Mills Ford Lincoln Brainerd
Baxter, MN
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Every part of my experience from phone calls to walking out the door with my new truck was 100% fantastic! Couldn’t have asked for a better experience from everyone involved! Even the service department fo out the door with my new truck was 100% fantastic! Couldn’t have asked for a better experience from everyone involved! Even the service department for getting my tonneau cover put on before I left. More
this dealership is no good. you cannot get a hold of any body that works there. you have to leave a message to any one you are trying to call, i do not understand how they can you cannot get a hold of any body that works there. you have to leave a message to any one you are trying to call, i do not understand how they can keep there doors open. i would give them a 0 for customer satisfaction. i will never go back to them for any reason. More
All went well except having to wait 15-20 minutes, after seeing my truck parked, to have any contact and pay for the services provided. seeing my truck parked, to have any contact and pay for the services provided. More
I was treated very well, my questions were answered. . I’ve been a Mills customer for many many years. . I’ve been a Mills customer for many many years. More
Great experience! Comparing this dealership to several others we have used, this experience was significantly better. We worked with Joe Miller as our sales represen Comparing this dealership to several others we have used, this experience was significantly better. We worked with Joe Miller as our sales representative. Thanks again! More
Everyone was very courteous and friendly. We were pleased to get an appointment so soon. We were pleased to get an appointment so soon. More
Everyone was kind and professional it didn’t take too long. We had a software update long. We had a software update More
I appreciate your customer waiting area. The way I was kept informed about the work progress, and that you washed my vehicle. The way I was kept informed about the work progress, and that you washed my vehicle. More
Communication with the service center has room for improvement. I’m still trying to determine the most effective way to reach the team. Phone calls rarely connect with anyone, and while the call cente improvement. I’m still trying to determine the most effective way to reach the team. Phone calls rarely connect with anyone, and while the call center tries to help, they often don’t have current information. Voicemail generally works, as calls are usually returned. Texting is helpful when the service center initiates the conversation. Email remains uncertain. The service center staff are skilled and genuinely committed to good customer service, but it’s frustrating that connecting with them is so difficult. More
Mills ford does a great job with all my vehicles. I really have no words how good these people are! I really have no words how good these people are! More



