Gallatin Ford

Chris Horne at Gallatin Ford made our car buying experience incredible. He helped me buy my new Raptor, and it was the easiest car purchase I’ve had. experience incredible. He helped me buy my new Raptor, and it was the easiest car purchase I’ve had. More

They take good care of my vehicle and provide me updates on my service. They over a shuttle service and have a mobile service option that will come to you. on my service. They over a shuttle service and have a mobile service option that will come to you. More

My overall experience went from a potential one star review to a five star review primarily thanks to the efforts of Stephanie. Kind story short, I purchased my used vehicle in March and the transmissio review to a five star review primarily thanks to the efforts of Stephanie. Kind story short, I purchased my used vehicle in March and the transmission failed in August. Thankfully I purchased the powertrain warranty, yet was told I would only be given a rebuilt transmission and if I wanted OEM Then I would need to pay the difference. Thanks to Stephanie going to bat for me I received a new OEM transmission without paying the extra thousands of dollars. She communicated with me through the whole process and turned an unhappy situation into a satisfied customer. I am very appreciative and thankful for the outstanding service I received from Stephanie. More

Everyone so polite I have never had a problem with the service on my truck and no extra pressure for add on services service on my truck and no extra pressure for add on services More

Stephanie is the reason for 5 stars. She got the vehicle repaired ! She is knowledgeable and a pleasure to work with. She got the vehicle repaired ! She is knowledgeable and a pleasure to work with. More

My vehicle was called in to fix a recall issue. And my point of contact assisted me with getting a minor light problem fixed. She went above and beyond. And my point of contact assisted me with getting a minor light problem fixed. She went above and beyond. More

I scheduled my appointment via my Ford app and arrived at the dealership to find that I had not been added to the shops appointment list. I had to show my confirmation text and I received my service. the dealership to find that I had not been added to the shops appointment list. I had to show my confirmation text and I received my service. More

I had a great experience at Gallatin Ford and was aided by Stephanie. The entire crew did a great job. by Stephanie. The entire crew did a great job. More

Since the change to Gallatin Ford from Miracle we had not been back but a recall notice came through and they offered a repair through the mobile service. Kara got us scheduled, kept us informed with solid c been back but a recall notice came through and they offered a repair through the mobile service. Kara got us scheduled, kept us informed with solid communication and when Dennis showed up to do the job he was thoughtful and efficient. We were blessed and grateful for the convenience and quick yet complete fix for our recall. Thank you Kara and thank you Dennis. Well done! More