Millennium Honda - Service Center

I bought a brand new Honda Odessey. at 8000 milles the car started having a vibration on the steering wheel due to defected rotors, I asked them to replace the rotors and they said no because they were fi car started having a vibration on the steering wheel due to defected rotors, I asked them to replace the rotors and they said no because they were fixeble.I disagree but I had no choice now the problem is back and Millenium Honda is blaming me for the problem saying that it is the way I drive.I am 53 years old and this is the tenth car I have and I never had a problem like this. when I bought the car I also bought the extention warranty so I could be covered but now they said to me that the extention warranty does not cover rotors. It is so frustrated, I do not recomend any person to buy Honda Cars at this dealer. they lie to customers and after they get their deal, you as a customer are not important to them. More

In 2005, I purchased a new Honda Pilot EXL and a new Honda CRV. I have been having my vehicles serviced at Millenium Honda ever since because Greg Andrews provides EXCEPTIONAL service. I don't trust m Honda CRV. I have been having my vehicles serviced at Millenium Honda ever since because Greg Andrews provides EXCEPTIONAL service. I don't trust my vehicles to anyone else. I moved from Floral Park to Plainview last year but continue to have my cars serviced at Millenium Honda even though there is another dealer close by. I will not give up someone that I can depend on to save myself some time by servicing the cars closer to home. Through the years, Greg has demonstrated integity, dependability and exceptional customer service skills. He is a tremendous asset to the dealership and I regret not previously documenting how much I appreciate his service. I truly feel that my family is traveling in safe and well-maintained vehicles due to his efforts. He has always taken the time to provide explanations and is meticulous regarding follow up on any vehicle issues that I raise. While my purchase experience in 2005 was pleasant, the primary reason that I would purchase from Millenium Honda again is because I would want to continue to have my vehicles serviced with Greg Andrew's oversight. Please feel free to contact me with any questions. Sincerely, Renee Cajigal-Delgado More

I went on a Friday evening after work, with no appointment. My wait was not long, especially given the amount of cars that I saw which needed service. Eric was thorough in giving me as much inform appointment. My wait was not long, especially given the amount of cars that I saw which needed service. Eric was thorough in giving me as much information as possible regarding my car. He was extremely courteous and answered all of my questions. More

Eric Ellis has been my service consultant for over 4yrs. From day one he has proven to have the best interest of my car at heart. He is polite and knowledgable of the services my car may need. I will 4yrs. From day one he has proven to have the best interest of my car at heart. He is polite and knowledgable of the services my car may need. I will always service my car at Honda Millennium as long as Eric is here! More

I have been associated with the dealership for the past 3 I have been associated with the dealership for the past 3 years. Services have been excellent especially the assessment of the vehicle by Mr.Gregory I have been associated with the dealership for the past 3 years. Services have been excellent especially the assessment of the vehicle by Mr.Gregory Andrews which is accurate and I never had a problem. All others who have done services once in a while have also done an excellent work. Appreciate their dedication and sincerity. Mathew Vathalloor More

I give my recommendation for this dealer based on my experience with the Assistant Service Manager Greg Andrews. he has always made himself available and returns my calls quickly. I called earlier t experience with the Assistant Service Manager Greg Andrews. he has always made himself available and returns my calls quickly. I called earlier today to schedule service on my car. Greg informed me, if I could, he would be able to service my car today. When I arrived my car was taken almost immediately and was out in an hour and half. This included taking care of a recall that I was not aware of. More

I'm giving Eric Ellis this excellent review because he is always helpful and friendly. He answers all my questions and is very knowledgeable about the services Honda offers. I recommend Eric to my family mem always helpful and friendly. He answers all my questions and is very knowledgeable about the services Honda offers. I recommend Eric to my family members that have Honda vehicles because I know he will give them quality service with a smile... I've been taking my car to Millenium Honda for a few years and Eric has alway been helpful. I've never seen him without a smile or having a bad day. Honda needs more employees like him.. More

As a returning customer of several years to Millennium Honda, I can honestly say I, for the most part, have always had great experiences there. Most of my dealings have been with the service department, i Honda, I can honestly say I, for the most part, have always had great experiences there. Most of my dealings have been with the service department, in which Eric Ellis has worked on a number of issues regarding my vehicle. Eric has consistently gone above and beyond his job to satisfy any questions and/or concerns I had with my car. His professionalism, respect and helpfulness, demonstrates how excellent customer service can have a lasting effect on customer relationships. Unfortunately during my last visit, Honda was unable to “properly” diagnose/fix a reoccurring issue that’s been going on with my car. Although this experience wasn’t one of my best at Honda, this mishaps isn’t enough to overlook all other experiences I’ve had with the company, nor does it undermine the exceptional customer service I received from Eric. More

When you give over your car to a mechanic, it is like giving your child to a babysitter. I had my car serviced by Frank Trotta and cannot be more pleased. His work is wonderful, his personality engagin giving your child to a babysitter. I had my car serviced by Frank Trotta and cannot be more pleased. His work is wonderful, his personality engaging, and he puts you at ease from the very start. Knowing exactly what to look for, he took the time to explain what the problem was and repaired it in a timely fashion. I have always been wary of car mechanics but Frank has restored my faith in people. There are actually honest car mechanics. Should you need a repair or service, Frank and his crew are wonderful. I will be abck in the future for service. Thanks Frank! More

Eric Ellis has always been helpful,kind, and respectful. Very informative when asked questions about Honda services and vehicles.There was a time when no one could find the code for my navigation and radio. Very informative when asked questions about Honda services and vehicles.There was a time when no one could find the code for my navigation and radio. No one took the time and effort to help find it but Eric. Now that I take my car for service I always look for Eric and he has always been helpful to the fullest extent and that is very appreciated. He is truly the man when it comes to ultimate customer service and I truly appreciate that. !! -Khary More