Gallatin Ford
Gallatin, TN
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1,535 Reviews of Gallatin Ford
It’s always a great experience at Gallatin Ford. First time having Tammy Jacobs as my service advisor and she did an excellent job keeping me posted from start to finish. I would give her the highes First time having Tammy Jacobs as my service advisor and she did an excellent job keeping me posted from start to finish. I would give her the highest rating because I don’t do surveys on google. More
Chris Horne at Gallatin Ford made our car buying experience incredible. He helped me buy my new Raptor, and it was the easiest car purchase I’ve had. experience incredible. He helped me buy my new Raptor, and it was the easiest car purchase I’ve had. More
They take good care of my vehicle and provide me updates on my service. They over a shuttle service and have a mobile service option that will come to you. on my service. They over a shuttle service and have a mobile service option that will come to you. More
My overall experience went from a potential one star review to a five star review primarily thanks to the efforts of Stephanie. Kind story short, I purchased my used vehicle in March and the transmissio review to a five star review primarily thanks to the efforts of Stephanie. Kind story short, I purchased my used vehicle in March and the transmission failed in August. Thankfully I purchased the powertrain warranty, yet was told I would only be given a rebuilt transmission and if I wanted OEM Then I would need to pay the difference. Thanks to Stephanie going to bat for me I received a new OEM transmission without paying the extra thousands of dollars. She communicated with me through the whole process and turned an unhappy situation into a satisfied customer. I am very appreciative and thankful for the outstanding service I received from Stephanie. More
Finally got done with a deal that was way outta my budget like i said and as i was walking out to the parking lot these guys ran out and said we have great news sir come back only to spit in my face with a o like i said and as i was walking out to the parking lot these guys ran out and said we have great news sir come back only to spit in my face with a offer that was more than the original More
My vehicle was called in to fix a recall issue. And my point of contact assisted me with getting a minor light problem fixed. She went above and beyond. And my point of contact assisted me with getting a minor light problem fixed. She went above and beyond. More
I scheduled my appointment via my Ford app and arrived at the dealership to find that I had not been added to the shops appointment list. I had to show my confirmation text and I received my service. the dealership to find that I had not been added to the shops appointment list. I had to show my confirmation text and I received my service. More
I had a great experience at Gallatin Ford and was aided by Stephanie. The entire crew did a great job. by Stephanie. The entire crew did a great job. More


