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Millennium Honda - Service Center

Hempstead, NY

4.2
4,083 Reviews

4,083 Reviews of Millennium Honda - Service Center

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July 29, 2022

Tom was so great with me. He’s very respectful and he goes the extra mile to make the customer happy. More

by Moosekhanat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom K.
Aug 01, 2022 -

Millennium Honda responded

We are truly grateful for this awesome 5-star review! We're pleased to hear that Tom's dedication to exceptional service was appreciated and recognized. We look forward to working together again. Take care!

July 27, 2022

Dropped off my car for oil change at noon and now 6hrs later still waiting for it. This is increasing rude. More

by DavidTobias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Customer Service
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager
Aug 05, 2022 -

Millennium Honda responded

David, we are disheartened to read your review as this is not typical feedback for Millennium Honda. We strive to provide all our customers with the best service possible, no matter the job. If you would like to speak more directly about your experience, please contact us at wecare@aagny.net. We would like to clear up any concerns you may have.

July 24, 2022

Very pleased by the customer service of Tom K. Very welcoming and helpful with the things needed for the vehicle. More

by Mcgheechris88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom K.
Jul 26, 2022 -

Millennium Honda responded

Thank you for your feedback! We are so happy to hear we were able to serve you so well. We'll be sure to pass on your kind words to Tom K. Please don't hesitate to reach out should you ever need anything.

July 24, 2022

Great and timely service. Tom was a great help and i had no issues. Satisfied customer for sure. More

by Aj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom K.
Jul 26, 2022 -

Millennium Honda responded

Aj, thank you for sharing your feedback about our service! Your review made our day. We're so glad to hear that that we could exceed your expectations. We're always here should you ever need anything.

July 20, 2022

Tom was very helpful and trouble shooted all my car issues for the best price. He looked into a car rental accommodation as well. While my car was being worked on he kept me informed. Very polite and p More

by Karolina32886
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom K.
Jul 21, 2022 -

Millennium Honda responded

Karolina, thank you for this fantastic 5-star review! We're pleased to hear that Tom could provide such excellent service and exceed your expectations. We look forward to working with you again in the future.

July 14, 2022

I left my 2017 Honda to be diagnosed and fixed. 4 days later after many attempts to reach the repair consultant (Tara) I finally learned that car hasn't been diagnosed yet. Then I left numerous voi More

by muryur
Recommend Dealer
No
Employees Worked With
Gregory Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Millennium Honda responded

Muryur, we are disappointed to read your review as this is not typical for Millennium Honda. We strive to provide all our customers with the most professional service possible. We apologize for the miscommunication. If you would like to speak to someone about your experience, please contact us at wecare@aagny.net.

July 09, 2022

Once Tom K came on to my account things moved quickly. Tom was efficient and kept me more than adequately updated. Top shelf. More

by Pema12215
Recommend Dealer
No
Employees Worked With
Gregory Andrews
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gwindalyn Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom K.
Jul 11, 2022 -

Millennium Honda responded

Pema, we regret to read your review as this is not typical for Millennium Honda. We are happy to hear you had a good experience with Tom and we will be sure to pass along the message. We hope to see you again so we can provide you with a 5-star experience.

July 06, 2022

Tom is a real professional and knows how to take care his customers. He is straightforward and tells the customer the truth on what’s happening with the vehicle. He gives the customers all the options to mak More

by kreese130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom K.
Jul 06, 2022 -

kreese130 responded

Tom K and the service manager Greg Andrews were really helpful in taking care of my situation. I will make sure that I send referrals to this dealership. Plus when I’m ready financially I will take care the other work that needs to be done on the vehicle.

Jul 11, 2022 -

Millennium Honda responded

Kreese130, thank you for your great feedback and 5-star rating! Our team works hard to be as helpful and professional to all our customers and their needs. We appreciate your great kind words about Tom and we will make sure to pass along the message. Please do not hesitate to reach out for any assistance you may need in the future.

July 05, 2022

I just needed a simple oil change & Tire Rotation, and I must of gotten there at around 4:45pm I had no issues leaving my car & picking it up the following morning... Took Long to get taken care of but it w More

by Joseph C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom K.
Jul 08, 2022 -

Millennium Honda responded

Joseph, thank you for taking the time to leave us this review. We work hard to provide exceptional service to all our customers. We're happy to hear that this was reflected and that Tom K. could leave you with a wonderful lasting impression. We'd be glad to work with you again in the future!

July 04, 2022

Tom K was amazing and took care of the process of getting my vehicle fixed & compensating by providing a loaner car. Very friendly & highly recommended dealer ship. Tom was up to the mark. More

by Maro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom K.
Jul 04, 2022 -

Maro responded

Ver good experience. Tom took care of everything so well and made the entire process so smooth.

Jul 07, 2022 -

Millennium Honda responded

Maro, thank you for you excellent review and recommendation. We are glad to hear your experience with Tom K was so great and we will be sure to pass along your kind words. Please don't hesitate to reach out for any assistance you may need in the future!

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