Gallatin Ford

Stephanie always takes really good care of me and my car! She handled everything professionally and actually cares about the guest. This will be the only place I will service my car because of Stephanie. She handled everything professionally and actually cares about the guest. This will be the only place I will service my car because of Stephanie. More

Great service. !! Collin was great kept me updated thru the service!! Vehicle in and out!! !! Collin was great kept me updated thru the service!! Vehicle in and out!! More

Skylar was great to work with very courteous and knowledgeable and prompt with answers I will continue to go back for service and have Skylar for my receptionist knowledgeable and prompt with answers I will continue to go back for service and have Skylar for my receptionist More

Collin took a very unpleasant situation with my 24 F150 Powerboost and made it as smooth as it could have been. He showed what true customer service should be! 🫡 thank you sir! Ford should thank you as we Powerboost and made it as smooth as it could have been. He showed what true customer service should be! 🫡 thank you sir! Ford should thank you as well, as I was looking at other brands before he got involved. More

Matthew did an outstanding job of taking care of me. I bought a new F250 and had window slow roll up. They fixed and now all good. Thanks Matthew for the professionalism and great customer service. I bought a new F250 and had window slow roll up. They fixed and now all good. Thanks Matthew for the professionalism and great customer service. More

I was very satisfied with the service and professionalism that I received concerning the issues with my Ford F150 pickup truck . that I received concerning the issues with my Ford F150 pickup truck . More

Very communicative and efficient. I was treated very well, and my repair was done much faster than expected. I was treated very well, and my repair was done much faster than expected. More

I reached out inquiring about a vehicle I spotted online and was immediately contacted and invited to come test drive it. The staff greeted me at the door which is typical for a car lot but the level these and was immediately contacted and invited to come test drive it. The staff greeted me at the door which is typical for a car lot but the level these folks go to take extra special care of their customers is beyond anything I’ve experienced in buying a vehicle. From the moment I walked in the door to final handshakes and walking out every step of the way I felt like I was truly taken care of. Special nod to Fedy, John and Jake for making this a seamless experience. Hats off to you guys. More

Purchased a car from Colton at Gallatin Ford. Great customer service and would highly recommend anyone in the market for a new or used car to go see him! Great customer service and would highly recommend anyone in the market for a new or used car to go see him! More

Great people very good to work with . Friendly and straight forward explaining my every question Friendly and straight forward explaining my every question More