Miracle Toyota of North Augusta

Excellent buying experience Customer service was excellent! The sales and finance staff were very pleasant and easy to work with. They made me feel as if they had my be interes Customer service was excellent! The sales and finance staff were very pleasant and easy to work with. They made me feel as if they had my be interest at heart by explaining how the decision I was making would impact me down the road. Great group of gentlemen! More

2016 Highlander We decided to come to this dealership because of the Costco partnership. We were very happy with the outcome! We decided to come to this dealership because of the Costco partnership. We were very happy with the outcome! More

"Exceptional Service from Bob Richards Toyota Sales Team" Will For the third time I have purchased a new Toyota from Bob Richards Toyota and without a doubt they have provided exceptional service with by p Will For the third time I have purchased a new Toyota from Bob Richards Toyota and without a doubt they have provided exceptional service with by professional people . Very pleasant and they outline all the details in purchasing a vehicle to the fullest. Thanks to Charlie Sellars (Sales Manager) and Rachel Long (Sales Woman) for all their hard work with getting me in my "New Tacoma Limited"! Willie C. Williams More

Excellent Service, Once Again I take my truck to Bob Richards because I know I can rely on them to give me excellent service, especially through Carl Reed (Service Advisor). I have I take my truck to Bob Richards because I know I can rely on them to give me excellent service, especially through Carl Reed (Service Advisor). I have known Carl for several years and know that I am in great hands when I see Carl there to great me in the drive through bay. Carl is pleasant, professional and insures that I am well taken care of. More

Recall work on truck, exhaust system Had truck exhaust/ catalytic converter worked on due to recall, dropped truck off and was called back by dealer that work was complete at time they st Had truck exhaust/ catalytic converter worked on due to recall, dropped truck off and was called back by dealer that work was complete at time they stated it would take. Very professional dealership and a pleasure to deal with. More

My purchasing experience. Rachel was the salesperson consultant that assist me in purchasing the new toyota. She listened to my needs and did not pressured me into anything. Sh Rachel was the salesperson consultant that assist me in purchasing the new toyota. She listened to my needs and did not pressured me into anything. She was cordial and nice and just a pleasure to have as a sales consultant. More

BUY IT FROM BOB!!!! Out of the 6 cars I have purchased in my life, my Experince with Bob Richards Toyota was the absolute BEST!!!! My sales person, Rachel Long was very u Out of the 6 cars I have purchased in my life, my Experince with Bob Richards Toyota was the absolute BEST!!!! My sales person, Rachel Long was very understanding, not pushy & gave me exactly what I went in asking for. If you are looking to purchase a new or used vehicle, ask for Rachel Long, she will hook you up!!!! More

Bait and Switch!! Visited this dealership one day, discussed a car and price. Salesman and his orientee stated price agreable. Returned on Monday to pay for vehicle. Wi Visited this dealership one day, discussed a car and price. Salesman and his orientee stated price agreable. Returned on Monday to pay for vehicle. With check in hand to purchase vehicle, dealer stated vehicle and price were no longer available because "some one did something they weren't suppose to do"! So third sales person takes over, presenting me with other more expensive options for a vehicle. Within 3 minutes of leaving the dealership, the salesman who "did something he wasn't suppose to do" calls me attempting to save the sale. Stating he was in the back getting my numbers to make sure there wasn't some mistake- he watched me write them down during my first visit! When the orientee phoned the next week to ask if "we were all good", I explained their tactis were dishonest, he replied with obviously scripted comments that were inaccurate. "I know you that car didn't have the sunroof you wanted", a sunroof was never discussed. I had never heard of the word "bait and switch" until this experience. While telling friends about my experience it was obvious this was a perfect example. More