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Gallatin Ford

Gallatin, TN

4.7
1,455 Reviews
Call Dealership (629) 228-9457
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1394 Nashville Pike

Gallatin, TN

37066

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1,455 Reviews of Gallatin Ford

June 03, 2026

They pressure you to purchase a vehicle. And then when there are problems, they don’t follow up. More

by dawnbroom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chase Darby, Fedy Ali, Miranda Crook, Cody Brown, Trey Adcox, Matthew Alfieri, Chad Embry, Tony Battista, Rafael Campos, Richard Ammerman
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Jun 03, 2026 -

Gallatin Ford responded

Dawn - If you're open to sharing more about your experience, would you consider reaching out at the contact information I've listed? Customer satisfaction is our priority and I'd like to see if there is anything I can do to assist you. Thank you, Jacob Maged - Sales - 615-575-0185 Ext 2123

June 03, 2026

Very good communication, very good service. Hourly repair rate is high. Overall it was a good experience. More

by mwilsondashboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Jun 03, 2026 -

Gallatin Ford responded

Thank you for sharing your feedback about your experience with our Service Department. We appreciate your business and hope to serve you again in the future at Gallatin Ford!

June 02, 2026

Everyone we talked with were great! Garrett was the best at taking care of use! More

by stevefarmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Maged, Garrett Schwettman
Report | Print
Jun 03, 2026 -

Gallatin Ford responded

Steve, we are glad to hear that Garrett was great to work with. Thanks for choosing Gallatin Ford!

June 01, 2026

Service was completed timely and staff was very friendly. Pricing was fair. I will use this dealer again. More

by john_a_corbitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey, Jessica Cobble, Stephanie Seffers
Report | Print
Jun 01, 2026 -

Gallatin Ford responded

John, thank you for choosing Gallatin Ford! We're so glad to hear our friendly team made your experience so seamless. See you next time!

May 31, 2026

I had a excellent experience with both Fedy and X'zavian. I highly recommend Gallatin Ford and both Fedy and X'zavian. More

by austinharig78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fedy Ali, X'zavian Johnson
Report | Print
Jun 01, 2026 -

Gallatin Ford responded

Thank you for sharing your fantastic experience with Fedy and X'zavian! We truly appreciate your recommendation and we hope to welcome you back to Gallatin Ford in the future.

May 31, 2026

Good service and nollagble service adviser. Time for repairs were reasonable. Keep me informed along the way. More

by Golf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Musgrave
Report | Print
Jun 01, 2026 -

Gallatin Ford responded

Thank you for choosing Gallatin Ford and for sharing your review! We are thrilled you are pleased with the service you received at our dealership!

May 31, 2026

Took me in as soon as I arrived lucky no waisting time on wait5for service More

by manny.rubin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Mieir
Report | Print
Jun 02, 2026 -

Gallatin Ford responded

Thank you, Manny, for stopping by to leave Gallatin Ford a wonderful review! We appreciate your support!

May 31, 2026

My experience was fair! Except the fact it was a screw up at your office. You rescheduled me because of the weather. But, sent Tyler out without my knowledge 30 minutes ear More

by lisamann1144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jun 01, 2026 -

Gallatin Ford responded

Thank you for your feedback, Lisa. We sincerely apologize for the communication mishap. We will address these concerns with our team to improve moving forward. If you would like to discuss this further, feel free to reach out to us directly.

May 30, 2026

Great friendly,service,easy negotiations,. great price,fair trade in,didn't waste my time. Got me what i wanted. More

by moretrout4u
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill risko
Report | Print
Jun 01, 2026 -

Gallatin Ford responded

We're so glad you enjoyed a seamless experience with our team here at Gallatin Ford! Thank you for choosing us and for sharing your feedback. Safe travels ahead!

May 28, 2026

Great experience and the process was made easy as we went through negotiations. The entire team was polite, professional, and helpful. Chris Horne,our sales rep, was great to work with. More

by Me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McCann, Christopher Horne
Report | Print
May 28, 2026 -

Gallatin Ford responded

We're so glad you enjoyed working with Chris and the Gallatin Ford team! Thanks for taking a moment to share your experience online. We hope you enjoy your vehicle to the fullest!

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