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Milton Martin Honda - Service Center

Gainesville, GA

4.9
1,485 Reviews

1,485 Reviews of Milton Martin Honda - Service Center

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November 12, 2024

I have waited months for a recalled part for my 2022 Ridgeline and its still not in!! No help from the service department! This is a bad way to do business More

by fsutnt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont know
Nov 14, 2024 -

Milton Martin Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 12, 2024

Quick service, friendly and explained work done and future service that need checking on next visit More

by cr86church
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efren Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Milton Martin Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 12, 2024

The "Quiet Room" is never quiet! The other room is always crowded, and the TV is too loud. So....we go to the showroom, where the music is even LOUDER! More

by HANCOCK3537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Milton Martin Honda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

November 12, 2024

The staff was pleasant and capable. It is generally a pleasure to bring my Honda there for service! More

by jburd0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Milton Martin Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Milton Martin Honda.

November 12, 2024

Everyone is courteous. Always on time and service reps go over everything with me and explain it also. More

by lawright2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Milton Martin Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Milton Martin Honda, we look forward to having you as a valued customer for many years to come!

November 12, 2024

The dealership had me in and out in a timely manner and I am grateful. More

by jtjones0517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Milton Martin Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 11, 2024

Chad Watson was amazing! We were in and out in less than 30 minutes. I can always rely on Milton Martin Honda for a great experience! More

by Catherine Slack
Recommend Dealer
Yes
Employees Worked With
Chad Watson
Nov 12, 2024 -

Milton Martin Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Catherine, for choosing Milton Martin Honda!

November 11, 2024

Service was friendly, quick, and inexpensive. All of my concerns with my car have been addressed. I will be coming back to Milton Martin Honda for all future concerns with my vehicle. Additionall More

by elysiakhassen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Watson
Nov 12, 2024 -

Milton Martin Honda responded

Thanks for sharing about your experience with Milton Martin Honda. We appreciate your business and hope to see you again soon!

November 11, 2024

Service staff was great All staff was great. Facility was very clean. Thank you very much! More

by lydia8250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t remember name is service guy
Nov 12, 2024 -

Milton Martin Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Lydia, and we look forward to working with you again.

November 11, 2024

I was so pleased with every part of my service experience! I was in and out in a few minutes! More

by scroggs8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Milton Martin Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Milton Martin Honda.

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