Gallatin Ford

Collin and the Gallatin Ford Service team were fantastic! They provided excellent customer service, kept me updated throughout the entire process, and completed my vehicle on time. The experience was smooth, They provided excellent customer service, kept me updated throughout the entire process, and completed my vehicle on time. The experience was smooth, professional, and hassle-free. Highly recommend them! More

Collin at Gallatin Ford was the best service advisor I've ever had and there have been plenty. He is very helpful and nice. He checks your car and let's you know exactly what needs to be done. Also, if you ever had and there have been plenty. He is very helpful and nice. He checks your car and let's you know exactly what needs to be done. Also, if you're having a bad day, he sure knows how to make you smile. It's also very important to make people feel comfortable about their vehicle service and what's going on, and Collin did just that. I have NEVER had such a pleasant time at a dealership until now. Thank you Collin! More

The best place to get your car serviced I would highly recommend Kalyn and Nathan are awesome recommend Kalyn and Nathan are awesome More

Colin is a very knowledgable associate with great Customer Service skllls. He is highly recommended Customer Service skllls. He is highly recommended More

Gallatin Ford provides numerous options to benefit the customer. My latest benefit was the at home total package oil change & tire rotation. The technician, Dennis I believe, was professional & gave me al customer. My latest benefit was the at home total package oil change & tire rotation. The technician, Dennis I believe, was professional & gave me all information needed about the results. This was such a benefit in the care of my car. More

Friendly sales staff and overall we had a very good experience. Not stressful at all. experience. Not stressful at all. More

Pick up and deliver is a great service. Sending the video while servicing my vehicle is a nice feature also. I was well pleased with the friendly service I received! Sending the video while servicing my vehicle is a nice feature also. I was well pleased with the friendly service I received! More

Experience was great. Stephanie was very helpful and very polite. She’s a great employee for your company. Stephanie was very helpful and very polite. She’s a great employee for your company. More

They were swift and very adaptive to my experience. Everything went smoothly and was very thorough with the process. Everything went smoothly and was very thorough with the process. More

I made a service appointment on line to drop off my truck for AC repair. I was met by Collin, who reviewed the online information, verified concerns and dis a complete walk around on my truck. I left vehic for AC repair. I was met by Collin, who reviewed the online information, verified concerns and dis a complete walk around on my truck. I left vehicle, understanding diagnoses would be required and to determine warranty coverage. Collin was very helpful in providing direct line to call with any concerns during this process. The repair was made and when I picked up my truck he was, as throughout our dealings, very polite, professional and a pleasure to work with. More