Gallatin Ford

I took my 2016 GT350 to get A/C repair. I was able to get an appointment the next day. They quickly diagnosed the problem and a video report by text. I approved the repair, they ordered par I was able to get an appointment the next day. They quickly diagnosed the problem and a video report by text. I approved the repair, they ordered parts. They car was fixed the day after the parts arrived. Total time from drop off to pick up was 5 business days. I was quite satisfied with the entire process. The best service experience I have had in very long time. More

Gallatin ford is absolutely amazing! They do some of the best work and have helped multiple times when I needed it! Also Feddy is the man! They do some of the best work and have helped multiple times when I needed it! Also Feddy is the man! More

Prompt and effective pickup and delivery service. Good and complete service. All within five hours. Good and complete service. All within five hours. More

Brought the car in for a recall issue, and although Ford had not released the fix for my car yet, I was able to work with Kalyn and her team to get my 80,000 mile service done. The text messaging and video had not released the fix for my car yet, I was able to work with Kalyn and her team to get my 80,000 mile service done. The text messaging and video walkthrough of the vehicle inspection helped me make decisions on specific services and the digital portal made it easy to accept or deny specific fixes. Car was ready on time and pulled into the service bay out of the rain for me which was a nice touch of service. I’d be happy to bring my vehicles here again and would recommend Gallatin Ford to my friends if they need service. More

Sales guy Chris was very helpful, Friendly, and very understanding. He even worked passed closing to help us. The finance guy Chad was also helpful and Friendly. I difficulty would recommend this dealer understanding. He even worked passed closing to help us. The finance guy Chad was also helpful and Friendly. I difficulty would recommend this dealership to other. More

I will continue to do business with this dealership in the future. Positive and meaningful purchase the future. Positive and meaningful purchase More

Collin is a great advisor who has been extremely helpful with all of my truck needs with all of my truck needs More

While it did take 3 days to complete the repair due to the part needed was .not available, they kept me informed. The car is Operating just fine now. the part needed was .not available, they kept me informed. The car is Operating just fine now. More

We arrived early for our appointment (about 25 minutes). They took our vehicle back and the service advisor said it would take about an hour. It actually took 2 hours for an oil change and tire rotation. They took our vehicle back and the service advisor said it would take about an hour. It actually took 2 hours for an oil change and tire rotation. Not sure why it took so long. More

The service was great and all your people were very friendly especially Jennifer who took care of me. friendly especially Jennifer who took care of me. More