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Milton Martin Honda - Service Center

Gainesville, GA

4.9
1,700 Reviews

1,700 Reviews of Milton Martin Honda - Service Center

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January 07, 2025

The service has been finished less than estimated time. Usually in my experience when given for service they vaccume the mats….they just put a paper on the mats without vacuuming. More

by jyothi.kondamuri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Milton Martin Honda responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

January 07, 2025

Our service technician was very helpful and happy to help us with our maintenance oil change etc. He was courteous and thanked us for coming in. More

by joanturner7212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember our service technician’s name
Jan 07, 2025 -

Milton Martin Honda responded

Joan, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

January 06, 2025

Fast and easy. I was instructed about a recall and great customer service. Will be back. More

by brianzavala19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Milton Martin Honda responded

Brian, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Milton Martin Honda.

January 06, 2025

Everything was wondering with my visit this past Saturday. I will continue to come bak to this location. More

by harriskaiyam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Milton Martin Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let Graham and our team know if we can be of further assistance.

January 06, 2025

VERY WELCOMING, AND HAVE A NICE WAY OF SAYING NO, BECAUSE THERE WAS NO APPOINTMENT More

by mondragon.yessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Polo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Milton Martin Honda responded

Yessica, Thanks for sharing about your experience with Milton Martin Honda. We appreciate your business and hope to see you again soon!

January 06, 2025

Very friendly and quick. I just drive my car up and they took care of everything. More

by angelavansickle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Jan 07, 2025 -

Milton Martin Honda responded

Angela, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chad met your expectations. Thank you for choosing Milton Martin Honda, we look forward to having you as a valued customer for many years to come!

January 06, 2025

I had exceptional service provided by my salesman … service was fast and very efficient .. glad to have purchased a car from you guys.. thanks More

by elandmahaffey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Milton Martin Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 06, 2025

clean and prompt. know what tey are doing work with Enzo who was outstanding. thanks to him More

by tfbrinker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Milton Martin Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Milton Martin Honda.

January 06, 2025

Good service and excellent customer support from the team and good communication from the employees More

by yoyojr73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Milton Martin Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Graham and our team met your expectations. Thank you again for choosing Milton Martin Honda. We look forward to having you as one of our valued customers for many more years to come!

January 06, 2025

You could use a more comfortable waiting room and some heat. I froze waiting there for my car to be done. More

by jsbartoletta
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Milton Martin Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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