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Gallatin Ford

Gallatin, TN

4.7
1,538 Reviews

1394 Nashville Pike

Gallatin, TN

37066

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1,538 Reviews of Gallatin Ford

September 13, 2026

I bought a used car from them and they delivered it 2 hours away the air conditioner is working on and off and they are taking care of it They have been extremely helpful. More

by Berryseiber1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Piper, Aaron Lyle, Fedy Ali, Justin Roller, Zach Howell, Andrew Mieir, Richard Ammerman, Crystal Bennison
Sep 13, 2026 -

Gallatin Ford responded

Thank you for sharing your experience! We are happy to hear the team went above and beyond to provide you with a seamless car-buying process. We’ll see you next time. Safe travels! - The Gallatin Ford Team

September 12, 2026

$301. 00 For nothing. Told me my tires were no good. 10/32 on rear 6/32 on front. Could do no work on car till I bought new tires. Just needed my computer r More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip
September 08, 2026

Excellent and fast service. Goid communication and detailed all service performed. I would recommend them for any service needs. More

by russwynn.mail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Musgrave
Sep 08, 2026 -

Gallatin Ford responded

Thank you for this recommendation of Gallatin Ford! We are so glad you are satisfied with our service and we hope to work with you again down the road!

September 07, 2026

It’s always a great experience at Gallatin Ford. First time having Tammy Jacobs as my service advisor and she did an excellent job keeping me posted from start to finish. I would give her the highes More

by jasbmoor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tami Jacobs
Sep 07, 2026 -

Gallatin Ford responded

Thank you for choosing Gallatin Ford and sharing your experience! We greatly appreciate your kind words about Tammy, and we will be sure to pass along your praise. See you next time! Safe travels!

September 05, 2026

Chris Horne at Gallatin Ford made our car buying experience incredible. He helped me buy my new Raptor, and it was the easiest car purchase I’ve had. More

by ajbaggott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Horne
Sep 05, 2026 -

Gallatin Ford responded

Congratulations on your new Ford Raptor! We are thrilled that Chris made the process so smooth and easy. Thank you for choosing Gallatin Ford!

September 05, 2026

They take good care of my vehicle and provide me updates on my service. They over a shuttle service and have a mobile service option that will come to you. More

by aedjones
Recommend Dealer
Yes
Employees Worked With
Nate Musgrave
Sep 05, 2026 -

Gallatin Ford responded

We are thrilled you are happy with our service team and offerings. Thank you for choosing Gallatin Ford and for sharing your experience! See you next time!

September 04, 2026

My overall experience went from a potential one star review to a five star review primarily thanks to the efforts of Stephanie. Kind story short, I purchased my used vehicle in March and the transmissio More

by Edmond C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Seffers
Sep 04, 2026 -

Gallatin Ford responded

Edmond, this feedback makes our day! We are so grateful that Stephanie turned your situation around. Thank you for choosing Gallatin Ford and for sharing your support. We wish you many safe miles ahead!

September 03, 2026

Everyone so polite I have never had a problem with the service on my truck and no extra pressure for add on services More

by Randallscottsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Braxton
Sep 03, 2026 -

Gallatin Ford responded

We're delighted to hear you've consistently received top-notch service without any pressure at Gallatin Ford! We look forward to seeing you and your truck here again in the future! Safe travels!

September 02, 2026

Stephanie is the reason for 5 stars. She got the vehicle repaired ! She is knowledgeable and a pleasure to work with. More

by Stone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Seffers
Sep 02, 2026 -

Gallatin Ford responded

Stone, your feedback made our day! We're excited to hear Stephanie especially impressed you with her professionalism and thoroughness. - Gallatin Ford

September 01, 2026

Finally got done with a deal that was way outta my budget like i said and as i was walking out to the parking lot these guys ran out and said we have great news sir come back only to spit in my face with a o More

by chrissy38
Recommend Dealer
No
Employees Worked With
some gay black dude, Dillon Haines
Sep 11, 2026 -

Gallatin Ford responded

I'm sorry to hear about this, Chrissy. I want to learn more about what occurred and work towards making things right for you. If you could please contact me at your convenience, I would greatly appreciate it. Thank you, John McCann - Sales Manager - 888-348-7783 x 2101

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