Just when I thought it couldn't get any worse-- after having my car serviced for an oil leak and again two days later for a check engine light--the light came back, I brought the car in to another Hyundai dealer and they told me that something had not been tightened when I last had my car in for service and there was oil leaked all over my engine and a part had to be replaced. I told them I would not pay for the repair if the damage was caused by the Hempstead dealer. When service called the dealer in Hempstead they were informed that they would not take responsibility for the repair.
Will never go back!
Previous Post below--
Brought my 2017 Hyundai Sonata in for an oil leak 9/19/18. While I was waiting they double-parked my car and got a $65.00 ticket. They did not inform me about the ticket. I brought my car back on the 21st because some lights came on. When I called to check on the status of my car they told me it was a warning light, not a check engine light. I was charged $146.00 to check for a check engine light. They were aware of the ticket and did not deduct the $65.00. I got a notice about the ticket a week later and when I called they told me they were aware of the ticket, and didn't anyone tell me? I have called at least 3 or 4 times since then. Each time they told me they paid the ticket. I asked them for proof that it was paid, they told me they would get back to me and each time and they never did. The ticket was due on 10/15 so I paid it. Called again on 10/18 and spoke with the Assistant Manager (every time I call they tell me the manager is not there). He assured me that he would look into it and get back to me. Once again no call back. To add insult to injury, I checked my oil a week after I brought the car in and found a rag on the top of my engine that was left there. I want reimbursement for the ticket. They have been giving me the run around for a month now. I have leased three cars here and my daughter just leased one ----NEVER AGAIN!!