Millennium Honda - Service Center

As a returning customer of several years to Millennium Honda, I can honestly say I, for the most part, have always had great experiences there. Most of my dealings have been with the service department, i Honda, I can honestly say I, for the most part, have always had great experiences there. Most of my dealings have been with the service department, in which Eric Ellis has worked on a number of issues regarding my vehicle. Eric has consistently gone above and beyond his job to satisfy any questions and/or concerns I had with my car. His professionalism, respect and helpfulness, demonstrates how excellent customer service can have a lasting effect on customer relationships. Unfortunately during my last visit, Honda was unable to “properly” diagnose/fix a reoccurring issue that’s been going on with my car. Although this experience wasn’t one of my best at Honda, this mishaps isn’t enough to overlook all other experiences I’ve had with the company, nor does it undermine the exceptional customer service I received from Eric. More

When you give over your car to a mechanic, it is like giving your child to a babysitter. I had my car serviced by Frank Trotta and cannot be more pleased. His work is wonderful, his personality engagin giving your child to a babysitter. I had my car serviced by Frank Trotta and cannot be more pleased. His work is wonderful, his personality engaging, and he puts you at ease from the very start. Knowing exactly what to look for, he took the time to explain what the problem was and repaired it in a timely fashion. I have always been wary of car mechanics but Frank has restored my faith in people. There are actually honest car mechanics. Should you need a repair or service, Frank and his crew are wonderful. I will be abck in the future for service. Thanks Frank! More

Eric Ellis has always been helpful,kind, and respectful. Very informative when asked questions about Honda services and vehicles.There was a time when no one could find the code for my navigation and radio. Very informative when asked questions about Honda services and vehicles.There was a time when no one could find the code for my navigation and radio. No one took the time and effort to help find it but Eric. Now that I take my car for service I always look for Eric and he has always been helpful to the fullest extent and that is very appreciated. He is truly the man when it comes to ultimate customer service and I truly appreciate that. !! -Khary More

My experience with a service writer named Eric Ellis, surpassed all of my expectations. I recently leased a 2012 honda civic and had an issue with the dashboard, or somthing that seemd electrical,...I d surpassed all of my expectations. I recently leased a 2012 honda civic and had an issue with the dashboard, or somthing that seemd electrical,...I didnt have an appointment, was in the area and decided to stop in. Mr Ellis greeted me and asked what the problem was, i told him and he told me dont worry, we have some of the best technicians here and assured me that the problem would be taken care of,. He offered me refreshments, and walked me into the waiting area. After a short period of time he came back into the waiting area to check on me, and see if there was anything i needed, and said it wouldnt be much longer. I take it they found the problem because he returned one more time and said that my car would be out shortly...To my suprise, the car came out clean, with a free car wash, and the problem with the dashboard had been taken care of,....I thanked him, recieved some paperwork, and was on my way in a timely fashion,....Millennium Honda, and Mr Eric Ellis definitley earned a top rating on this trip to the service dept...Because of the phenominal service i recieved, this is why i have give the top rating that could possibly be given... More

I have been a customer of Millenium Honda for the last 8 years.I bring my 1992 Honda Accord as well as my 2003 Honda Accord in for regular service as well as for any other problems and receive nothing short years.I bring my 1992 Honda Accord as well as my 2003 Honda Accord in for regular service as well as for any other problems and receive nothing short of the best treatment as well as service from Mr.Eric Ellis,with that being said my choice for soon to be future purchase of a new car will definitely come from Millenium Honda. More

I purchased my Honda at Millenium Honda when it was located at the old location. The service there was always a pleasure. The professionalism of the Millenium staff always kept me coming back. When t located at the old location. The service there was always a pleasure. The professionalism of the Millenium staff always kept me coming back. When they moved to the new location the great service carried over. I've been going to Millenium to have my car serviced for over 5 years. The staff is always so courteous, friendly and most importantly "honest". In particular Eric Ellis. I believe that goes such a long way, especially when it comes to your veichle. I appreciate the way they care for my car and the car wash when it's done being serviced is a nice added bonus. More

On every visit to Millenium Honda, Eric was very professional, friendly, accommodating, courteous and efficient. The staff is just as friendly and accommodating. They all work very well together a professional, friendly, accommodating, courteous and efficient. The staff is just as friendly and accommodating. They all work very well together and treat their customers with the utmost respect. The waiting area is also very comfortable and clean. More

I love Millennium Honda! from the moment I bought my first car in 2008 They have been great to me Erric Ellis always makes me feel welcomed and has never failed me yet! first car in 2008 They have been great to me Erric Ellis always makes me feel welcomed and has never failed me yet! More

My experience @ Millinum Honda was easy going as a dealt w/ Mr. Ellis for assistance with routine maintence he was very welcoming, effective and I didn't feel pressured. Over all I had a pleasant experienc w/ Mr. Ellis for assistance with routine maintence he was very welcoming, effective and I didn't feel pressured. Over all I had a pleasant experience..... More

First time I have been to this dealership. Eric Ellis greeted me, was warm, friendly & professional. His knowledge & guidance as to what my car needed was not pressured & I had every confiden greeted me, was warm, friendly & professional. His knowledge & guidance as to what my car needed was not pressured & I had every confidence that he was being straightforward. Several hours later I was updated on my vehicles status and the total was exactly what I was quoted. Kudos to Eric and I will recommend this dealer to everyone I know. Thank you More