Millennium Hyundai
Hempstead, NY
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Michael & Ryan at Millennium Hyundai service center were very helpful with all my service needs I was welcomed from the minute I walked in they were prompt and very knowledab the service was swift and accur very helpful with all my service needs I was welcomed from the minute I walked in they were prompt and very knowledab the service was swift and accurate More
Hello, I would like to tell you that Michael in the service dept was very polite and helpful. While I was there a women customer came in and was asking about her car and why it would just die last nigh service dept was very polite and helpful. While I was there a women customer came in and was asking about her car and why it would just die last night She Asked if it could be because of a recall, Michael started to explain to her how he needed more information about the car she loudly proceeded to say he was rude. She stormed out curseing him and saying she would call B.B.B Michael was very calm and never answered back to the rage. Michael is a real professional in my eye and if the world had more Michael's we be in a better place. Thanks for having people like Michael working for you Don Schuellein. More
Went in yesterday to purchase a pre-owned certified car. I was looking for another Tucson as that was my current lease. However, we worked with Artur to get a Santa Fe which I got an even better deal with. I was looking for another Tucson as that was my current lease. However, we worked with Artur to get a Santa Fe which I got an even better deal with. Very happy with the service and the staff including the finance managers and everyone else who took care of us. It made me more comfortable owning my own car instead of leasing it this time! More
They guys here are very helpful. They always trying to accommodate you. It’s import to understand that the world isn’t normal so people might have to wait. But the people here are tr They always trying to accommodate you. It’s import to understand that the world isn’t normal so people might have to wait. But the people here are trying More
Service dept is not efficient you keep calling to check up on your call no one returns your call or they send you to voicemail which is not right. They give loaner car to who they want to I had a problem a up on your call no one returns your call or they send you to voicemail which is not right. They give loaner car to who they want to I had a problem and they kept my car my and told me they had no car , my co worker went after me and he got a loaner. They really need to put things in order and not to mention some of the service guys are very rude. More
I brought my 2020 Santa Fe in for a scheduled appointment on 11/3/21 and when I called the next day I was told it was not even looked at, and it may be another day, there were 7 cares ahead of mine. Why t on 11/3/21 and when I called the next day I was told it was not even looked at, and it may be another day, there were 7 cares ahead of mine. Why take appointments if they cannot handle scheduled repairs. As for calling service I waited for over 45 minutes for someone to answer my call. Parking is another problem, the lot is too small and you cannot find street parking. The lot is so full they need to pull cars out onto the street to move cars. This is not a good sign. I picked my car up that day , unseen and left. The service dept. needs more Mechanics and staff. I will not get another Hyundai. As for service the car has 12,500 miles on it and I brought it in to get the transmission checked. I was told I had to pay $160 for a transmission diagnosis test. I was informed that this was standard. So what happen to the warranty? Makes you wonder. Think before you go there for service. More
Horrible! Took 3000.00 down payment and promised car but never delivered. They never followed up with me and it wasn’t until leaving 2 messages that I was able to finally speak to someone. The salesman lied never delivered. They never followed up with me and it wasn’t until leaving 2 messages that I was able to finally speak to someone. The salesman lied through his teeth saying that he was getting delivery of vehicle from another dealership, 6 days later suddenly he can’t get the car. I’m still waiting for the return of my 3000.00 More
I had purchased two vehicles on the same day from another Hyundai dealer on the same day and always had the car serviced as scheduled. After having a check engine light appear on one, I was told by the comp Hyundai dealer on the same day and always had the car serviced as scheduled. After having a check engine light appear on one, I was told by the competitor dealer after driving to their site I could not leave my vehicle there and they had no appointments would be available for weeks. I was able to get an appointment at Millennium. Ryan was very clear on what I could expect once I brought in my vehicle and Mark described what needed to be done to the vehicle after inspection. Both gentleman were clear and provided the kind of customer service that a consumer deserves. I will be bringing my vehicle to Millennium going forward. More