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Gallatin Ford

Gallatin, TN

4.7
1,494 Reviews
Call Dealership (629) 228-9457
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1394 Nashville Pike

Gallatin, TN

37066

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1,494 Reviews of Gallatin Ford

July 23, 2026

Stephanie did a great job! , in and out in less than an hour, I recommend you to ask for Stephanie More

by pbozzelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Seffers
Report | Print
July 23, 2026

Nate kept my updated throughout the whole process. Dealt with my insurance company. Great service More

by wwray02
Recommend Dealer
Yes
Employees Worked With
Nate Musgrave
Report | Print
July 22, 2026

Jennifer is amazing! !!! Service was smooth, and everyone was so helpful!!!! Service tech video was a big help!!!! More

by brentwilliams37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer, service advisor, Jessica Cobble, Reggie Baugus
Report | Print
Jul 22, 2026 -

Gallatin Ford responded

Thank you for this amazing review of Jennifer and our team, Brent! We appreciate you choosing Gallatin Ford and we hope to welcome you back next time! Safe travels!

July 21, 2026

Not friendly. Did not make me as customer comfortable. Will look for service elsewhere if possible. More

by Mike Ponder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will not mention specific names.
Report | Print
Jul 22, 2026 -

Gallatin Ford responded

Thank you for taking the time to share your feedback. I sincerely apologize that your experience did not meet the level of service you should expect from us. Please know that we take your comments very seriously. I have personally addressed this with our team, and appropriate action has been taken to ensure this is handled properly and to help prevent it from happening again. Providing a welcoming, professional, and comfortable experience for every customer is extremely important to us. We truly value your business and would appreciate the opportunity to regain your trust. If there is anything I can do to personally assist you or improve your experience, please don't hesitate to reach out to me directly. Thank you again for bringing this to our attention.

July 20, 2026

Great time with the team. They didn’t waste my time and worked with me on what I wanted More

by Aussierulez2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Roller, Tyler Doyle, Faith Hayes
Report | Print
Jul 21, 2026 -

Gallatin Ford responded

Thank you for stopping by to leave Gallatin Ford a wonderful review!

July 19, 2026

The people at Gallatin ford was also me the whole new grew is awesome too More

by robertbritton360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Seffers
Report | Print
Jul 21, 2026 -

Gallatin Ford responded

Thank you, Robert, for stopping by to leave Gallatin Ford a wonderful review for our team.

July 16, 2026

Collin is the service dept was great very helpful and knowledgable. Got me in and out quick More

by cjonslate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin, TJ Pardue, Jessica Cobble, Stephanie Seffers, Nate Musgrave, Tami Jacobs, Reggie Baugus, Horatio Trevino
Report | Print
Jul 16, 2026 -

Gallatin Ford responded

Thank you so much! We appreciate your business here at Gallatin Ford. Collin!

July 16, 2026

Collin and the mechanics are always spot on! Service is prompt, communication is excellent, and quality never disappoints. More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin in service department.
Report | Print
Jul 16, 2026 -

Gallatin Ford responded

Angie, thank you for sharing your review of Collin and our team! We appreciate your feedback and we look forward to seeing you again at Gallatin Ford. Enjoy the road ahead!

July 12, 2026

They were very polite and nice good people and didn't have to wait very long Brandon was so polite More

by groveswanda81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braydon Johnson
Report | Print
Jul 13, 2026 -

Gallatin Ford responded

Wanda, thank you for leaving Gallatin Ford your positive feedback!

July 10, 2026

Absolutely the best experience I've ever experienced and I've dealt with quite a few in my life this was the best for me More

by sleepers0612
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Campbell
Report | Print
Jul 10, 2026 -

Gallatin Ford responded

Thank you for sharing your awesome review of our team at Gallatin Ford! It was our pleasure to help, and we hope to see you again down the road. Safe travels!

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