Millennium Hyundai

My new 2016 Sonata I was very pleased with the facility and employees, from the time I was greeted until I left with my new vehicle. the staff was very pleasant and prof I was very pleased with the facility and employees, from the time I was greeted until I left with my new vehicle. the staff was very pleasant and professional and I will definitely be back. Thank you and keep up with the good job! More

Grade A Dealership the wait time once the deal was made took way longer than i had expected but the staff were very professional and it's a very welcoming dealership. the wait time once the deal was made took way longer than i had expected but the staff were very professional and it's a very welcoming dealership. More

Easy buying Best car buying experience.best price easy going.i would recommend millenium hyundai and ask for Vinny Licata.when you do you will never go anywhere e Best car buying experience.best price easy going.i would recommend millenium hyundai and ask for Vinny Licata.when you do you will never go anywhere else More

Love my car! Loved working with Steve Hicks, he put me into my dream car! All my friends and family love the car so much and it is so helpful having all the upgrad Loved working with Steve Hicks, he put me into my dream car! All my friends and family love the car so much and it is so helpful having all the upgraded features that come with the Santa Fe Sport. More

WORST EXPERIENCE I am a VERY unsatisfied customer. I purchased a car from them in March of this year, of which I was told was a CERTIFIED PRE-OWNED car. The car was a I am a VERY unsatisfied customer. I purchased a car from them in March of this year, of which I was told was a CERTIFIED PRE-OWNED car. The car was a 2011 Hyundai Sonata Hybrid with 39,000 miles on it, in mint condition. I went there on March 12, 2016 to get this car. I was there from 9 am till 8 pm, when I finally signed my finance papers and set up my insurance. Upon getting in my vehicle to drive away, the service light was on. I was then told that the Hybrid Battery Charging system needed to be replaced. But how did the car just pass inspection if the service light was on? Three days later, I was able to receive my car. About 3 months down the road, June, I brought the car in for an oil change. I get a call later in the day that the muffler on the car needed to be replaced, and this was NOT covered under warranty. But how did I break a muffler on a car that I have had for 3 months, and never was in an accident to cause that type of damage? They gave me a "courtesy" replacement of the muffler. Now lets come to 3 weeks ago, when I was driving my car, and all of a sudden I smell burning, and everything on my dashboard is blinking, and my hybrid system is failing as I am driving down a main road. I bring the car to the dealership, and went about my day. Later on I received a phone call from the service department that I needed a new Transmission ,Engine Pully and Starter! How does that happen on a car that has less than 50,000 miles on it and that I have had for 6 months?! Upon speaking with the general manager of the dealership, I was able to get a loaner car from the lot free of charge since the car was going to be in the shop for a few weeks ( I was told it would take 2-3 weeks to be fixed). After a week of not hearing from them, I call and ask about my car. I am then told that they replaced the Alternator, and the transmission is now fine, but I seized the AC Compressor and Hybrid lines that go to the Engine. So, we went from needing a new transmission to not needing one, that is a HUGE difference. I was then told that they needed to see if this was covered under my warranty. 2 weeks go by and I still have not heard from them. I call on this past Friday, and they said that the Adjuster was there that morning, and it would take about 24 hours for them to get an answer on if this was covered or not by the warranty company. The service department told me that they would call me on Saturday to let me know. Saturday came and went, and I heard nothing. Monday, yesterday, I waited all day for them to call, and once it hit 5 pm and I heard nothing I decided to call them. I call and speak with the service adviser who states that he forgot to call me, but it was approved that morning. How come it is so hard for them to keep in contact with me about my vehicle?! I should not have to keep calling and asking about it, they should be contacting me and keeping me in the loop. The adviser had nothing to say except "ok" and "uh huh" the entire conversation. Then as we were ready to hang the phone up he says "oh by the way, there is a $100 deductible for your warranty". EXCUSE ME! How come this was not brought to my attention 4 weeks ago when I dropped my car there to be serviced? He then advised me that in order to approve the parts through warranty he required my date of birth, which is my approval to them that they can proceed, so he wrote down my date of birth and gave it to the warranty company WITHOUT EVEN CALLING ME AND GETTING MY AUTHORIZATION TO DO ANY TYPE OF WORK! As well as telling me after the fact that I have a $100 deductible for my warranty. I have tried to get a copy of this warranty as well from the dealership, and have not received one to this date, 4 weeks later. This is the WORST service I have EVER gotten in my entire life. Forget about not going through them ever again, I will NEVER purchase another Hyundai again as this has been nothing but a headache from the start. More

