Back

Gallatin Ford

Gallatin, TN

4.7
1,527 Reviews

1394 Nashville Pike

Gallatin, TN

37066

Directions

By Type

1,527 Reviews of Gallatin Ford

August 31, 2026

I scheduled my appointment via my Ford app and arrived at the dealership to find that I had not been added to the shops appointment list. I had to show my confirmation text and I received my service. More

by Estrella Bella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Dotts
August 30, 2026

I had a great experience at Gallatin Ford and was aided by Stephanie. The entire crew did a great job. More

by mabmob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Pardue, Jessica Cobble, Stephanie Seffers, Nate Musgrave, Tami Jacobs, Reggie Baugus, Horatio Trevino, Samantha Dotts, Derek Reel, Jessica Rockhill
Aug 31, 2026 -

Gallatin Ford responded

Thank you for choosing Gallatin Ford! We're glad Stephanie and the team provided a great experience. See you next time!

August 29, 2026

Since the change to Gallatin Ford from Miracle we had not been back but a recall notice came through and they offered a repair through the mobile service. Kara got us scheduled, kept us informed with solid c More

by Gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara, Dennis
Aug 31, 2026 -

Gallatin Ford responded

Gregory, we're so happy to hear that Kara and Dennis provided excellent service. Thank you for choosing Gallatin Ford and sharing your experience. Safe travels!

August 27, 2026

Service was excellent. The communication from Kaylen was outstanding. They treated me quite well and service was done on the same day. Can’t say that for most of their c More

by Blairtn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylen Santos, Samantha Dotts
Aug 28, 2026 -

Gallatin Ford responded

Thank you so much for sharing your feedback about Kaylen and the team! We are truly grateful for this encouraging feedback and we look forward to seeing you again at Gallatin Ford. See you next time!

August 27, 2026

Justin was an easy sales person to deal with helpful and explaining the options on the F150 I bought. Chad was a great finance manager to deal with made the process fast. More

by Jrcorson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Roller, Chad Embry
Aug 27, 2026 -

Gallatin Ford responded

We are so grateful for your 5-star review! We will be sure to pass your positive feedback along to Justin, Chad, and the rest of the team from Gallatin Ford. Congratulations on your new Ford F-150!

August 26, 2026

Maybe not use red to highlight areas that need "updating before submitting" A lot of people have problems seeing red/green. maybe a bouncing arrow pointing at the issue? Your web people should know this More

by aj1900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tami Jacobs
Aug 27, 2026 -

Gallatin Ford responded

Thank you for sharing this feedback about our website. We will certainly pass this along to our team. If you have any further questions or concerns, please don't hesitate to reach out. - Gallatin Ford

August 26, 2026

Every one was very nice, and professional. It was a pretty quick experience. Good job. More

by Phillip.brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fedy Ali, Tyler Doyle
Aug 27, 2026 -

Gallatin Ford responded

Thanks for choosing Gallatin Ford! We’re happy to hear that our team made such a great impression. Safe travels ahead!

August 25, 2026

Everyone associated I with was fantastic. Awesome job!! it was well worth 4 Hour Dr. to deal with these people.👍😊 More

by SLIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Howell, Chad Embry, Tony Battista
Aug 26, 2026 -

Gallatin Ford responded

Thank you for making the long trip to visit us at Gallatin Ford! We are thrilled to hear you had a friendly and knowledgeable experience. Enjoy your new ride and we hope to see you down the road! Safe travels!

August 24, 2026

X’Zavian was great to work with, quick, smooth and painless process from start to finish!! More

by laurabriley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
X'zavian Johnson, Jacob Maged
Aug 26, 2026 -

Gallatin Ford responded

Thanks for the great review and trust in our team at Gallatin Ford, Laura! Happy driving!

August 24, 2026

I just purchased my 10th Ford truck and my first one from Gallatin Ford and it was the greatest experience yet. From the moment that I entered the dealership, I was pleasantly greeted by every single staff More

by Pedal60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
X'zavian Johnson
Aug 26, 2026 -

Gallatin Ford responded

Congratulations on your new Ford truck! We're delighted to hear about your positive experience with XZavian and our Gallatin Ford team. We truly appreciate your business. Enjoy the ride!

1
...