Miracle Toyota of North Augusta

Great customer service Not only do I receive excellent customer service each visit, they also provide refreshments while you wait. The service always seem so prompt. On my v Not only do I receive excellent customer service each visit, they also provide refreshments while you wait. The service always seem so prompt. On my visit today, my service advisor Desiree Grayson provided awesome customer service. She is extremely friendly with a warm pleasant smile. She assisted me with setting up my BT, I was having trouble receiving my calls. It only took her a second to set it up. She also was nice to provide me with a courtesy car wash, which was desperately needed. I love visiting this dealership and look forward to doing continuance business there. More

Excellent Vehicle Service Meaghan took very good care of me and my Highlander. She ensured my dead battery (under warranty) was replaced free of charge. She also took the time Meaghan took very good care of me and my Highlander. She ensured my dead battery (under warranty) was replaced free of charge. She also took the time to research options to get warranty coverage for future tire replacement due to my tires showing wear requiring replacement soon despite having less than half the warrantied mileage on them. My experience this visit is typical of the great service that Desiree, Carl and Crystal have consistently provided me in the past for both my Highlander and my Camry. You can bet I'll be back when my next scheduled maintenance is due. More

Great vehicle buying experience. The staff at Bob Richards Toyota were the most courteous auto dealer staff that I have ever dealt with. My sales person, Quinton Pulley was very helpf The staff at Bob Richards Toyota were the most courteous auto dealer staff that I have ever dealt with. My sales person, Quinton Pulley was very helpful. He went above and beyond all my expectations. The folks I dealt with had to stay an hour and a half past closing time to finish my deal. They handled it like I was the first customer of the day. Will definitely recommend them to others and will most definitely deal with them in the future. More

Service Department Vicki greeted me with a smile and took charge of my service visit. Service was done quickly and efficiently. She explained my visit in a way that I co Vicki greeted me with a smile and took charge of my service visit. Service was done quickly and efficiently. She explained my visit in a way that I could understand and then I was on my way. More

My Car is Special I don't have a Lincoln, a Cadilac or a Lamborghini but my little Toyota is special to me! My car is not only special to me but Carl and Desiree treat I don't have a Lincoln, a Cadilac or a Lamborghini but my little Toyota is special to me! My car is not only special to me but Carl and Desiree treat my car and make me feel that it is special to them too! They listen to my concerns and questions about an oil change, my car using too much oil, a funny noise I hear or this, that, and the other thing that I am ignorant of and they never make me feel dumb about asking. More importantly they get me answers to my concerns and give me choices of resolution to the problem(s) listed in priority. This attitude is important to me; their work ethics are sincere and it shows that they really like and enjoy their job. Also, in the years I have been bringing my car to BRToyota, recalls were immediately taken care of even before I would get the notice in the mail. This is great service. I hope BRToyota service stays this way whether it is Carl, Desiree or whomever.... Thanks... Jean More

Concerned and helpful people !!! This is a seasoned and concerned maintenance department !!! I have had a long and pleasant relationship with Carl Reed and Crystal Grice for many year This is a seasoned and concerned maintenance department !!! I have had a long and pleasant relationship with Carl Reed and Crystal Grice for many years. Glad this dealership and these people are here ! More

Quick and easy My service experience for an oil change was very fast and courteous. I was there less than 30 minutes. I also appreciate the free wifi and coffee. My service experience for an oil change was very fast and courteous. I was there less than 30 minutes. I also appreciate the free wifi and coffee. More

service was great oil change car wash less than a hour, will be back when I need other service dine just keep up the good fast work. was great oil change car wash less than a hour, will be back when I need other service dine just keep up the good fast work. More

Routine service Easy to get service appt but it always takes an hour or longer for an oil change. If they don’t have a bay dedicated to simple services like oil chang Easy to get service appt but it always takes an hour or longer for an oil change. If they don’t have a bay dedicated to simple services like oil change, they need one. Personnel always courteous, though. More

Fast Service Oil Change with Car Wash - in & out quickly. Buy and Service @ Bob Richards and I live closer to another dealer in GA. I buy and service @ Bob's, Oil Change with Car Wash - in & out quickly. Buy and Service @ Bob Richards and I live closer to another dealer in GA. I buy and service @ Bob's, they will beat the dealer closer to my house on vehicles. Also I buy the 3 oil change package and saves me a ton... Why would a dealer schedule the 1st service appointment when you just leave with your new vehicle, who know the rate of milage you will be driving and hit the date.. simple call a few days ahead to Bob's and I am in at a time that works for me... (see the ? asked below on dealer scheduling 1st service). More