Milton Martin Honda - Service Center

missed diagnosis while I've had satisfactory experiences at Milton Martin Honda in the past, I have noticed a troubled trend in that their Service Advisors suggest rep while I've had satisfactory experiences at Milton Martin Honda in the past, I have noticed a troubled trend in that their Service Advisors suggest repairs that not only unnecessary, but completely unwarranted. I had my wife take my Ridgeline for a routine oil change, and they suggested a timing belt replacement, which I had done at Milton Martin on schedule and it's nowhere near due. They told her they had no record of its replacement. Either they keep terrible service history records, or they are trying to pile on repairs well before needed. Regardless, I will be changed my service provider as a result. When an auto shop puts profits before customer confidence, it's time to go. More

Milton Martin Honda has a great service department Since moving to Gainesville, we have purchased three Honda cars. We have serviced them at Milton Martin Honda and have been most satisfied. They are Since moving to Gainesville, we have purchased three Honda cars. We have serviced them at Milton Martin Honda and have been most satisfied. They are very professional and upfront and we never have surprises. We will continue to purchase and service our cars there for years to come. More

Great experience at Milton Martin Honda We purchased our Honda at Milton Martin a couple of years ago, and my husband always took it to Milton Martin for service. My husband passed away Jan. We purchased our Honda at Milton Martin a couple of years ago, and my husband always took it to Milton Martin for service. My husband passed away Jan. 12, so I had to take it in for servicing for the first time. Everyone I dealt with was kind and welcoming, and they explained in detail what the service entailed. More

Complement to Employees I have always got great service from Milton Martin Honda over the past 17 years on my S2000 Honda Everyone is always very helpful and take care of I have always got great service from Milton Martin Honda over the past 17 years on my S2000 Honda Everyone is always very helpful and take care of the problem or service needed. More

Great! Rashed was very helpful and did a great job! He was very friendly and explained all of the options to me. You are very lucky he works for you! Rashed was very helpful and did a great job! He was very friendly and explained all of the options to me. You are very lucky he works for you! More

dealer svc dept service everything went smooth, associates polite and helpful. all work was done in a satisfactory manner. I was a little early but was taken in ahead of ti everything went smooth, associates polite and helpful. all work was done in a satisfactory manner. I was a little early but was taken in ahead of time. No Problems. More

Quality service My family has purchased cars (new and used) from Milton Martin Honda for over 10 years. We have always found them to be fair and totally up front abou My family has purchased cars (new and used) from Milton Martin Honda for over 10 years. We have always found them to be fair and totally up front about every aspect of purchasing a car. We have never had a bad experience either during the sales process or the service. Everything is explained to the customer. More

Excellent Service Experience I recently brought my 2015 Honda Accord in to Milton Martin for some repairs and a 60,000 check-up (I’ve managed to log almost 69,000 miles on the Acc I recently brought my 2015 Honda Accord in to Milton Martin for some repairs and a 60,000 check-up (I’ve managed to log almost 69,000 miles on the Accord since I purchased it in April 2015 ? yikes!). I was immediately greeted by Matt McKinley, whom I’d not met. He walked me through the details of the scope of the 60,000 service and what would be involved in assessing the need for repairs that I thought were necessary. He was remarkably courteous and professional. He arranged for a “loaner” for my daily trek to and from Atlanta, and said he would call me around 11:00 a.m. to let me know what, if any, repair work would be needed. He telephoned me at 10:58 a.m. to tell me what was needed by way of repairs (two new tires and some alignment work), and again around 2:00 to advise that my car was ready. When I returned to the dealership around 4:30, Matt went through my invoice, describing in detail all the work that was done, and off I went after paying the bill. The service I received at Milton Martin Honda was as good as any customer could hope for or expect: courteous, professional, prompt and clearly communicated. Since purchasing my Honda in 2015, I’ve consistently received the same level of service from Tot Ingram and Graham Edwards. This is why I do business with Milton Martin Honda ? and why I’ll be back later this year to work with Adam Saviers to purchase a new Honda Accord, which will be our third Milton Martin automobile. More

Great service representative He was helpful and understanding Very friendly and great to work with. Would like to work with him again He understood what I wan representative He was helpful and understanding Very friendly and great to work with. Would like to work with him again He understood what I wanted More

Outstanding customer service When I arrived, I was greeted by Rashid with whom I had made my appointment the previous day. He arranged my transportation to work and reconfirmed t When I arrived, I was greeted by Rashid with whom I had made my appointment the previous day. He arranged my transportation to work and reconfirmed the work order. He answered all my questions and had an excellent customer service approach. When I picked up my car, it was ready and the checkout process was quick. More