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Gallatin Ford
Gallatin, TN
1,218 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,218 reviews
September 08, 2025
Bill Risko was so great in helping me find the perfect vehicle. He took the time to listen to what I was looking for and the price range I could afford, and showed me some options that would work for me. vehicle. He took the time to listen to what I was looking for and the price range I could afford, and showed me some options that would work for me. He gave me a very fair trade on my vehicle. He also explained every number in the pricing of my new vehicle step by step so I could understand. I would highly recommend this dealer and Bill Risko. More
by jgriffin070707
Employees Worked With
Bill Risko
September 06, 2025
Enjoy bringing my truck in for service. Great people to deal with without any hassle. Great people to deal with without any hassle. More
by Jason.ashworth78
Employees Worked With
September 05, 2025
Excellent service! They try to get you in and out as quickly as possible. They have non Ford parts in stock! They try to get you in and out as quickly as possible. They have non Ford parts in stock! More
by Tim.pappas810
Employees Worked With
September 03, 2025
They worked with me toll get the payment I needed sales man where very professional man where very professional More
by Randallscottsr
September 03, 2025
Good service nice people if you hit at the right time you won’t have a long wait won’t have a long wait More
by gentryeric87
Employees Worked With
September 03, 2025
Hello and Yes I had a great experience buying a car from Ford in Gallatin from Mike. He was great , excellent customer service skills and the over all staff was really great. Great hospitality and very spac Ford in Gallatin from Mike. He was great , excellent customer service skills and the over all staff was really great. Great hospitality and very spacious for seating and lounge while you get your things and business in order. The detailing is spectacular and awesome. My car was shining and so clean. Thanks Ford.. More
by sha2000green
Employees Worked With
September 03, 2025
Great service. Very timely. Jessica was very knowledgeable and was able to help me set up my ford pass in my truck. Really nice visit. Very timely. Jessica was very knowledgeable and was able to help me set up my ford pass in my truck. Really nice visit. More
by ronniewyatt05
Employees Worked With
September 01, 2025
They are lacking on service advisors and took over 10 minutes to acknowledge my presence .they have these people call me all the time to come back and get service I did and this is how I was treated. It minutes to acknowledge my presence .they have these people call me all the time to come back and get service I did and this is how I was treated. It will be awhile before I come back. More
by dcrand3398
September 01, 2025
Jessica is fantastic. She’s good to work with. She kept me informed of everything that was going on. She sent me a video of the inspection. I appreciated that I asked her She’s good to work with. She kept me informed of everything that was going on. She sent me a video of the inspection. I appreciated that I asked her to check on a couple of different things and she did that Ford is a whole lot better now than the other owner was. I started going to Town & Country before y’all bought the dealership I guess for two or three oil changes I like it much at at Gallatin Ford we appreciate y’all it’s so funny when I walked in Jessica was on the phone. She said she would be with me in a few minutes. I think the general manager was there. He wanted to know if I wanted a cup of coffee I said, yeah that sounds good so I got my wife not a cup of coffee just go check me out. We went out on the patio and drank the coffee. It was so good I went back and got us another cup. Y’all keep up the good work thank you. More
by jcneals10
Employees Worked With
Other Employees :
I enjoyed meeting the general manager
August 31, 2025
Everyone was completely friendly and professional. I told him what I wanted needed and how I expected around doing things and it was taken care of. I recommend Gallatin Ford to anybody thank you Fedy I told him what I wanted needed and how I expected around doing things and it was taken care of. I recommend Gallatin Ford to anybody thank you Fedy and Jake. More
by cpcaudio
