Millennium Toyota
Hempstead, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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When I got my new Toyota Rav4 I was hesitant to make the move but Ms. Gilda White was Courteous, professional and respectful! She helped me throughout the process and I couldn't be happier w my new car. move but Ms. Gilda White was Courteous, professional and respectful! She helped me throughout the process and I couldn't be happier w my new car. More
Will started helping me the moment I walked in the door. Within 5 minutes he already knew exactly what I was looking for and why I needed it. I was surprised at how smooth and seamless the process was becau Within 5 minutes he already knew exactly what I was looking for and why I needed it. I was surprised at how smooth and seamless the process was because of wills help. Definitely got what I was looking for. More
Gilda White provided outstanding service. She answered all my questions, and helped me pick out a car that was just right for me. She made the buying experience painless and hassle free. I can’t recommend all my questions, and helped me pick out a car that was just right for me. She made the buying experience painless and hassle free. I can’t recommend her highly enough. Best salesperson I have had in 40 years of buying cars. More
He is an excellent salesperson. He made me feel comfortable and no pressure to buy a truck. I would like to give him a higher rating if I could. comfortable and no pressure to buy a truck. I would like to give him a higher rating if I could. More
My experience was great Christian actually helped me get my brand new Tacoma and I love it. He was very patient with me and showed me all the options if you are coming to the store ask for him he is great ! my brand new Tacoma and I love it. He was very patient with me and showed me all the options if you are coming to the store ask for him he is great ! More
Millennium Toyota are fantastic to deal with. Diego and Ghulam went above and beyond to find us the kind of car that we were looking for. We are very pleased with our purchase. I would definitely go back a Ghulam went above and beyond to find us the kind of car that we were looking for. We are very pleased with our purchase. I would definitely go back and refer everyone I know to Toyota. They work great as a team. This is the place to get a car. More
There's so much to say about this whole ordeal, but I'll try to summarize. Firstly, know that their dealer fees are $2,265. This is not a joke. (Although, I can understand thinking that). I spent 2 weeks j try to summarize. Firstly, know that their dealer fees are $2,265. This is not a joke. (Although, I can understand thinking that). I spent 2 weeks just trying to talk to someone about a 2015 Rav4 I was very interested in. I was ready to pay cash or finance (whichever they preferred). I went through Sabrina, Martha, Sabrina again, Martha again, Nicholas, Mauricio, and Roger, just trying to get information. I kept getting automated emails asking if I forgot about them, while I was constantly trying to get a human to return an email with something other than "I'll forward this to ___". My first email was sent on 12/31/2020. After 2 full weeks of getting sent around to different people without any actual answers to any of my questions, I got on the website and emailed the highest ranked employee I could find: Nicholas (Service Director). He apologized and assured me he'd get the sales management team on it. 2 days later, I emailed Nicholas again, telling him my next step would be to write a review, because it's been 2 weeks of this. I sent him a spreadsheet of my communication attempts. Within 8 minutes of that threat, I received my first phone call from them, January 13, 2020. Finally someone to answer my questions! Mauricio told me he'd go out and personally take some pictures and videos and send them back in 10 mins; he told me 10 mins over and over. An hour and a half later, Roger called me with the information. I said I was ready to talk numbers if they could repair the clear coat that was coming off. That's when I was told about the $2,265 in dealer fees. I couldn't believe it. $995 for an Admin fee. $695 for a Dealership fee. $575 for a Delivery fee within the state of New York. I told him that was ridiculous. He assured me that every New York dealership would be that price if not more. So of course I called around. Friendly Honda in Poughkeepsie has no dealer fee. Everything is right in the sticker price, and they price well. Same vehicle, same options, same color. They priced $5 cheaper with no dealer fee. Prestige Toyota in Ulster County has a dealer fee of $700. I never found another dealer in my nationwide search that had a dealer fee over $899. I ended up very happy with my purchase from David McDavid in Plano, TX (dealer fee of $282). More
I walked into the dealership yesterday and was instantly greeted by what could only be described as an eager salesman. I barely had time to gather a thought. My eyes instantly went to a 2021 4Runner TRD Pro greeted by what could only be described as an eager salesman. I barely had time to gather a thought. My eyes instantly went to a 2021 4Runner TRD Pro. I was ready to sit down and talk numbers with the salesman when I came across the "idiot sticker." A $25,000 markup on a vehicle that retails at just over $52,000. I have walked out of dealerships before Never to set foot in them again when I saw those and I did again. The salesman had the gal to tell me that "all the dealerships do it." I know this is not true. Sure enough, when I got home I went online and I found the exact same vehicle in Florida. No markup, in fact it they were asking $3,000 under MSRP. Congratulations, you have lost a cash buyer that buys and trades vehicles in a regular basis. You may get someone in there that has more dollars than sense but I'm not it. Stay away, who knows what other b.s they may try to pull. More
Absolute worse!! Purchased a vehicle last month. Never followed up with my concerns. After they get your money, they could care less. Would not recommend. followed up with my concerns. After they get your money, they could care less. Would not recommend. More
Just got my second lease from them. Excellent service. Great service department as well. Thanks to Will who came through with a great car. Satisfied customer here Great service department as well. Thanks to Will who came through with a great car. Satisfied customer here More





