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Milton Ruben Chrysler Jeep Dodge Ram

Augusta, GA

4.4
123 Reviews

3504 Washington Rd

Augusta, GA

30909

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123 Reviews of Milton Ruben Chrysler Jeep Dodge Ram

April 16, 2016

MOPAR BABY!!!! Friendly and knowledgeable sales advisor, clean and comfortable waiting area, prompt and professional service department. The DODGE brand and Challeng More

by OBESPRING1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Payne and Kelsey Tolliver
Apr 18, 2016 -

Milton Ruben Chrysler Jeep Dodge Ram responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Milton Ruben Chrysler Jeep Dodge special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Milton Ruben Team 706-868-5454

February 20, 2016

Excellent customer service Our sales person, Anthony, was very friendly and eager to help. The sales department was just great to work with. I would recommend if you are looki More

by dodgers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony, Robbie
Feb 22, 2016 -

Milton Ruben Chrysler Jeep Dodge Ram responded

Thank you for writing about your visit with us, and congratulations on your new car! Anthony is an asset to Milton Ruben Chrysler Jeep Dodge and it is encouraging to hear he, as well as the rest of the team, impressed you by delivering our trademark service. Thank you for your recommendations. Remember to check out our page for the specials we offer exclusively for our likers and followers. Sincerely, The Milton Ruben Team 706-868-5454

February 10, 2016

Buying a 2016 Dodge Ram Big Horn Very nice experience when buying my new 2016 Dodge Ram 1500 Big Horn. No pressure from the salesman Mark Reese. The finance department was very easy t More

by sjc1223mjm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Reese - Salesman
Feb 11, 2016 -

Milton Ruben Chrysler Jeep Dodge Ram responded

Thank you, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that mark and the rest of the team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Enjoy your new Big Horn! Sincerely, The Milton Ruben Team 706-868-5454

January 27, 2016

Painless New Car Buying Experience! My husband and I (along with our 3 children) showed up at the dealership with the expectation of purchasing a used vehicle. Our salesman was Thorsten More

by kammy.busby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thorsten Naperkowski
Jan 28, 2016 -

Milton Ruben Chrysler Jeep Dodge Ram responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Thorsten was able to go above and beyond your expectations and provided you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Enjoy your new Journey SXT! Sincerely, The Milton Ruben Team 706-868-5454

December 11, 2015

Nice prices I got my Durango from Milton Ruben because they had a price that no other dealership could beat. I dealt with Mr. Thorsten Naperkowski and the transac More

by Anas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thorsten Naperkowski
Dec 15, 2015 -

Milton Ruben Chrysler Jeep Dodge Ram responded

We appreciate you taking time to leave us a great review! We are pleased to hear Thorsten did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Congratulations on your new Durango! Sincerely, The Milton Ruben Team 706-868-5454

October 14, 2015

Glen & Cynde - 2014 Dodge Charger Our first experience was with a 2014 Jeep Cherokee - TOTAL LEMON!!!!!! After the 3rd time of being stranded, my husband and I limped into Milton Rube More

by Ladybug320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Walker
Oct 19, 2015 -

Milton Ruben Chrysler Jeep Dodge Ram responded

Glen and Cynde, Thank you so much for taking the time to leave this review! We're thrilled that we could help you throughout the entire process, and that you gave us another chance (and an open mind) after your initial disappointing experience. We apologize that it took so long to find you a satisfactory vehicle, but we're glad that this story had a happy ending. We've shown this review to the General Manager, Robbie Newman, and he said that situations like yours are why he enjoys his job. Please contact the dealership at (706) 868-5454 with any questions or concerns in the future. Again, thank you for the feedback and congratulations on the new purchase!

October 01, 2015

Dreadful amateur customer service! Beware! This service dealership deserves zero stars (but that option is not available). I too, am astounded by any positive reviews of service at this locatio More

by Evans123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul, Mike & Mr Crabb
Oct 05, 2015 -

Milton Ruben Chrysler Jeep Dodge Ram responded

Evans123, We apologize for your recent visit to our service lane. While this does not help you, please know that we are in the process of taking specific steps to increase the quality of communication between service advisor and customer, which will hopefully increase the efficiency of our staff. Our General Manager, Robbie Newman has seen this review, and wishes to speak with you further, especially because we cannot identify you based on this review. At your convenience, please contact the dealership at (706) 868-5454. We are ashamed that you experienced such a terrible visit to our service lane, Evans123, and will work hard to earn another chance to regain your trust in the future.

September 24, 2015

Horrible Place! Beware! THE worst service department I've ever seen!!!!!!!!!! After we had them put new injectors in we had to have it towed back to the dealership! We told t More

by Jeremy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike and Dan
Dec 15, 2015 -

Milton Ruben Chrysler Jeep Dodge Ram responded

Jeremy, we apologize for the issues you have encountered. We value your business and want to keep the communication open. Please feel free to ask for the manager, and we will work towards a resolution together. Thank you for your patience and understanding. Sincerely, The Milton Ruben Team 706-868-5454

September 09, 2015

Great experience I am from Augusta but moved away but came back to buy a 2015 Dodge Challenger here . My experience was wonderful every question I had about the car wa More

by Jrock5581
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thorten
Sep 14, 2015 -

Milton Ruben Chrysler Jeep Dodge Ram responded

We appreciate you taking time to leave us a great review! We are pleased to hear Thorsten did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Respectfully, The Milton Ruben Team 706-868-5454

August 14, 2015

Very Unhappy Customer Well, being lied to tends to make you dissatisfied with your experience at any place of business. This is just one of the issues I have dealt with dur More

by AlbertACarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Law,Robbie Newman
Aug 19, 2015 -

Milton Ruben Chrysler Jeep Dodge Ram responded

Mr. Carr, we cannot express to you how apologetic we are that your experience has become so negative here. Our General Manager is hard at work finding a new vehicle to meet your needs and ensure that Chrysler, Inc follows through on the trade-in. Mr. Carr, we understand that we have fallen short of your expectations, and we will do everything in our power to right this wrong. We thank you for your continued patience, and implore you to call Mr. Newman if you ever have any further needs or concerns at 706-868-0588. Thank you again for your time and patience, The Milton Ruben Chrysler Dodge Jeep Ram Team.

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