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Gallatin Ford

Gallatin, TN

4.7
1,460 Reviews

1394 Nashville Pike

Gallatin, TN

37066

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1,460 Reviews of Gallatin Ford

June 09, 2026

Nathan was very professional did nice job. . I hope to have him my next service More

by orangecrest7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Musgrave
Jun 09, 2026 -

Gallatin Ford responded

Thank you for your confidence in Nathan and Gallatin Ford!

June 09, 2026

Overall it was a great experience. My only feedback is the amount of time needed to complete the job was more than quoted. It was an hour longer than quoted. More

by eric.frank4266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Musgrave
Jun 09, 2026 -

Gallatin Ford responded

Eric, we apologize for any delays, but it’s great to hear you still had a positive experience with the Gallatin Ford team. See you next time!

June 08, 2026

Always very helpful and with a smile. I will be going back to Collin. Thanks More

by tsotka27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Collin, Jessica Cobble, Stephanie Seffers
Jun 09, 2026 -

Gallatin Ford responded

Thank you for stopping by to leave Gallatin Ford a wonderful review! It's wonderful to hear you were in capable hands with Collin.

June 08, 2026

I bought my 2017 KR from this dealership and have had many less than good dealings. My latest experience was going the same way until Stephanie got involved and for the first time ever from this dealersh More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Seffers
Jun 08, 2026 -

Gallatin Ford responded

Rick, it’s great to read this feedback about Stephanie. We couldn't be happier to hear that she turned things around and improved your experience here at Gallatin Ford. We’ll pass your kind words along to her, and we hope to make all your future visits five-star worthy!

June 05, 2026

Collins service and professionalism was 5 star. From start to finish. Why do I have to write so much? More

by leojnewob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
Jun 08, 2026 -

Gallatin Ford responded

We’re thrilled to hear about your 5-star experience with Collins! Thank you for choosing Gallatin Ford and for your review. Safe travels!

June 03, 2026

They pressure you to purchase a vehicle. And then when there are problems, they don’t follow up. More

by dawnbroom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chase Darby, Fedy Ali, Miranda Crook, Cody Brown, Trey Adcox, Matthew Alfieri, Chad Embry, Tony Battista, Rafael Campos, Richard Ammerman
Jun 03, 2026 -

Gallatin Ford responded

Dawn - If you're open to sharing more about your experience, would you consider reaching out at the contact information I've listed? Customer satisfaction is our priority and I'd like to see if there is anything I can do to assist you. Thank you, Jacob Maged - Sales - 615-575-0185 Ext 2123

June 03, 2026

Very good communication, very good service. Hourly repair rate is high. Overall it was a good experience. More

by mwilsondashboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 03, 2026 -

Gallatin Ford responded

Thank you for sharing your feedback about your experience with our Service Department. We appreciate your business and hope to serve you again in the future at Gallatin Ford!

June 02, 2026

Everyone we talked with were great! Garrett was the best at taking care of use! More

by stevefarmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Maged, Garrett Schwettman
Jun 03, 2026 -

Gallatin Ford responded

Steve, we are glad to hear that Garrett was great to work with. Thanks for choosing Gallatin Ford!

June 01, 2026

Service was completed timely and staff was very friendly. Pricing was fair. I will use this dealer again. More

by john_a_corbitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey, Jessica Cobble, Stephanie Seffers
Jun 01, 2026 -

Gallatin Ford responded

John, thank you for choosing Gallatin Ford! We're so glad to hear our friendly team made your experience so seamless. See you next time!

May 31, 2026

I had a excellent experience with both Fedy and X'zavian. I highly recommend Gallatin Ford and both Fedy and X'zavian. More

by austinharig78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fedy Ali, X'zavian Johnson
Jun 01, 2026 -

Gallatin Ford responded

Thank you for sharing your fantastic experience with Fedy and X'zavian! We truly appreciate your recommendation and we hope to welcome you back to Gallatin Ford in the future.

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