Miracle Toyota of North Augusta

After it was clear that Bob Richards Toyota dealership couldn't get the car I wanted, they promised to refund my $500 credit card deposit within a few days. 2 weeks later as I was preparing for deploymen couldn't get the car I wanted, they promised to refund my $500 credit card deposit within a few days. 2 weeks later as I was preparing for deployment, I had to file a complaint with my bank as it still hadn't been refunded and no one from the dealership would talk to me or return my calls. The bank told me that Bob Richards refused to refund the money for 30 days. Very sleazy operation and I will never buy from them. I'm just glad I got out without more problems. In the meantime, they told me that Toyota has decided NOT to ship any more red cars to the southeast and will only ship as far as Texas from now on, so it's going to be virtually impossible to get any Toyota model in any of their red colors. Nice going Toyota. And I still don't have my deposit back! Way to take care of your military members! More

Our experience at Bob Richards Toyota was exceptional. The entire staff were hospitable and helpful. Once the deal was made, processing the paperwork was done quickly and professionally. The entire staff were hospitable and helpful. Once the deal was made, processing the paperwork was done quickly and professionally. More

We had a TREMENDOUS experience! Brian Stream was the best salesperson we've ever had. We would highly recommend seeing him for your car purchase! best salesperson we've ever had. We would highly recommend seeing him for your car purchase! More

My wife and I were visiting car dealers in the Aiken/Augusta area over the weekend (June 9th). We were looking specifically for deals on pre-owned Camry's and had been to several other car lots p Aiken/Augusta area over the weekend (June 9th). We were looking specifically for deals on pre-owned Camry's and had been to several other car lots previous to Bob Richards that day. I objective was to find the best overall deal, then make a decision. Once on the lot, the sales person immediately stated that he dealt with "buyers" not "customers". Then when I explained how many places I had been today looking for a deal, and that I had searched the internet, cars.com etc. he wanted to know "why haven't you already bought one of them"? Then he said "you aren't interested in buying a car" and walked off. I asked as he was walking away if he had anything in used Camry's with under 35,000 miles, he said "I don't know, go find it.." then walked away. I turned around and left the lot. Absolutely un-called for behavior from a salesman. I understand this does not reflect the dealer as a whole, but that particular guy lost a potential sale for them, and I will state that my wife finalized on a brand new Camry 2012 today, and even stepped up from looking at pre-owned, once we found a nice dealer, Dave Edwards Toyota in Spartanburg SC. Highly recommend them. More

I am not an easy customer to handle and worked for 3 weeks with both of the local Toyota dealerships. Mark Parrish was great and his Manager Mr. Bumpus made the expearience even better. I highly recomme weeks with both of the local Toyota dealerships. Mark Parrish was great and his Manager Mr. Bumpus made the expearience even better. I highly recommend this dealer. More

The friendliness of Wayne Bumpus was a joy to see. He was not pushy like some car salemen can be. His customer service was a joy to see. not pushy like some car salemen can be. His customer service was a joy to see. More

Wayne listened to my wife and I explain what we wanted in a vehicle for us and our children. He worked with us to determine the vehicle we needed without exceeding the amount we had planned to finance. He an a vehicle for us and our children. He worked with us to determine the vehicle we needed without exceeding the amount we had planned to finance. He answered our many questions in a professional and caring manner. He expressed care in making sure the whole family was happy with our purchase. It was a pleasure to deal with Wayne and I highly recommend him and the dealership to anyone looking to get the best value and the best vehicle for their family. More

I need to give just a little background. I was in need of an affordable vehicle to travel to and from SRS, especially during these gas-price times. MY husband though is a Ford-man and since his strokes ca of an affordable vehicle to travel to and from SRS, especially during these gas-price times. MY husband though is a Ford-man and since his strokes can be extremely difficult. A decision like this he needs to be part of. We were very, very luck that Gopi walked up to us (he may have thought differently after awhile), but he maintained his ever-pleasant demure and was more than accomodating to my husband. Gopi explained in detail everything about my Yaris (yes it is MY Yaris) even though my brother and best friend drive one and I have tried their respective cars. Gopi went ahead and gave us a test drive, work very hard to make us the best deal, and made sure that my car was in prestine shape when I picked it up. AS far as I am concerned I was ready to buy a Yaris, BUT Gopi sealed the deal for sure. Not only will I recommend Bob Richards dealership I will also recommend Gopi as the salesperson. Thank you! More

Visited Bob Richards Toyota's Service Department for an oil change this week in North Augusta. Nick Faulkner did a great job of getting me in and out! 40 Minutes Max!!! Cant wait til the new facility is oil change this week in North Augusta. Nick Faulkner did a great job of getting me in and out! 40 Minutes Max!!! Cant wait til the new facility is complete!! Oh the snacks in the service lounge were nice also!! Keep up the great job!!!!! Many thanks to the Bob Richards team!!! More

I have my car serviced at Bob Richards on a regular basis. Recently I have had to replace the water pump and then had to purchase new tires. David Stahl took care of both these trips to the dealership. basis. Recently I have had to replace the water pump and then had to purchase new tires. David Stahl took care of both these trips to the dealership. I was greeted with a smile and "What can I do for you today?" I was informed what the trouble was and made my decision as to what had to be done. This was taken care of in a timely manner as I waited and was treated very pleasantly by everyone who worked there. Mr. Stahl certainly made this a pleasant experience. More