Mills Ford Lincoln Brainerd
Baxter, MN
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 270 reviews
I was treated very well, my questions were answered. . I’ve been a Mills customer for many many years. . I’ve been a Mills customer for many many years. More
Great experience! Comparing this dealership to several others we have used, this experience was significantly better. We worked with Joe Miller as our sales represen Comparing this dealership to several others we have used, this experience was significantly better. We worked with Joe Miller as our sales representative. Thanks again! More
Everyone was very courteous and friendly. We were pleased to get an appointment so soon. We were pleased to get an appointment so soon. More
Everyone was kind and professional it didn’t take too long. We had a software update long. We had a software update More
I appreciate your customer waiting area. The way I was kept informed about the work progress, and that you washed my vehicle. The way I was kept informed about the work progress, and that you washed my vehicle. More
Communication with the service center has room for improvement. I’m still trying to determine the most effective way to reach the team. Phone calls rarely connect with anyone, and while the call cente improvement. I’m still trying to determine the most effective way to reach the team. Phone calls rarely connect with anyone, and while the call center tries to help, they often don’t have current information. Voicemail generally works, as calls are usually returned. Texting is helpful when the service center initiates the conversation. Email remains uncertain. The service center staff are skilled and genuinely committed to good customer service, but it’s frustrating that connecting with them is so difficult. More
Mills ford does a great job with all my vehicles. I really have no words how good these people are! I really have no words how good these people are! More
Customer service was fabulous. The waiting area had coffee and popcorn. I will definitely recommend Mills. The waiting area had coffee and popcorn. I will definitely recommend Mills. More
Don’t wait for them to call you back, following up is definitely not their forte. Question the 150 point pre certification that they’ll say has been done by requesting to see the paperwork definitely not their forte. Question the 150 point pre certification that they’ll say has been done by requesting to see the paperwork More
Friendly and answered all my questions. Hunter was great teacher! So far the Nautilus is great! Hunter was great teacher! So far the Nautilus is great! More



