Miller Toyota - Service Center

I NEVER had service done at a dealer until I got my Toyota from Miller in 2004. Now they are the ONLY place I will go for service. I love them: professional, fast, high quality. And Jamie Ashby is Toyota from Miller in 2004. Now they are the ONLY place I will go for service. I love them: professional, fast, high quality. And Jamie Ashby is the best! Always friendly and courteous and knows her job! More

Miller Toyota service is best Toyota service used since buying Rav 4 in 2007. Will definitely go back again. Professional, polite, efficient, thorough. Tony & the Gold Team took care of the warranty mainte buying Rav 4 in 2007. Will definitely go back again. Professional, polite, efficient, thorough. Tony & the Gold Team took care of the warranty maintenance service w/ no problems and got back to us quickly w/ the problem and what needed to be done. Service was done quickly too. More

Always outstanding service. Dependable and trustworthy, always goes above and beyond to provide outstanding service. Miller Toyota is the only place I will ever take my Highlander for service. If you always goes above and beyond to provide outstanding service. Miller Toyota is the only place I will ever take my Highlander for service. If you looking for a new car Miller Toyota also has an excellent Sales Department. "Toyota Sam Lee" has years of experience and has a no nonsense approach to getting you the best deal on a new Toyota or Scion. More

After a horrendous experience with Steven Toyota in Harrisonburg, VA. We never thought we would buy another Toyota. However, our purchase experience with Roger Cresswell changed our minds. We have neve Harrisonburg, VA. We never thought we would buy another Toyota. However, our purchase experience with Roger Cresswell changed our minds. We have never felt like a statistic, and have always felt like part of a family. The whole dealership experience is above and beyond. We can't speak highly enough of Brandon Cross, he is by far your best service/maintenance team leader. More

Another excellent experience with Miller. I am a twenty five year customer and don't plan on changing. These people are the best car dealership I have ever dealt with and I have been driving for over fifty five year customer and don't plan on changing. These people are the best car dealership I have ever dealt with and I have been driving for over fifty years. Work was easy to schedule, promptly done right and delivered on time More

Every time we have gone to Miller for service, we are impressed with their courtesy, speed, and professionalism - far above what we expected. Work is done in the time stated, everyone is pleasant, no sur impressed with their courtesy, speed, and professionalism - far above what we expected. Work is done in the time stated, everyone is pleasant, no surprises. I would recommend Miller Toyota to anyone for sales and service. More

Purchased a car in 2001 and have had many services performed at Miller Toyota. From the sales staff to the service department, I have nothing but praise for their expertise and professionalism. One t performed at Miller Toyota. From the sales staff to the service department, I have nothing but praise for their expertise and professionalism. One truly gets the impression that this dealership is all about the customer! I pass at least one much closer Toyota dealership to get to Miller in Manassas!! More

I would like to acknowledge Brandon Cross for his excellent customer service. We had a number of major repairs done on our 2004 Sienna, and Brandon went above and beyond to be sure the repairs were excellent customer service. We had a number of major repairs done on our 2004 Sienna, and Brandon went above and beyond to be sure the repairs were done correctly. He made sure that we always had a vehicle while ours was in the shop. Generally we never take our vehicles to the dealer for service, however, after our recent experiences with Brandon, we will always have our vehicles (3 Toyotas) serviced at Miller Toyota. Best Regards, Matt Britton More

I only bought one new car from Miller Toyota and the purchase was so many years ago that today I cannot provide the most honest assessment for the transaction. However, I can say that until 2007 (now a purchase was so many years ago that today I cannot provide the most honest assessment for the transaction. However, I can say that until 2007 (now a satisfied Honda Accord owner) I was "addicted" to Camry reliability and performance and made my purchases elsewhere. What I can honestly report is my experience with their service department. I had no problems with service when my cars were under warranty, but all heck broke out once the warranty expired. I took my car to Miller for service chiefly because of its AAA affiliation (satisfied member for over 30 years), which has always stood for integrity. There are two glaring examples for my dissatisfaction with Miller Toyota's service department. The first occurred when I noticed a braking problem so I immediately went to Miller and requested an estimate. After a short period the service manager scribbled on a piece of paper a figure in excess of $1000.00 to make the repair. I couldn't believe it so I drove to Woodstock, VA for a second opinion from a respected non-dealer repair shop where the estimate amounted to slightly more than $100.00 to replace a failed brake line. Never a brake problem since that repair. The second incident in 2006 occurred when the car was "dead". I had no choice but to tow the car to Miller for the repair and requested that all replaced parts be returned. Cost for this experience was in excess of $1000.00 and the parts weren't returned. Service manager claimed parts were in dumpster and HE CLIMBED INTO DUMPSTER TO RETRIEVE PARTS (yeah right) but the collection had already been made. I sought legal redress and following his research counsel advised the only recourse I had was to complain to AAA and the Better Business Bureau. Done! As I write of my experience today, 2/27/2010, Toyota is having major recall problems and Miller Toyota lost its AAA accreditation. Do you as a reader of the many posts on Miller Toyota trust the five star evaluations on any website? I wonder. More

If you dont know what wrong with you car they rate you about how stupid you are. I asked them how much it was to change the fornt bulb in my corrolla was. They explained it was 75.00 because it was so about how stupid you are. I asked them how much it was to change the fornt bulb in my corrolla was. They explained it was 75.00 because it was so hard to replace!! I was stuck replacing it my self for 8.95 from advanced auto. More