oil change! Decided to bag it and leave. Was then asked if I would like a free car wash!!!!! Answered no and left. Will never go back - for anything. More