Finance Department (Not Dealership) Good Afternoon, I recently brought back my leased Hyundai Sonata in August after a 4-year lease agreement was completed and received a bill in the Good Afternoon, I recently brought back my leased Hyundai Sonata in August after a 4-year lease agreement was completed and received a bill in the mail about one month later explaining to me that I had several fees that must be paid in the next 15 days. I spoke with a representative in July and he had explained my situation to me in detail and he had advised that when the car was returned to call again and that some type of agreement could be made to lower the fees associated with my vehicles bill. I was extremely disappointed and frustrated when speaking with a different representative to find out that nothing would be done to help with my situation. I am a loyal customer of 4 years. I had a 4-year 48k lease for my car and brought it back with 38k miles (10k less). I was told there was a disposition fee of $400, which in the 4 years was never told about until I first spoke with the representative back in July. That fee was not made known on any paper or electronic statement. Every statement bill was paid on time and was never received late. How are customers expected to pay fees when the sales representative at the time of the sale never discloses the information to the consumer? They tell you to sign on 20 pages and never once disclose this information. This is a question I would ask before signing any documentation. This is not my first lease from a dealership and I have never paid any fee of this nature. This is truly a disgusting act to make people pay a fee when returning a car in pristine condition. I will never purchase or lease a car from any Hyundai dealership nor will anyone in my family after I explain to them what will happen if they go to a dealership. I can’t see how after 4 years of being a customer and bringing back a vehicle under the mileage by 10k there is nothing that can be done to help both parties. This will be the last time I ever step foot in a Hyundai dealership and I will continue to write terrible reviews on every website imaginable about how I have been treated. I was lied to by your employees and told information that was not true. To loose customers for a fee that is large to me but so small to the company is bad business. You have officially lost one customer who will never come back. Thank You – Have a great day More

Great experience Everyone in the dealership was very nice and attentive. My deal was completed before I got there thanks to Rachel and Frank. I would definitely recomm Everyone in the dealership was very nice and attentive. My deal was completed before I got there thanks to Rachel and Frank. I would definitely recommend if you are looking for a vehicle in the Nassu county/ Garden city area. More

Perfect Experience Excellent experience, very happy with the entire staff of millennium Hyundai, especially Frank. Ive already recommended them to a co worker who is lo Excellent experience, very happy with the entire staff of millennium Hyundai, especially Frank. Ive already recommended them to a co worker who is looking to lease an elantra More

Disgraceful! DO NOT TRUST THIS DEALER !!! Traveled In from out of state to purchase a vehicle. I was told everything was In order before I made the trip. After wa DO NOT TRUST THIS DEALER !!! Traveled In from out of state to purchase a vehicle. I was told everything was In order before I made the trip. After waiting four hours at the dealership the general manager came over and told me they could not sell the vehicle. He apologized and offered to cover my rental,tolls and even lunch. When I got home I sent receipts for the rental and tolls. ( I need to eat either way that's wasn't their problem) I never received as much as a call back. They won't respond to my emails or calls messages ect. The cars may be decent but THEIR BUSINESS ETHICS AND MORALES ARE UNBELIEVABLY HORRIBLE!!!!!!!! DO NOT TRUST THIS DEALER SHIP THEY WILL SAY ONE THING AND DO THE OTHER !!!!! More

A Pleasant Experience Both Shaakir and Rob went out of their way to find the car my family wanted. Both were patient and understanding. I will return when my other lease Both Shaakir and Rob went out of their way to find the car my family wanted. Both were patient and understanding. I will return when my other lease is due. More