The salesman actually told us to leave. He wasn't getting the deal HE wanted to make, so he said, "Le'ts stop playing games. It's time for you to go." He was trying to sell us a new mini clubman which had clearly been rear-ended and had a dent in the back, but was unwilling to negotiate down on the price. His name was Justin Natanson, and he lied to us from the moment we stepped into the building to the moment we stepped out. The sales manager came out to make a deal with us, an dee agreed to make that deal, but Justin wouldn't agree to what he said either. So after being asked to leave, we drove to Knauz Mini in Lake Bluff. While we were driving there, the sales manager called and asked what had happened to the deal he made with us, and I had to tell him Justin refused to make good on his deal, and told us we were playing games with us. The manager told us he would speak to Justin. All I can say is, beware: there are other Mini dealerships out there, and certainly do NOT deal with Justin Natanson. His immaturity and inexperience created a horrible experience for us. We'll never recommend that dealership.