Millennium Toyota

Our family has now bought 3 Toyota's from Millennium Toyota in Hempstead and a Lexus from their related dealership in Rockville Centre. Both dealerships treat you like a PERSON, not just an anonymo Toyota in Hempstead and a Lexus from their related dealership in Rockville Centre. Both dealerships treat you like a PERSON, not just an anonymous paying customer. You truly feel as if you are in a valued relationship and that they are looking to do the best for you (and make money for themselves, of course.) This extends both to the sales people AND the service people. They bend over backwards to make you happy. More

I have been a long time customer of Toyota, but was the first time I have purchased a car from Millenium. I walked into the dealership with my dad who came for moral support and was warmly greated, I was first time I have purchased a car from Millenium. I walked into the dealership with my dad who came for moral support and was warmly greated, I was paired up with Merrick Morgan sales, he was eager to help me out with picking the perfect RAV4. Millenium had a huge selection, and working with Merrick and Anthony we all worked out a fair deal for all. Hector was the finance person who walked us through all our options and paperwork. By that time my wife and daugther joined us to seal the deal, we were in a rush, we were celebrating my daughters birthday that evening and everyone at millenium was understanding. I want to end by stating I am a first time buyer at Millenium, from the time I walked in to the end of my visit, I felt I was apart of a family and appreciated. The three names I listed, Merrick, Anthony, and Hector are the three primary staff members I came into contact with, but there were many more from the greeters to all that staff that were eager to help answer any questions I had. I will recommend this dealership to my friends. Ted More

Our lease was ending. Mark Campbell and Liz gave us leasing and financing options. Mark was very helpful in helping us get a good deal and stayed late to get us our new car. Did the running around leasing and financing options. Mark was very helpful in helping us get a good deal and stayed late to get us our new car. Did the running around to get things done fast and toyota staff has always been courteous when we visit for service too. More

John Locmajian was patient (very important for us), informative, courteous. He did all he needed to do, informed us about each step as the sale was proceeding. I give him high marks. Pat, well, I informative, courteous. He did all he needed to do, informed us about each step as the sale was proceeding. I give him high marks. Pat, well, I think you know him pretty well already. A pro's pro. More

WONDERFUL EXPERIENCE! From start to finish we only encountered a polite, friendly, helpful, knowledgeable, and attentive, staff. The team we worked with possessed great sales ethics & standards of p encountered a polite, friendly, helpful, knowledgeable, and attentive, staff. The team we worked with possessed great sales ethics & standards of practice!!! My husband and I entered Millennium Toyota in the evening just before 8pm and left by 11pm with the perfect vehicle (Toyota Highlander Sport), for the perfect deal, made by the perfect team (Nateishia, Anthony, and Hector). Please note their business hours ended at 9pm. Over the 2 extra hours they were helping us we didn't feel rushed to finalize the deal. After coming out of a very bad experience with another dealership it was a complete 180 with Millennium!! We feel like Millennium not only held true to a great offer, but we were treated as preferred customers! They got us into an even better model than we were looking for so we could keep all of the additional features we were used to having. We will DEFINITELY go back for future car inquiries and purchases in the near future. I can't wait for the opportunity to recommend this particular team at Millennium Toyota to friends looking for a new car. I HIGHLY RECOMMEND working with this trio team when looking for your next vehicle. We can't thank them enough not only for the great deal, but also for making this a great experience. We are VERY HAPPY with our new vehicle and are looking forward to the day we bring our baby girl home in it!! ~ Kristin & David More

Bait and switch agreement of sale. Salesman would not give me keys of my car. Please do not go to this dealership. They smile at you but if you ask questions they get mad at you. Very scary place. I am w give me keys of my car. Please do not go to this dealership. They smile at you but if you ask questions they get mad at you. Very scary place. I am writing to my congressman to demand better protection from sharks like toyota millennium. They are not very nice people. Beware of the man with a hat named lulu. More

this is my second lease with millenium and i am again so pleased with the process. usually i work with another sales consultant, Mark, but he was quite busy that day and Michael stepped right in and got the pleased with the process. usually i work with another sales consultant, Mark, but he was quite busy that day and Michael stepped right in and got the job done! More

This is the second car I have leased from this dealer. Very happy with the overall experience both times. Sales person was very pleasant and accommodating. Would recommend this dealer to my friends. Very happy with the overall experience both times. Sales person was very pleasant and accommodating. Would recommend this dealer to my friends. More

Walking in to the showroom we were met by Pat Marangello and it felt like we were seeing family. He introduced us to Mark Campbell who brought us to look at the cars. There was no pressure to make a decisio and it felt like we were seeing family. He introduced us to Mark Campbell who brought us to look at the cars. There was no pressure to make a decision and Mark answered any questions we had. He was very relaxed and never in a rush. Once we made our decision we had a few questions about extras. No matter how small the question he would rush to get us an answer. From there we met someone in the insurance department who was also helpful and then we met Hector to discuss the financing. He was also very helpful. We never felt rushed. Mark took the time to stay with us once the car was ready and explain all the new things that the car had. He was amazingly patient and caring. The whole process was very relaxing and we felt that our needs were very important to each person. More

What can I say it was my first time in a car dealership and they were recommended by a friend. We had a salesmen who was nice in the beginning and then started to mope and say he was not happy. We also fo and they were recommended by a friend. We had a salesmen who was nice in the beginning and then started to mope and say he was not happy. We also found a lot of discrepancies in what he was saying such as the freight fee was waived and it was not. When did it become about the salesman? We are investing in a long term item here. He dismissed us abruplty and passed us onto another salesperson who tried to make amends for his poor behavior. The place looks nice and they give you coffee and tea. Have nice tv's and comfy sitting areas but the overall feel of the place and vibe does not match the mission statement of this dealership at all! They also want a deposit to find you the car that you want if they do not have it. Why the deposit? They should locate the car and let us know they have it and then we can talk? On a positive note they do let you test drive the car, they will give you a discount if your a Costco or AAA member and their internet customer service staff is good. More