Gallatin Ford

1 of the first five in line . Waited 1.5hrs for just an oil change then found shop supplies and labor twice as much as other dealers . Bill before with works was as same as just a Waited 1.5hrs for just an oil change then found shop supplies and labor twice as much as other dealers . Bill before with works was as same as just an oil change . Then the service writer said well that’s what it is . Then when I asked to look at my previous bill he said no and said here’s your keys have a good day . More

Quick Easy Professional Communication Helpful Cares Reassuring Passionate Great work ethic Positive Not pushing the sale Helpful Cares Reassuring Passionate Great work ethic Positive Not pushing the sale More

This dishonest dealership cannot be expressed in 15 words. Go elsewhere. I don’t even know where to start. If I could give 0 stars I would. They had the truck over a week and even after installing the words. Go elsewhere. I don’t even know where to start. If I could give 0 stars I would. They had the truck over a week and even after installing the one part, it still is not working and no response from the dealership. They have been dishonest from day one. One lie after another,😡 More

Very prompt and good service for my F350. Everyone is agar to help. Good attention to detail. Everyone is agar to help. Good attention to detail. More

Overall experience was very positive. Feti was attentive and patient with us. We test drive 2 cars, went home and considered the decision and he answered all our questions and requests! Feti was attentive and patient with us. We test drive 2 cars, went home and considered the decision and he answered all our questions and requests! More

I felt the service and sales needed more praise. So I have not gotten my car yet, im still waiting on tires to be put on which they could of just not said anything to me and sent me on my way. Chad So I have not gotten my car yet, im still waiting on tires to be put on which they could of just not said anything to me and sent me on my way. Chad has been there with me every step of the process. I was looking at two cars like night & day, Chad gave me the pros and cons of each one, he was never dishonest with me through this transaction. I have been to a few dealerships in the past & to be honest I wasn't looking forward to this one either. I was waiting for people to just walk past us because we are just average people on a fixed income. That did not happen at all first guy we seen we asked for someone my father spoke to the day before, well he was not there so we asked him if he could help us. We were looking for a vehicle my dad seen day before, and he could not find it. He didn't give a story, he didn't give up. He looked all over and found the car at another dealership down the road getting an oil change. He went and got the vehicle for me so I could see it. Chad did so many things for me that he didn't have too or most people would have just not want too be bothered by. I needed to let everyone how amazing he was. Explaining everything to me going above and beyond for his customers. That's customer service at its finest. Our party was all he cared about at that time. I will recommend him to everyone I know and who needs a vehicle. Great service all the way. Having to wait a bit doesn't bother me one ounce because I know he is doing everything he can for me and he is totally honest and up front. THANK YOU CHAD FOR A GREAT EXPERIENCE BUYING A VEHICLE!!!! More

This place was very clean, professional atmosphere, reps were friendly, polite, so nice. Loved the music that was playing. What I really thought was amazing is Chad was basiclly finished with us, and all th were friendly, polite, so nice. Loved the music that was playing. What I really thought was amazing is Chad was basiclly finished with us, and all that was left to deal with was finance department. Chad sat down with me and kept me company until the other gentleman was ready. He didn't have to do that but he did. Thank you Chad your amazing. More

Customer service was great. The mobile service was also excellent. There was one minor mistake, but the crew fixed it faster than grease through a goose. The mobile service was also excellent. There was one minor mistake, but the crew fixed it faster than grease through a goose. More

Appointment on time and finished in a timely manner. Seemed to be thorough and complete. Seemed to be thorough and complete. More

Defenitely not like the stereotypical car dealer experience. Left with a super nice Mustang Mach-E and a big smile. Fedy and the team were friendly, flexible, and somehow made negotiating actually f experience. Left with a super nice Mustang Mach-E and a big smile. Fedy and the team were friendly, flexible, and somehow made negotiating actually fun. Recommended. More