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Milnes Ford Inc

Lapeer, MI

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Reviews
Vehicles
4.8
148 Reviews
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333 E Genesee St.

Lapeer, MI

48446

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Showing 148 reviews

February 23, 2026

I want to share an Extremely BAD Experience I had with Milnes Ford on Friday, February 20, 2026. I drove 1.5hrs to test drive (& buy) a used Ford Fusion Hybrid. I LOVED the car & made an offer $150 less More

by jkempisty721
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Justin
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Feb 24, 2026 -

Milnes Ford Inc responded

Hi Jerry, We’re genuinely sorry to hear that you feel disappointed, as your review does not fully reflect the timeline or substance of our interactions. Throughout our discussions, we made every effort to meet the price point you requested. We were also transparent in explaining that, at that figure, the vehicle could not be offered as a Certified unit due to the internal costs associated with inspection, reconditioning, and warranty coverage. Our goal was to provide clear information so you could make an informed decision without any surprises. Following our negotiation, we reached out several times to continue the conversation, but we did not hear back until after you had moved forward with another purchase. We completely understand that timing is an important factor when shopping for a vehicle and respect your decision. That said, we stand by the transparency, professionalism, and good-faith effort demonstrated throughout the process. We remain committed to clear, honest communication and to delivering the best possible experience for every customer. Thank you Blake Milnes GM

November 28, 2025

I recently worked with Abbey while shopping for my car, and she made the entire experience fantastic. She was patient, knowledgeable, and truly focused on helping me find the right vehicle without any pres More

by AdriannaG.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abbey,
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July 14, 2025

Was pleased with the dealership getting into new car unfortunately dropping car off tomorrow morning for service More

by sarge82375
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abbey byrne
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May 16, 2025

This is our second time my wife and I leased a vehicle through Milnes Ford. Abbey reached out to me a couple months ago regarding our lease. Dealing with her was a joy. Expressed our wants and she came More

by Scott E. McKay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abbey Byrne
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May 16, 2025 -

Scott E. McKay responded

Great Dealership!

May 13, 2025

Joshua Cline was a pleasure to work with and very informative !Whole process went smoothly. More

by whitman_greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Cline
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April 11, 2025

Abbey is THE BEST! ! Thank you for everything. We will be sending all of our referrals your way. More

by elizabunny707
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abbey
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April 06, 2025

My overall experience with this dealership was great everyone is beyond kind and very helpful someone who did stand out to me was Abbey she helped me find the perfect car her customer service was unmatc More

by Ruby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abbey
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April 05, 2025

Abigail did a wonderful job in helping me. She was friendly, thoughtful and full of wisdom that helped not only with the car! The dealership was welcoming and an overall wonderful experience! More

by celestina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail
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April 02, 2025

Kayla is a great sales person to deal with. Will help get you into a vehicle that fits into your needs. More

by layner19
Recommend Dealer
Yes
Employees Worked With
Kayla Wilcox
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April 01, 2025

Very clean and great selection. Abbey was really knowledgeable and professional. Excited about purchasing from here. More

by michrpree
Recommend Dealer
Yes
Employees Worked With
Abbey
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