Millennium Toyota - Service Center

Gave customer service/ friendliness a score of an "okay" because no one really seemed happy in their job or welcoming. All employees look angry. Overall was also okay. I was a very unusal cold May m "okay" because no one really seemed happy in their job or welcoming. All employees look angry. Overall was also okay. I was a very unusal cold May morning, rainy and damp and it was freezing in the waiting room. Also, there was someone walking around the waiting area who was soliciting people about Allstate insurance. He came over to me twice after. I gave quality of work a good grade because nothing is wrong so far. Price is N/A because I have Toyota care. Finally I would not recommend this dealer. Afetr leasing this car, I had a small problem and got the runaround. Also, I left messages for people who said they never got any messages. More

Ezze when the extra mile to assist me on the tune up of my car, he is very profesional!!!!I will recommend Toyota to all my friends and family! Thank you for having people like Ezze as part of your staff, my car, he is very profesional!!!!I will recommend Toyota to all my friends and family! Thank you for having people like Ezze as part of your staff, he has on outstanding ability ti serve people! More

The service staff was ready for me at my appointment time. Service was quick and efficient. The waiting area is large and quiet. The coffee is good. time. Service was quick and efficient. The waiting area is large and quiet. The coffee is good. More

The customer service at Millennium is excellent. my salesperson who sold me the car, was very nice and knowledgeable of the vehicle and every time I have a service appointment, it is quick and is done salesperson who sold me the car, was very nice and knowledgeable of the vehicle and every time I have a service appointment, it is quick and is done the right way. More

Since the purchase of my car there has been nothing but issues. Poor service or work. Whenever I go to get my car serviced under my Toyota care there is problems. Including but not limited to I'm just not issues. Poor service or work. Whenever I go to get my car serviced under my Toyota care there is problems. Including but not limited to I'm just not sure if they fixed anything. Friday I took my car in and Friday night my maintenance required light came back on. I will never go back! More

Starting from scheduling my service visit til the service was completed and vehicle delivered and the waiting period the whole experience was excellent, I have no words to explain the treatment and service was completed and vehicle delivered and the waiting period the whole experience was excellent, I have no words to explain the treatment and excellent conduct of every individual i interacted during my short spell of stay at Toyota Millennium. I will certainly recommend to all my relatives and friends to visit and check for themselves to enjoy the hospitality and excellent dealing with top standards of customer care. More

Have highly reccommended your dealership many times. Only one problem an insurance person from all state was going around soliciting and I don't think it was appropriate. Minor thing, but I could tell peopl one problem an insurance person from all state was going around soliciting and I don't think it was appropriate. Minor thing, but I could tell people waiting for their cars didn't like it too much. More

my appointment is 10am and check in before 10am. i was told by karen(service coordinator) that i will wait until 3pm-4pm even though it will only take 1hr to repair my car. she said that my car will not b told by karen(service coordinator) that i will wait until 3pm-4pm even though it will only take 1hr to repair my car. she said that my car will not be attended as expected since she did not see my appoinment confirmation in the system. and she ask me if i received an email confirmation for the appoinment. i said no. in my mind, since i just called customer service to make an appoinment i dont expect to receive email confirmation since i already talked with the customer service and this is the purpose of their job to look for available schedule to give to a customer. and i think no confirmation needed thru email since they are the one who confirmed the appoinment. in fairness with karen she put a note that i have my baby with me so that they can give me a priority. to make the story short i waited for four hours. it took four hours to finished a 1 hr repair job. i think the purpose of the appointment is to lessen the waiting time of the customer but it did not work for me even if i have the scheduled appoinment. ps: i saw my name in the tv monitor located in the customer waiting area the list of the people who have an appointment for that day. More

I trust my car to this Toyota Service team. The team is friendly and helpful. This is my second car with this dealership because of the high level of service that I have received in the past and now. friendly and helpful. This is my second car with this dealership because of the high level of service that I have received in the past and now. More

appointment was made and I had no problem getting the required service done within the estimated timeframe. All personnel involved seemed very professional, knew their job and I was very satisfied. required service done within the estimated timeframe. All personnel involved seemed very professional, knew their job and I was very satisfied. More