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Milton Martin Honda - Service Center

Gainesville, GA

4.9
1,671 Reviews
Call Service Center (770) 534-0086

1,671 Reviews of Milton Martin Honda - Service Center

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March 24, 2025

Was not aware of price increases until check-in. Tire rotation was $10 now $29.95. Also price of oil changed. Paid $110. Total. Will not be back. More

by donvillyard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Milton Martin Honda responded

Thank you for your review, Don. We regret to learn that you were not entirely satisfied during your visit and invite you to reach out to us directly so that we can better understand your experience and address your concerns. We value your business and look forward to hearing from you soon.

March 24, 2025

Prompt and friendly service. Car was ready when promised. Charges were as quoted on drop off. More

by leo.cortjens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Milton Martin Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Leo, and we are thrilled that you found your experience with us here at Milton Martin Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

March 24, 2025

My service was handled in the most professional way. The in and out time was less than expected, and in a very courteous and professional way. More

by jhowens3g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad in service department
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Mar 26, 2025 -

Milton Martin Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Milton Martin Honda!

March 24, 2025

Quick and courteous service. Great service person and wonderful dealership. I'll continue using them. More

by bj5547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Milton Martin Honda responded

Thanks for sharing about your experience with Milton Martin Honda. We appreciate your business and hope to see you again soon!

March 24, 2025

The service department employee who helped me Saturday was excellent! He was very helpful and informative and looked over my service package and was able to give me a good estimate of future costs. Very f More

by rlhannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Milton Martin Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Milton Martin Honda!

March 24, 2025

Chad was very personable and friendly. I appreciated his assistance getting the car in and out. More

by bljca.lobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Milton Martin Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Chad here at Milton Martin Honda.

March 24, 2025

VERY PLEASED. EVERYONE I ENCOUNTERED WAS GREAT! I WOULD GO BACK FOR ANY SERVICE. DEFINITELY WOULD RECOMMEND! More

by yeseniacordero17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Milton Martin Honda responded

Thank you, Yesenia, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 23, 2025

Service man kept me informed throughout day and was told any problems/reccomendations to repair but not pressured More

by tcan30571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Mar 25, 2025 -

Milton Martin Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 23, 2025

I felt like I was a priority, and my rep helped me to get good service fast! I appreciated it! More

by athenareardon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Milton Martin Honda responded

Thank you so much, Athena, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Milton Martin Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

March 23, 2025

I was told the wait would be 1 1/2 hours when I scheduled my 8am appointment. Had to wait 3 hours for oil change and tire rotation. This made me late for work. They explained they had to order a filter and t More

by amybremer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Graham Edwards
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Milton Martin Honda responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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