Miracle Toyota of North Augusta

Visited Bob Richards Toyota's Service Department for an oil change this week in North Augusta. Nick Faulkner did a great job of getting me in and out! 40 Minutes Max!!! Cant wait til the new facility is oil change this week in North Augusta. Nick Faulkner did a great job of getting me in and out! 40 Minutes Max!!! Cant wait til the new facility is complete!! Oh the snacks in the service lounge were nice also!! Keep up the great job!!!!! Many thanks to the Bob Richards team!!! More

I have my car serviced at Bob Richards on a regular basis. Recently I have had to replace the water pump and then had to purchase new tires. David Stahl took care of both these trips to the dealership. basis. Recently I have had to replace the water pump and then had to purchase new tires. David Stahl took care of both these trips to the dealership. I was greeted with a smile and "What can I do for you today?" I was informed what the trouble was and made my decision as to what had to be done. This was taken care of in a timely manner as I waited and was treated very pleasantly by everyone who worked there. Mr. Stahl certainly made this a pleasant experience. More

The employees in the service department are by far the best in town! They are so friendly and helpful. They really take good care of my Avalon and I always know that they will be honest with me. I woul best in town! They are so friendly and helpful. They really take good care of my Avalon and I always know that they will be honest with me. I wouldn’t take my Avalon anywhere else! More

I have been really pleased with my service here. Not only has everything been taken care of in a timely manner, but the employees are very helpful and friendly. has everything been taken care of in a timely manner, but the employees are very helpful and friendly. More

My husband and I have purchased a new Camry and new 4Runner with in the past year from this dealer. Everyone there was so incredibly friendly and really looked out for what both of us wanted in a vehi 4Runner with in the past year from this dealer. Everyone there was so incredibly friendly and really looked out for what both of us wanted in a vehicle. They were able to get both payments down to the exact amount we were willing to pay without the hassle and aggrevation you typically see at car dealerships. I would recommend this dealership to everyone! We will definetly be back when we are in need of another vehicle! More

I was in a big hurry, did not call first just went to the I was in a big hurry, did not call first just went to the shop and explained I was in a hurry and did not have time to wait around. It was a emergenc I was in a big hurry, did not call first just went to the shop and explained I was in a hurry and did not have time to wait around. It was a emergency.They understood and took my car in right away. They aligned the front end and changed the oil and filter, and had me on my way. I will go back for more work when it is needed and I will recommend Bob Richards to my friends and family. More

I have been extremely pleased with the service I receive at Bob Richard's Toyota. I am treated with the utmost respect by all the employees there I have dealt with. I especially like how I'm not treated l at Bob Richard's Toyota. I am treated with the utmost respect by all the employees there I have dealt with. I especially like how I'm not treated like some "stupid woman" that doesn't know anything about cars. I am really amazed how clean my car is when I go to pick it up! Wow! I know that when I am taking my car there, it's not going to be an ordeal and that I am not going to be lied to and pay for things I don't need fixed. I highly recommend this dealership to anyone that needs service done to their car regardless of what make it is. More

My mistake in not asking price for 30,000 mile checkup - got socked with $428, incl. tx Afterwards found other dealer in area, Milton Ruben, charged about $270 vs. Richards $370 - my fault for not asking f got socked with $428, incl. tx Afterwards found other dealer in area, Milton Ruben, charged about $270 vs. Richards $370 - my fault for not asking first - they never gave estimate, either = just gave me something to sign. When car returned I only saw cashier and she of course had no idea why it was so expensive - they also had called me during service and said it needed two tires, which they could supply for $386 - I told them to forget it. They screwed up the clock, so it was running about 2 3/4 hr. fast - makes me wonder what else they screwed up or didn't do during service. I had problems with them in attempting to buy the car in the first place - it's a 2010 Sienna - so I ended up buying at Milton Ruben = went to Richards for this service because it's a lot closer to my house. I've already said I wouldn't go back to buy, now I won't go back for service, either. Transmitted all this to Toyota when they sent survey on experience but it probably will just get thrown out.Toyota makes some of best cars (this one is our 6th) but has some of the worst dealers. More

It took several round trips (40 miles each) to get the work finally done. Day one they couldn't do a thing-- no parts. Day 2 Saturday went to pick it up found out they didn't work on it at all that day I work finally done. Day one they couldn't do a thing-- no parts. Day 2 Saturday went to pick it up found out they didn't work on it at all that day I asked if it was not worked on because the parts weren't in they said no it was because there wasn't a Tacoma guy there that day.Come back Monday.When I asked if the parts had come in- they honestly did not know.Cost me a perfectly fine Saturday.Day 3 Check engine light came back on Day 4 check engine light came back on Day 5 check engine light came back on. each time it cost 90, or 600 more etc. It ended up costing me a fortune. Asked for a discount and even though they said I got a discount I ended up paying the same or a little bit more. Watch out for Phil. More

The last visit to Bob Richards was for scheduled maintenance. My wife took the car, a 2007 Toyota Corolla, in and was told she needed to put in a new water pump (they said it was leaking) to the tun maintenance. My wife took the car, a 2007 Toyota Corolla, in and was told she needed to put in a new water pump (they said it was leaking) to the tune of about $450. Just another example of a shady dealer trying to put something over on their customer. This car has never leaked, or ran hot in the two years I've had it. I bought two cars from these people in the last 3 years and I will never deal with them again. The 1st trip out was good, but the last vehicle I bought was from a slick talking salesman who screwed me. I have called these people several times, as well as emailed them asking to be taken off their mailing list as this dealership sickens me. Needless to say I keep getting their mailings. I you want to get screwed, deal with Bob Richards Toyota. You won't even get a kiss afterwards. :) More