Millennium Toyota

I purchased a 2017 certified used Toyota from this I purchased a 2017 certified used Toyota from this dealer. The car has very minor damage and they told me they would schedule for me to come in if I purchased a 2017 certified used Toyota from this dealer. The car has very minor damage and they told me they would schedule for me to come in if I take the car that day to fix the car at a later time. This is where they started playing games. They never call and every-time I called my sales person Kelvin he would give me the run around. We finally made an appointment and he told me he would confirm the day before but never followed up. I WOULD NEVER do business with these people EVER again. They are not trust worthy and I will make sure Toyota knows who they are dealing with. If you are looking for an honest dealer Millennium Toyota is not the one for you. More

I am now trying to recover my vital information that was stolen by Millennium. They denied even getting it but I have email proof. So does Lifelock. BEWARE of these crooks. stolen by Millennium. They denied even getting it but I have email proof. So does Lifelock. BEWARE of these crooks. More

This place deserves 0 star. It is a scam they lie about the prices and Matthew is such a big rip off and lies so much the prices and Matthew is such a big rip off and lies so much More

Dishonesty Cheat customer! They don't tell the customer that the car has been sold out even the customer has made an appointment. Resulting in the customer both Cheat customer! They don't tell the customer that the car has been sold out even the customer has made an appointment. Resulting in the customer both time and money loss. More

How many times do I have to return to fix one thing? The service associates ( especially Jessenia) are wonderful. I wish I could say the same about their mechanics. I brought my car in because of an ICS The service associates ( especially Jessenia) are wonderful. I wish I could say the same about their mechanics. I brought my car in because of an ICS malfunction that was supposed to be part of a recall. They told me that it would be 3 hours. Hours and hours and multiple phone calls later, they told me that it could not be fixed because my car had been in a front end collision ( actually no it had not) and something was broken and needed to be fixed before the sensors could be realigned .I almost missed an appointment in NYC at 5:30 pm because of this nonsense. I had my local mechanic purchase the part and then back to Millenium Toyota when the new computer part they said I needed came in. That was this past Saturday. I had my husband bring it in at 8 am. I took his car to a job I have in Brooklyn. Hours and hours later, they finally told him that they had ordered the wrong part and the work could not be done. I think its time for me to find a new and much more competent service center, don't you? And I think it won't be very hard because Millenium has set the bar amazingly low. More

Will not be getting my next car at millennium. Dealer didn’t honor their warranty. Excuse after excuse. Waiting till my current lease is over. didn’t honor their warranty. Excuse after excuse. Waiting till my current lease is over. More

Tire Change I never thought that I would have a disappointing experience at Millennium Toyota, based on the situation I was in. I had a rental that I needed one t I never thought that I would have a disappointing experience at Millennium Toyota, based on the situation I was in. I had a rental that I needed one tire replaced. They were the only ones with the specific tire I wanted. When I got there, I told them that I needed the car by a certain time because I had to return it the same day before the car rental company closed. The young lady told me that it would take between 1 hr to 1 1/2 hrs. I stressed the importance of getting the car on time and I was assured that I would have gotten it within the allotted time period. I waited over two hours for them to replace one tire on the car. I ended keeping the rental for an extra day at an additional day. More

Untrustworthy ! not happy I went in for service (first time, alone my female self) in for a recall, oil change and rotation of tires. Easy to make an appointment service was go I went in for service (first time, alone my female self) in for a recall, oil change and rotation of tires. Easy to make an appointment service was good but then I got a call from one of the tech saying I had an oil leak that it was a 6-hour job and it would cost me $ 1,200! I had to call my husband right away because he knows his cars and he was offended that a dealership would charge so much just to fix a job that he knows would only cost about $40 and take less than an hour... so anyway we said no thank you, my husband will take the job on himself. I was charged about $100 for oil, rotation of tires and $0 for my recall. After 3 hours again the tech warned me nicely that my leak was no easy job as he handed my receipt. (shuttle service to pick me up is why I gave this a 1 star ).BUT THEN Next day my husband realizes that the tires were never rotated !! WHAT? How come I charged for something that was never done? and why would they have my car for so long trying to charge me $1,200 when they should have been working on my tires!? If the tech did such of "thorough" check then why didn't they do what they were really supposed to do! I felt LIED to. I felt taken advantage of as a WOMAN. I felt like they were extremely shady! First and last time I go to Millenium Toyota how unfortunate and disappointing! .... the director NIcholas Garguilo acknowledged his subordinates did not complete the job and rectified it. More

Worst dealer on Long Island I normally don’t write reviews ,but I feel I have to worn everyone about this dealership and the people they have working for them, they are not sales I normally don’t write reviews ,but I feel I have to worn everyone about this dealership and the people they have working for them, they are not sales persons they are HUSTLERS AND SCAMERS. I tool my car in for service on 7/19/19 they wouldn’t leave me alone kept hounding me to give back my leased vehicle that they wanted and would give me a better deal on another lease vehicle. I agree to sit down with the sales man Marvin he quoted me a price on a new vehicle that I agreed with took me to the lot and even showed me the vehicle it was a limited RAV4 fully loaded we went back to do the paper worg when his manager Yama came over and said that Marvin made a mistake and they couldn’t sell that vehicle for the price he gave me.he said he would put me in the exactly same car with all the same options except for leather interior for the original price we agreed on.I agreed to it made the deal paid the down payment waited 3 hours for the car when the came was ready they just gave me the keys and told me I can leave. So I did when I got home and went to set up navigation I realized it didn’t have it I called the sales person Marvin he said he that it had I play that all I needed was a I phone witch I don’t have I told that that wasn’t the same as navigation he told me he was goi t to talk to Yama and call me back he never did. I went back on 7/22/19 to see them they agreed that they were wrong about the vehicle but could not do anything about it because I had already driven car out of dealer.they said the best they could do was offer me a portable navigation system. I like Toyota vehicles but not this dealer they will never get another penny from me or anyone in my family. I have already filed a complaint with consumer affairs ( I asked if they would lower the lease agreement and they laughed at me) More

Good Service! Maria was very nice and helpful. She took her time out to mention all options on leasing. I have had good experience here before also! Maria was very nice and helpful. She took her time out to mention all options on leasing. I have had good experience here before also! More