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Millennium Hyundai

Hempstead, NY

4.3
927 Reviews
Thank you for visiting Millennium Hyundai in Hempstead NY! Whether you are Long Island Hyundai customer looking for a new NY Hyundai model or browsing for used cars Millennium Hyundai has something to fit your needs. With our comprehensive selection and great deals on new and used cars there is no reason not to visit our New York dealership. We look forward to your visit.
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265 North Franklin Street

Hempstead, NY

11550

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Showing 927 reviews

November 30, 2012

Lead to believe I was purchasing same type as last year, I was mislead into believing Mr. Lugo was GIVING me extras due to the need for expedition due to severe circumstances of superstorm Sandy, while he w More

by rich p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Brown/ Mike Lugo
Dec 17, 2012 -

Millennium Hyundai responded

I'm sorry to hear about your recent experience with Sean Brown and Mr. Lugo. My name is Fred Luhn and I am the Business Development Manager here at Millennium Hyundai and I take all customer complaints very seriously. Thank you for replying to my email. I always like to know the full story from our customer BEFORE I approach my employees so I can deal with the situation properly and take any appropriate actions. At your request I have escalated this matter to a third party and I'm confident any problems or confusion will be resolved. Thanks you for your time and thank you for bringing your concerns to my attention. Sincerely, Fred Luhn Business Development Manager Millennium Hyundai

November 29, 2012

Millennium Hyundai is a stellar dealership. From my initial e-mail inquiry through the conculsion of my purchase it was an exceptionally professional, easy relationship. I have already recommended the More

by kmj410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2012 -

Millennium Hyundai responded

Thank you so much for your stellar review and thanks for the referrals! Please remember that we have a customer referral program that pays you $100.00 for every person you refer to us who buys a car. Just tell them to see me and have them give me your name. Thanks Again, Fred Luhn Business Development Manager Millennium Hyundai 516-282-3800

November 15, 2012

I needed to replace a flood damaged car. My current credit score was not good. I pick out a vehicle, a 2013 elantra and told the sales person what payment range I would be comfortable with. He came bac More

by nickjd51
Customer Service
Friendliness
Price
Recommend Dealer
No
Nov 28, 2012 -

Millennium Hyundai responded

I'm sorry that you lost your vehicle during Sandy and I'm also sorry that you feel you paid too much for your vehicle. Unfortunately when it comes to interest rates and lending institutions, high interest rates are a given when someone's credit isn't up to par. You were offered a low price but a higher interest rate as expected when someone is credit challenged. You instead agreed on a deal with the finance manager to add extras to your vehicle for a better rate. The deal was written, shown to you and accepted by you but now you are unhappy. Unfortunately I can't offer you both a cheap price AND a low interest rate when your credit score won't allow it. The money has to come from somewhere. If there is anything else we can do for you please don't hesitate to call. Sincerely, Fred Luhn Business Development Manager Millennium Hyundai

October 26, 2012

I was very impressed with the features of the new 2013 Santa Fe sport that I decided to make trade in my 2007 Santa Fe limited because of the help received from Rob and Roberto. More

by natinf539
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2012 -

Millennium Hyundai responded

Thank you for you positive review and best of luck with your new Santa Fe! It really is a NICE vehicle! Sincerely, Fred Luhn Business Development Manager Millennium Hyundai 516-282-3800

October 25, 2012

Robert was a complete delight to work with. He was even helpful after the sale was completed and the car delivered. He makes himself available to me to answer any of my questions. He is also quite knowle More

by Sandypez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2012 -

Millennium Hyundai responded

Thank you for your positive review! I'm happy we were able to help get you into a new vehicle. Best of luck to you! Sincerely, Fred Luhn Business Development Manager Millennium Hyundai 516-282-3800

October 19, 2012

I was shopping for a new Santa Fe for my mother who was replacing her old Santa Fe. The dealership was absolutely amazing! Everyone was helpful to my mother and I and they were helpful to each other! Top n More

by hj151515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2012 -

Millennium Hyundai responded

Harry thank you so much for you glowing review! I will let all parties involved know. Stop by ANYTIME if we can be of help! Sincerely, Fred Luhn Business Development Manager Millennium Hyundai 516-282-3800

October 16, 2012

This was the best experience I have ever had at a dealership. Rob Betts was EXTREMELY helpful and gave me the best service. He was honest and very quick to do everything with me and very knowledgea More

by brok5555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2012 -

Millennium Hyundai responded

Thank you so much for your positive review and kind words about Rob Betts. He will be thrilled to hear about your post! Good luck with your new vehicle and feel free to stop by anytime! Sincerely, Fred Luhn Business Development Manager Millennium Hyundai 516-282-3800

October 15, 2012

I found Millennium Hyundai and its staff to be quite friendly and polite. The manager Shermica Malcolm was very professional, considerate,and knew how to take charge and make sure that I was a satisfied More

by missychrissy1445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2012 -

Millennium Hyundai responded

Thanks for the review! I apologize for Koree dropping the ball regarding your key. Please copy and print this reply next time you stop in and get a free car wash on us. Best of luck with your new vehicle!!! Sincerely, Fred Luhn Business Development Manager Millennium Hyundai 516-282-3800

October 05, 2012

I arrive at the dealership with just looking and thinking of purchasing another time. I browse the parking lot for a few minutes then I entered the showroom. A young man approach me by the name of Max. He wa More

by anpoet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2012 -

Millennium Hyundai responded

Thank you so much for your positive review! I'm happy that Max was able to help look into your radio problem and I hope all was taken care of. Feel free to stop by ANYTIME if ever you need something. Understanding customers like yourself are rare gems. Sincerely, Fred Luhn Business Development Manager Millennium Hyundai 516-282-3800

October 03, 2012

Great service from time we walked into door . Rashawn explained in detail about car and made the buying process including the trade-in very smooth with no hassles. My only complaint is with the HYUNDA More

by violet.baum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2012 -

Millennium Hyundai responded

Thank you for your positive review. I will also pass along your comments to Hyundai corporate regarding their decision to eliminate the spare tire in a lot of their models. It is a decision we too wish they would reconsider. Best of luck with your new vehicle! Sincerely, Fred Luhn Business Development Manager Millennium Hyundai 516-282-3800

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