Miracle Toyota of North Augusta

Enjoyable Car Buying Close to Home It is a joy to find a sales person that is honest and caring. Morgan Hitt at Bob Richards Nissan and Toyota was an absolute joy to meet and work with It is a joy to find a sales person that is honest and caring. Morgan Hitt at Bob Richards Nissan and Toyota was an absolute joy to meet and work with. She "stayed on it" but did not bother me, ever. The rest of the team at BR Toyota were also 1) all working together, 2) outgoing and friendly, 3) easy and smart. The vehicle we selected was not what we set out for. But after driving the Highlander and realizing the options we prefer in a vehicle that we plan to keep for a long time, we zeroed in on the exact, perfect choice. Now it's in my garage...looking good. Big thanks to Morgan and since she is young, we wish her a world of good luck. So, if you'd like to enjoy your buying experience.....see Morgan Hitt at Bob Richards Nissan. More

No hassle car purchase This is the second car I have purchased at Bob Richards and this experience was even easier than the original. I appreciate that you do not have to ar This is the second car I have purchased at Bob Richards and this experience was even easier than the original. I appreciate that you do not have to argue back and forth endlessly and threaten to walk out. They very willingly work with the customer to offer the best deal. I never felt pressured. More

Efficient service Service advisor Crystal greeted me promptly when I arrived and gathered information quickly. When the 15K mileage service was completed in about one Service advisor Crystal greeted me promptly when I arrived and gathered information quickly. When the 15K mileage service was completed in about one hour, she also gathered and corrected contact information for my husband's and my cars. Crystal was helpful and efficient! More

Good service, pleasant people, a little long waiting A 10K service took 1 hr 30 min on a busy Friday morning. Next time I'll go in on a Tuesday or Wednesday afternoon. A 10K service took 1 hr 30 min on a busy Friday morning. Next time I'll go in on a Tuesday or Wednesday afternoon. More

Service Appointment This visit was a good experience. The service advisor went out of her way to assist me with the work being performed on my truck. This visit was a good experience. The service advisor went out of her way to assist me with the work being performed on my truck. More

Good service I called on the same day that I require the service and they were able to give me a time that was convenient for me. My wait time wasn't very long. An I called on the same day that I require the service and they were able to give me a time that was convenient for me. My wait time wasn't very long. And I'm quite satisfied with my experience. More

12 month check up As always a very pleasant experience. They always are extremely friendly and service your car in a very timely fashion. I wouldn’t go anywhere else t As always a very pleasant experience. They always are extremely friendly and service your car in a very timely fashion. I wouldn’t go anywhere else to buy a car. More

Service managers and mechs are tops My usual service writer at Bob Richards, Ms Desiree Grayson, has given me outstanding customer service. She is always polite, friendly and profession My usual service writer at Bob Richards, Ms Desiree Grayson, has given me outstanding customer service. She is always polite, friendly and professional. She listens carefully to me. She arranges quickly for me to look at parts that have broken whenever I ask to see them, and sets me up with a mechanic, if need be, to explain what he did. All the mechanics I have met through Ms Grayson have thoroughly and politely explained their work and shown me what failed or needed replacing. I have NEVER had that kind of service before in over 50 years of owning cars. During my last service call for an oil change, I meant to ask for the 3-oil-change package, but forgot. Ms Grayson had reviewed my record before I got there and asked if I wanted that package again. I did, and I bought it. On occasions when Ms Grayson is not there, the other service writers at Bob Richards have given me excellent service, too. I would never take my Avalon anywhere else. More

Both gentlemen were exemplary! In my opinion, Mr. Quinton Pulley and Mr. Byron Duvernay showed a high level of professionalism in their business dealings regarding the Toyota dealer In my opinion, Mr. Quinton Pulley and Mr. Byron Duvernay showed a high level of professionalism in their business dealings regarding the Toyota dealership. They were both knowledgeable, polite, patient, friendly and outgoing, and genuinely concerned about me as a customer. It was a pleasure dealing with these two individuals! More

Wonderful Services Desiree was wonderful to work with and you are lucky to have her. Its hard to find hard working and courtesy people like her. I also would like to add Desiree was wonderful to work with and you are lucky to have her. Its hard to find hard working and courtesy people like her. I also would like to add that I bought the car from another dealership and had it serviced there and it was an awful experience. More