
Minuteman Volkswagen
Bedford, MA
Filter Reviews by Keyword
By Type
Showing 306 reviews
My experience with Minuteman Volkswagen could not have been better. I had been thinking about buying or leasing and had gotten several emails from Minuteman after i had done a volkswagen survey online. been better. I had been thinking about buying or leasing and had gotten several emails from Minuteman after i had done a volkswagen survey online. Katie would just NOT go away and over a few months I finally decided to head out to Bedford. I work for myself and was not sure about financing approval so I was very interested that Minuteman owns its fleet of cars. I had avoided going to any of the larger dealerships as I do not like high pressured sales and I was still considering what my options would be. I arrived on the lot and met Nick Lamonakis after I had walked the lot a bit. He could not have been nicer and truly listened to why I was at Minuteman and what I was hoping for. We discussed volkswagen's current leasing deals and we also looked at inventory on the lot that would find me in a similar financial range for used cars. There were several really beautiful used cars and I with Nicks feedback on what the potential monthly rate would be and the upgrades that the cars had that I would be making a sound financial decision to go with one of the used cars. Nick's approach was very much attraction, not promotion and I truly felt that Nick was looking out for my best interest and in creating a relationship with Volkswagen. The car I selected (and bought) is a 2008 Jetta 2.5 and is a certified volkswagen. I could not be happier with the purchase. I love this car! Regarding financing the dealership went out of its way to make things work for me. There were a few financing hurdles and Nick handled that very professionally and truly tried to make things work for both the dealership and my goals for my payment amount that we had discussed. In the end I was able to drive away with the car I love, not just a "car for now" and a great feeling about volkswagen. I have a payment I can afford and I am sure that I will refer people to both Nick and Minuteman. More
I bring both my Routan and Passat to Minuteman VW for service and my experiences have been nothing but easy and positive. In particular my service advisor Brendon is top notch! He is always kind, court service and my experiences have been nothing but easy and positive. In particular my service advisor Brendon is top notch! He is always kind, courteous and accommodating, especially given that when the cars are in I have to juggle three car seats and little kids. I've tried other Boston-area VW dealers for service in the past, and Minuteman's service is far and above any other dealer in the area. Highly recommend, especially Brendon & his colleagues! More
Although I owned 2007 Jetta with low mileage, I drove my husbands new 2011 Golf diesel and fell in love with it. Having owned jettas for many years, I still was impressed with the comfort and handling of th husbands new 2011 Golf diesel and fell in love with it. Having owned jettas for many years, I still was impressed with the comfort and handling of the Golf. My husband told me of his experience with the sales and service at Minuteman and we went to the dealership and spoke with Tim Bishop who had taken care of my husband. I wanted the exact same model as my husbands with a different color and in no time a car was located, I was given a good trade in allowance for my Jetta and the deal was done. I highly reccommend Minuteman Volkswagen for the friendly, efficient and professional handling of the whole process of buying a vehicle. More
The dealership has an excellent reputation. The friendly and cooperative approach to sales is great. Tim Bishop made the whole process easy by his knowledgeable and efficient handling of the sale. The order and cooperative approach to sales is great. Tim Bishop made the whole process easy by his knowledgeable and efficient handling of the sale. The order and search process was quick and efficient and as a result my specific order for a 2011 Golf diesel was delivered well before expected. The follow up servoce was top rate with the sevice department friendly, informative and efficient. More
Minuteman VW is terrific! I've leased several cars from this dealership and have always found the atmosphere to be friendly and welcoming. Bob was a great help in finding the right VW to fit my needs. He this dealership and have always found the atmosphere to be friendly and welcoming. Bob was a great help in finding the right VW to fit my needs. He was patient and took quite a bit of time to thoroughly explain my options. Christian, in service, is always friendly and thorough. During service visits, he takes the time to make sure that I know what is being covered during each "check-up." I like that he makes sure that I don't have any concerns that aren't being addressed. While waiting, Christian will pop in to let me know the status of the service, keeping me informed so that I don't feel as though anyone has forgotten about me! I met Lucas, the sales manager, on this last visit. Even though I picked up my car at the very end of the day on a Friday (after an incredibly bad snowstorm!), he took his time explaining all of the coverage and service options. Lucas thoroughly discussed all the charges and paperwork. He was informative and explained things in a way that was understandable but not condescending. (And his Nebraskan accent is charming!) Overall, wonderful experience. I can't imagine going anywhere else! More
My 2004 Passat is a wonderful car, but it's the folks at Minuteman VW who keep it going great. Brendan Siefert is the the most excellent servive advisor I have ever worked with. He is extremely knowledgeabl Minuteman VW who keep it going great. Brendan Siefert is the the most excellent servive advisor I have ever worked with. He is extremely knowledgeable and dedicated to providing excellent customer service. I highly recommend Brendan andd the rest of the team More
One of the reasons I went to this dealer is personal attention the sales staff provided and was not like the usual car sales lot. Other than the convenient location, the service department answered all attention the sales staff provided and was not like the usual car sales lot. Other than the convenient location, the service department answered all my questions and was very helpful with the warranty service and servicing of the VW. More
We found a dealer that listened to what we were looking for. It was a pleasure working with Nick Lamonakis. He understood what we were looking for and made it happen. It was a stress free transaction and e for. It was a pleasure working with Nick Lamonakis. He understood what we were looking for and made it happen. It was a stress free transaction and everything went really smooth. Everyone on the team at Minuteman was very friendly which made it an even better experience. Hats off to the team at Minuteman. More
My experience with Minuteman VW was great. The staff was very helpful and helped create a stress free atmosphere. They were very friendly and respect the customer. I have been very satisfied with my car. Th very helpful and helped create a stress free atmosphere. They were very friendly and respect the customer. I have been very satisfied with my car. They took care of all the paperwork very fast and helped with insurance and vehicle registration. I was extremely satisfied with Nick Lamonakis that helped me with the purchase. I will definitely be going back for my services. More
I have bought five cars from this dealer and in every case have been very pleased with the individual attention given by Tim Bishop in Sales and Stephano, Brendan and Christian in service. They have alw case have been very pleased with the individual attention given by Tim Bishop in Sales and Stephano, Brendan and Christian in service. They have always been very fair, attentive and accomodating to my needs. They have helped eliminate the typically negative and dreaded experience(s) associated with purchasing or servicing a car at a dealership. The operation is small enough to be personal and yet large enough to provide the selection necessary to fit the need. More