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61 Reviews of Miller Subaru - Service Center
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September 03, 2020
Laura the service writer is amazing. She is professional and kind. Miller is a fantastic dealer and service department. They have taken very good care of my cars. Their customer service is 5 star. Absolutel and kind. Miller is a fantastic dealer and service department. They have taken very good care of my cars. Their customer service is 5 star. Absolutely no complaints. More
by jilllum
Employees Worked With
Laura, Dan Dewey
August 27, 2020
Great service as always. Answered all our questions and kept us informed about the status of the service. Prompt call when service was complete was very much appreciated. Great customer focused service d kept us informed about the status of the service. Prompt call when service was complete was very much appreciated. Great customer focused service department . More
by Hank
Employees Worked With
August 26, 2020
I am the proud owner of 3 Subaru's presently. I have now owned 8 subaru's in total and can tell you they are the best cars out there, hands down! So i took my 2017 Legacy in for a recall and to get the Siri owned 8 subaru's in total and can tell you they are the best cars out there, hands down! So i took my 2017 Legacy in for a recall and to get the Sirius radio fixed. The recall was completed, however, I noticed my Sirius radio still was having issues. I was not a happy camper and spoke to Dan Dewey. Dan was very apologetic and wanted to do whatever he could to fix the issue. I brought the car back and Dan had a loaner for me to use so his team can take their time to fix the issue. Dan stayed in contact with me as it took a few days because of a needed part. I picked up the car and the job was completed. My point on this review is no one is perfect and mistakes happen. But, it is how you handle mistakes that will separate you from the competition. Great job Dan and your team! More
by Andrew Alexander
Employees Worked With
Dan Dewey
August 01, 2020
2016 Forester Laura Smith was wonderful to deal with. After our 60,000 mile service, our vehicle had to be returned to service three times. Hopefully three times Laura Smith was wonderful to deal with. After our 60,000 mile service, our vehicle had to be returned to service three times. Hopefully three times the charm. Laura made sure we had a courtesy car ready to go and made sure to contact us with up dates on our car. More
by handdchurchill
Employees Worked With
Laura Smith and the gentleman that wipes down the car and takes it away.
July 31, 2020
I took my 2013 Tribeca to the shop for a p0014 trouble code which I diagnosed with my code tool. I got a call back the next day saying there were no codes that matched mine, in fact they got codes that d code which I diagnosed with my code tool. I got a call back the next day saying there were no codes that matched mine, in fact they got codes that did not match my vehicle (turbo wastegate codes). They cleared the codes and said it was fine. $90 for the diag. As soon as I drove off the lot, the light came back so I brought it back in. Immediately the technician told me I need a new cam gear $1300! I’m sorry but you can’t make that diagnosis with a Snap-On code tool without doing a bunch of other tests. I reluctantly agreed to the job thinking they’d must have seen this before. A week later, they call and say the car is done. As soon as I drive off the lot, light came back on. I bring it back and another week goes by and they call. Saying it was a bad oil control valve. No charge. But I just paid $1300 for a mis-diag, and now you replace a $100 part and maybe an hour labor on top? I asked for a refund of the difference and William refused, saying “we fixed your car”. Then I said “but you replaced a cam gear for no reason.” He said, “oh no, it needed that also”. Come on guys! I worked for an auto service retail company for 30 years and this is the oldest scam in the book. Not to mention having my car for two weeks with 2 come-backs. More
by Dannyh1963
Employees Worked With
July 27, 2020
Excellent service! The service team was very kind, attentive and helpful! I appreciate the wonderful customer service that Miller Subaru always provides. They went above and beyond! attentive and helpful! I appreciate the wonderful customer service that Miller Subaru always provides. They went above and beyond! More
by Suemarcoux33
Employees Worked With
Dan Dewey
July 22, 2020
Simply the BEST cars and BEST DEALERSHIP To Dan ,the service dpt and entire staff at Miller,THANK YOU for your TOP NOTCH service,our vehicle was done prompt and thorough,with our car WASHED u To Dan ,the service dpt and entire staff at Miller,THANK YOU for your TOP NOTCH service,our vehicle was done prompt and thorough,with our car WASHED upon completion.WHO does THAT anymore??To extend such courtesy resolving our AC dilemma was BEYOND our experiance with ANY DEALERSHIP,We cannot thank you enough.5 VERY enthusiastic stars More
by lacgak
July 08, 2020
First Time customer I recently bought my first Subaru and wondered if the service department would meet my expectations. I can honestly say it exceeded them. I am a happy I recently bought my first Subaru and wondered if the service department would meet my expectations. I can honestly say it exceeded them. I am a happy new customer! More
by Fritsk1947
Employees Worked With
April 21, 2020
Always pleasant even the difficult times in our USA I needed oil change on my car right as the shut downs began. All were very pleasant and got me in and out with my needs. Even with all of the tough ti I needed oil change on my car right as the shut downs began. All were very pleasant and got me in and out with my needs. Even with all of the tough times right now I still need my car to run so I can take care of my elderly parents and other relatives. I always appreciate Miller Subaru for their down to earth service and always pleasant no matter what is going on! And this Subaru Asscent is my first Subaru! Sorry I don't recall all of their names but each one if they didnt know an answer to my question found out and got right back to me! More
by Busy Mom
