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Milton Ruben Chrysler Jeep Dodge Ram

Augusta, GA

4.4
123 Reviews

3504 Washington Rd

Augusta, GA

30909

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123 Reviews of Milton Ruben Chrysler Jeep Dodge Ram

July 03, 2015

Worst Dealership Ever My review of Milton Ruben So far at Milton Ruben I’ve had poor service with every department. The service center breaking my center console tryin More

by Dodgearmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales, Service, Senior Sales, Administration office, Tags and titling office
June 25, 2015

GOOD EXPERIENCE AFTER 3 WEEKS OF CAR SHOPPING I FINALLY ENDED BACK AT MILTON RUBEN AND I'M GLAD I DID. I THINK I GOT A GREAT DEAL AND WORKING WITH MS. EJ LEIGH WAS A More

by TIPPY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EJ LEIGH
Jun 29, 2015 -

Milton Ruben Chrysler Jeep Dodge Ram responded

Congratulations on your new vehicle, Tippy! Thank you for taking the time to write about your experience. It is magnificent to know that EJ and our team were able to provide you with the pressure-free and knowledgeable service that Milton Ruben Chrysler Jeep Dodge is known for. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Milton Ruben Team 706-868-5454

June 20, 2015

Not too bad After a long day the dealership is doing everything they can to fix the issue. I appreciate their willingness to try to help me get a rental car. More

by MCF1982
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica and Dan
Jun 23, 2015 -

Milton Ruben Chrysler Jeep Dodge Ram responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do, please come back and see us again anytime! We look forward to your next visit. Take care. Sincerely, The Milton Ruben Team 706-868-5454

March 16, 2015

Re-do not right on my Town & Country Took two visits to get my brakes serviced, the second visit resulted in better brakes, but they still make squeaking and grinding noises like never be More

by decent1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessica
Mar 17, 2015 -

Milton Ruben Chrysler Jeep Dodge Ram responded

Decent1 - This is Robbie Newman, General Manager of Milton Ruben Chrysler Dodge Jeep Ram of Augusta, Ga. I am very concerned to hear about your experience, and I would like to look into it further. Please call me at 706-868-5454 at your earliest convenience, and you have my word that I will invest the attention and consideration you deserve to correct this issue. Thank you for taking the time to review us, and I look forward to speaking with you soon. Sincerely, Robbie Newman General Manager Milton Ruben Chrysler Dodge Jeep Ram

March 10, 2015

Great to work with! I knew what I wanted and how much I could afford and Tay Teeling worked hard to make sure I ended up happy with my purchase. After a lot of searching, More

by JeepJeepJeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tay Teeling
Mar 11, 2015 -

Milton Ruben Chrysler Jeep Dodge Ram responded

We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Tay was able to meet your needs. At Milton Ruben Chrysler Jeep Dodge, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, The Milton Ruben Team

March 09, 2015

Disappointed is an understatement. Typically I am not a fan of writing reviews for terrible or bad service as so many of us seemingly focus on the bad as opposed to the good; however, o More

by MarineWife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
Mar 17, 2015 -

Milton Ruben Chrysler Jeep Dodge Ram responded

Ma'am, we are very concerned to hear about the continued issues with your family vehicle. As a family-owned business, we empathize with your situation and we hope to rectify it as soon as possible. Our managers have been informed of your experience and will make every effort to ensure you are taken care of during your next visit. Titus will continue to follow up with you to confirm that any further repairs to your Jeep are maintained. Customer satisfaction is our number one priority, and we will continue to strive toward finding and repairing the problems with your vehicle until we have exhausted every avenue available to us. If you have any further concerns, or wish to discuss this issue with a manager, please don't hesitate to contact Mr. Dan Fort at 706-868-5454. Again, ma'am, we thank you for writing this review and bringing this situation to the forefront, as we take every experience as an opportunity to grow and improve on behalf of our customers. Thank you.

March 06, 2015

Great Buying Experience! It was a great experience and having spent a few years in the auto business myself, I appreciate the effort that was put in to make it a good one! We More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tay and Britain
Mar 10, 2015 -

Milton Ruben Chrysler Jeep Dodge Ram responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Britain and Tay are great people person and they strive to create a positive buying experience for every customer. They will be very happy to hear that they were successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Sincerely, The Milton Ruben Team

February 27, 2015

Car Buying Made Easy After searching the internet for the car that I was interested in. It lead me to Milton Ruben. I was contacted by Tay Teeling, who got me a great car More

by Mopar392
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tay Teeling
Mar 02, 2015 -

Milton Ruben Chrysler Jeep Dodge Ram responded

I am happy to hear that your time spent with Tay was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new car! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Sincerely, The Milton Ruben Team

February 02, 2015

Quality Dealership! We just can't say enough good about the customer service we received from Dennis Giles and all the staff that helped us with our recent purchase. Eve More

by dvadnais
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Giles and Britain Hayes
Feb 03, 2015 -

Milton Ruben Chrysler Jeep Dodge Ram responded

Thanks for this nice review! Dennis truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous and he will be glad to hear you were able to perceive that. I do apologize for the little bit of a wait that you had to endure while taking care of the paperwork. We work hard to process everything as quickly as possible. Feel free to come back and visit if you have any further needs. Sincerely, The Milton Ruben Team

January 05, 2015

Great Experience! We found the car we wanted by internet search(price, specs, etc) which lead us to Milton Ruben in Augusta. From the first phone call to the time we wa More

by KLH80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Lloyd and Dylan Hamilton
Jan 06, 2015 -

Milton Ruben Chrysler Jeep Dodge Ram responded

Thank you for writing about your visit with us and congratulations on your new car! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Carl and Dylan are assets to Milton Ruben Chrysler Jeep Dodge and it is encouraging to hear that they impressed you by delivering our trademark knowledgeable and pressure-free customer service. Thanks for the recommendations! Feel free to come back and visit if you have any further needs. Sincerely, The Milton Ruben Team

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