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Minuteman Volkswagen

Bedford, MA

4.9
302 Reviews

39 North Rd

Bedford, MA

01730

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Showing 302 reviews

January 06, 2011

Even though Minuteman isn't the closest VW dealership to me, I heard great things and decided to take my jetta to be serviced there. The advisor who helped me was Stefano, he was very friendly, great at de More

by NdForSpdLimit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefano Auriti
January 05, 2011

This service department is the most professional team I have ever encountered. The service rep, Christian made the entire process a breeze. He knew I was on a tight time schedule and he ensured that I was More

by ginal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Lahiff
August 17, 2010

I purchased my 2008 Passat from Manchester VW and when they went out of business I needed to find a new dealership to service it. Working with them has been a night and day experience to what I was famili More

by dwesterdale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendon Siefert, Stephano, Vlad
August 09, 2010

I've been going to Minuteman for 7 years now. I travel 20-25 miles each way passing over 3 dealers due to the excellent service they provide to my car. The pass 3 months I've had the same mechanic/technic More

by lindarenaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefano Auriti
May 25, 2010

I brought my car in for a window that didn't go up. They fixed that after 1 week of not knowing what was wrong. When I went to pick it up, they had broken my speakers and my windshield. Now they refuse to f More

by kashygirl602
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patrick
April 13, 2010

This dealer had a low mileage 2002 Jetta Wagon I found on the internet. When I came by, the salesman met me with friendliness and no pressure. The dealer was accomodating to a 3rd-party mechanical review o More

by explanter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Shabanian, Harley, Tim Myers
April 09, 2010

This was the best automobile sales experience of my life. I arrived prepared with what I thought was a fair value on my trade-in and what the price should be on the new GTI. Well taken care of by Steve Smit More

by Strogo5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Smith, Tom Myers, Esther Parks
March 16, 2010

VERY happy with Minuteman. Got a great deal, love my VERY happy with Minuteman. Got a great deal, love my car, was treated very well. Don was quite friendly and went the extra mile, finding a car for More

by zobak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Turbide
November 22, 2009

They have had a change of management. The long time knowable tech are all gone. The havw a bunch of kids working there. The service manager has a bad attitude. It's to bad that all the long time servic More

by cocoamash
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remeber
July 21, 2009

Maybe they were particularly busy when I came in but the brake job took longer than expected. More significantly though, they missed the fact that a CV boot had torn and sprayed grease. Luckily for us we More

by yeryer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I forget
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