Millennium Toyota

This was a professional, no-hassle, friendly, and respectful experience. Michael Korgood is extremely knowledgeable, answered all our questions in a serious but relaxed manner, respected our intelli respectful experience. Michael Korgood is extremely knowledgeable, answered all our questions in a serious but relaxed manner, respected our intelligence, made suggestions but was never pushy or offputting, spent as much time as we needed without ever making us feel we were being rushed. Although we began at an excellent price point, he succeeded in even sweetening that to close the deal quickly. We do a lot of research and planning beforehand and don't want to waste a lot of time on nonsense once we make our decision; Michael made that happen. It is also obvious that he has an excellent working relationship with the managers Josh and Anthony, which also facilitated the excellent experience. This is about the tenth Toyota we have purchased from Millennium; we keep coming back because of experiences like this. More

Brought 2010 Prius in for NYS Inspection and asked service to check as mileage had fallen off. Told tires were under inflated and Air filter was replaced and NYS Inspection was completed. When service to check as mileage had fallen off. Told tires were under inflated and Air filter was replaced and NYS Inspection was completed. When I picked up the car I noticed 12 additional miles on the odometer. The invoice did not show the additional 12 miles. I called the following day and after getting a runaround and being transferred to voice mail I was told my service adviser was off and would not be in until the following day. The following day I called back again. I asked to speak to the service manager and was constantly given voice mail. I left messages and finally Amanda a manager from reservations returned my call. She told me That Mr Jefferies ( Service manager) was out of the office for "a few days" I had also tried to reach the dealers General manager and was told for three days he was "unavailable" and his voice mail never worked. Amanda told me she would hand deliver my complaint to a Mr Joshi. About an hour later I received a call from Mr Guzman , my service adviser who tried to tell me that the mileage was mis recorded on the invoice. I was told by Mr Guzman and by others that there would have been no reason to drive the car 12 miles. I was told that Mr Guzman would research the issue. I heard nothing. The following day I called again and finally Mr Joshi returned my call. He told me the technician that worked on my car had called in sick so he could not research the issue until the next day. I was assured I would receive a call the following day. The following day I had not received a call by 3:30 pm so I called and again was directed to a Mr Jefferies voice mail. Mr Joshi called me back after 4pm and said the technician told him that the car was test driven 12 miles because of my complaint about the mileage when Mr Guzman told me that they only had to inflate the tires t the correct pressure and replace the air filter. I mentioned that I had been told that there would have been no reason to test drive the car 12 miles. I asked why the mileage in and mileage out did not reflect the actual mileage driven by the service department. I was promised something in writing to verify this information. As of yet I have not received anything. I do not trust that my vehicle was not used for an errand or other chore. I feel this is very unprofessional and I do not think it should take me 4 days to get an answer. More

appointment was made and I had no problem getting the required service done within the estimated timeframe. All personnel involved seemed very professional, knew their job and I was very satisfied. required service done within the estimated timeframe. All personnel involved seemed very professional, knew their job and I was very satisfied. More

Mark was excellent in making sure we were comfortable and satisfied throughout the whole process of leasing my new Toyota! I would definitely recommend him to friends and family. satisfied throughout the whole process of leasing my new Toyota! I would definitely recommend him to friends and family. More

We leased at millennium for the 4th time and are always satisfied with the customer service that we receive. The service department is also first rate.The staff here are courteous and professional.. It is satisfied with the customer service that we receive. The service department is also first rate.The staff here are courteous and professional.. It is a very well run dealership and we would not consider doing business elsewhere. More

We were already in the market for a Prius, but we still had questions. Al was knowledgeable, patient, and honest with us the entire time. Even while I was going back and forth between different models, col had questions. Al was knowledgeable, patient, and honest with us the entire time. Even while I was going back and forth between different models, colors, and had a myriad of questions-- even those regarding little details-- no question was too small and Al answered all of them for us. Professional, would recommend! More

Nice people very pleasant experience I got the car Nice people very pleasant experience I got the car that i wanted at close to the price i wanted matt and anthony were very nice Nice people very pleasant experience I got the car that i wanted at close to the price i wanted matt and anthony were very nice More

I included Mark Campbell in this review because he is the salesperson that I first talked to when I purchased my car in 2006. He was professional and friendly and explained everything I needed to know when salesperson that I first talked to when I purchased my car in 2006. He was professional and friendly and explained everything I needed to know when buying my new car and gave me a very reasonable deal. I went to at least a half dozen other Toyota dealerships in Nassau and Suffolk counties but returned to Hempstead for the purchase because of Mark. From the first service that was needed on my car I have always gone back to the dealership. I had attended the new car orientation for service and that was informative and useful. For the first few years Matt Messina was the person I always worked with and I appreciated his knowledge on what my car needed. I feel the service, and professional work is excellent at this dealership and the reason I continue to go there for everything my car needs. Matt is no longer at Hempstead but in this last visit for my 50,000 mile checkup, Jorge Guzman explained what my car needed and suggestion a care package. I'm confident of the work that is done here and know that the exceptional work and care that is done on my car will add to its longevity. I also appreciated the shuttle service back to the dealership that I needed this last time. More

Thanks to all who helped me obtain a new car, with good price and thanks for the excellent service you have given, especially to Fernando Gonzales and his manager.Thanks again for everything. price and thanks for the excellent service you have given, especially to Fernando Gonzales and his manager.Thanks again for everything. More

Mark Campbell was an absolute pleasure to work with. He was very real and upfront. Funny and entertaining as well. I would refer him to anyone looking for a Toyota. Very professional. was very real and upfront. Funny and entertaining as well. I would refer him to anyone looking for a Toyota. Very professional. More