Gallatin Ford
Gallatin, TN
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1,540 Reviews of Gallatin Ford
The ease in scheduling a service appointment and them picking my car up and dropping it off, all while I’m at work, is great! I don’t have to spend a weekend day waiting on my car to get serviced. I’m ab picking my car up and dropping it off, all while I’m at work, is great! I don’t have to spend a weekend day waiting on my car to get serviced. I’m able to spend it with my family! More
I bought a used car from them and they delivered it 2 hours away the air conditioner is working on and off and they are taking care of it They have been extremely helpful. hours away the air conditioner is working on and off and they are taking care of it They have been extremely helpful. More
$301. 00 For nothing. Told me my tires were no good. 10/32 on rear 6/32 on front. Could do no work on car till I bought new tires. Just needed my computer r 00 For nothing. Told me my tires were no good. 10/32 on rear 6/32 on front. Could do no work on car till I bought new tires. Just needed my computer reset. I replaced the battery. Plus called me to purchase my car More
It’s always a great experience at Gallatin Ford. First time having Tammy Jacobs as my service advisor and she did an excellent job keeping me posted from start to finish. I would give her the highes First time having Tammy Jacobs as my service advisor and she did an excellent job keeping me posted from start to finish. I would give her the highest rating because I don’t do surveys on google. More
Chris Horne at Gallatin Ford made our car buying experience incredible. He helped me buy my new Raptor, and it was the easiest car purchase I’ve had. experience incredible. He helped me buy my new Raptor, and it was the easiest car purchase I’ve had. More
They take good care of my vehicle and provide me updates on my service. They over a shuttle service and have a mobile service option that will come to you. on my service. They over a shuttle service and have a mobile service option that will come to you. More
My overall experience went from a potential one star review to a five star review primarily thanks to the efforts of Stephanie. Kind story short, I purchased my used vehicle in March and the transmissio review to a five star review primarily thanks to the efforts of Stephanie. Kind story short, I purchased my used vehicle in March and the transmission failed in August. Thankfully I purchased the powertrain warranty, yet was told I would only be given a rebuilt transmission and if I wanted OEM Then I would need to pay the difference. Thanks to Stephanie going to bat for me I received a new OEM transmission without paying the extra thousands of dollars. She communicated with me through the whole process and turned an unhappy situation into a satisfied customer. I am very appreciative and thankful for the outstanding service I received from Stephanie. More


