Millennium Hyundai

Service was reasonably quick. The service advisor was prompt and polite. I was quickly told when my vehicle was ready. The service advisor was prompt and polite. I was quickly told when my vehicle was ready. More

I had a very good experience at Hyundai. Everyone was friendly. Shout out to Ron Katzman who helped me with all the features on my new Tucson. Everyone was friendly. Shout out to Ron Katzman who helped me with all the features on my new Tucson. More

I was familiar with this service department at this dealership and they are fantastic. My wife and I went in to look into a new car purchase, using the Costco auto buying program, and had a very good e dealership and they are fantastic. My wife and I went in to look into a new car purchase, using the Costco auto buying program, and had a very good experience purchasing a new Tucson Hybrid. They were able to get the car from another dealer and we drove home in the car the same day. We were very satisfied with our salesperson, Jonathan Ulloa. He was a very personable and pleasant individual. More

Very professional and kind. Was will to work with us to come to an good deal for our car. Was will to work with us to come to an good deal for our car. More

The service department was very courteous and helpful with the recalls and inspection that needed to be done for our car with the recalls and inspection that needed to be done for our car More

My wife and I had considered switching to Toyota or Honda after a disappointing experience with another Hyundai dealership. However, the outstanding service we received from Millennium Hyundai in Hempstead c after a disappointing experience with another Hyundai dealership. However, the outstanding service we received from Millennium Hyundai in Hempstead changed our minds and gave us confidence to stay with the Palisade. We are very happy with our decision. It is a comfortable, spacious family vehicle backed by the excellent service we received at Millennium Hyundai. More

Met Ron after walking through the showroom door. He took care of everything. 4 hours later, drove home in my 2026 Tucson. Thanks Ron and the whole crew. He took care of everything. 4 hours later, drove home in my 2026 Tucson. Thanks Ron and the whole crew. More

Frank Azizi was great - very attentive and answered all of our questions. Thank you Frank! of our questions. Thank you Frank! More

Service dept didn't fix oil leak with change of valve cover gasket. Charged over 500 for that service. Upon returning car and inspecting leak tried to charge me an additional 1200. I declined service sin cover gasket. Charged over 500 for that service. Upon returning car and inspecting leak tried to charge me an additional 1200. I declined service since they didn't credit me for failing to fix it the first time. More

I brought my 2019 Hyundai Tucson to this dealership for an engine replacement under warranty after the vehicle developed a flashing check-engine light and code P1326. I regularly service my vehicle and had an engine replacement under warranty after the vehicle developed a flashing check-engine light and code P1326. I regularly service my vehicle and had already had it checked by my local mechanic before bringing it to the dealership. Based on what I was experiencing, I understood that the engine issue was covered under Hyundai’s extended warranty. I made an appointment and was assisted by Romario. When I dropped off the vehicle, I explained the situation and asked whether a loaner vehicle was available because I expected the repair to take some time. I was immediately told that the dealership did not provide that service and that I should contact Hyundai Corporate regarding possible rental reimbursement. I rented a vehicle and contacted Hyundai Corporate. They explained that they could not guarantee reimbursement before the repair was completed, but that I could contact them afterward to start a claim. I also reached out to Mr. Tom Coppola and asked for his assistance with a loaner. He was extremely helpful and went out of his way to make it happen. I sincerely appreciate his help. In my experience, he was professional and genuinely tried to help a customer. About a week later, Romario contacted me and explained that the vehicle had an engine failure and that the engine replacement had been approved under warranty. However, I was then told that my alternator and belts also had to be replaced before they could complete the engine replacement and return my vehicle that it was mandatory to replace it. I questioned this because the belts had been replaced only a few months earlier and the alternator had been tested in May and was functioning properly. I was told that the replacement was mandatory once again. Shortly afterward, I received another call from Romario and was told that the service manager, Darius, had determined that my four tires and brakes also needed to be replaced because of safety concerns and that I needed to agree to those repairs. I declined and asked that the statement be provided to me in writing because I wanted documentation explaining why these additional repairs were required in order to complete a warranty engine replacement. I explained that if my tires or brakes needed replacement, I would address those items separately, including during my upcoming inspection. I asked them to proceed only with the warranty engine replacement and to cancel the additional alternator, belts, brakes, and tire work. I was told that the additional work could not be canceled because the job was already completed. The alternator and belt work was quoted at approximately $2,000, including parts and labor and texes would be added as well. I questioned whether some of the labor charges overlapped with work already being performed as part of the warranty engine replacement. I asked for clarification because the engine work was already being performed under warranty. After approximately two weeks, I finally received my vehicle back, along with an additional charge of approximately $2,000. My biggest concern is not simply the amount I paid. It is the way the additional repairs were presented to me—as requirements for completing and returning my vehicle when I had originally brought the vehicle in specifically for a warranty-covered engine replacement. I encourage other customers to ask questions, request written explanations, review estimates carefully, and get a second opinion when additional repairs are presented as mandatory, especially when those repairs are not the reason the vehicle was originally brought in. I am sharing this review based on my personal experience and how the situation was presented to me. I hope the dealership will review what happened and provide better transparency to customers in the future. More