Mission Mitsubishi
San Antonio, TX
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GREAT EXPERIENCE!! Quick replies to all messages and phone calls. Very Respectful! I drove over 300 miles to buy from this dealership. I know this is probably out the dealers control but, I would phone calls. Very Respectful! I drove over 300 miles to buy from this dealership. I know this is probably out the dealers control but, I would love to only have to sign one document(compared to 6) when purchasing. More
Joe was great! He helped me get the largest trade-in value for my gas guzzler and had a great car on the lot that matched exactly what I needed. value for my gas guzzler and had a great car on the lot that matched exactly what I needed. More
They listened to me and did as much as possible to get the payment to fit into my budget. they were super friendly and made the process very smooth. the payment to fit into my budget. they were super friendly and made the process very smooth. More
I was impressed with Louis, the sales professional who assisted me with the purchase of a new Endeavor. He and the folks at Mission helped me get the vehicle I wanted and to get the vehicle adapted with assisted me with the purchase of a new Endeavor. He and the folks at Mission helped me get the vehicle I wanted and to get the vehicle adapted with hand controls. They went to great lengths and I was extremely pleased with the vehicle and with the personal attention. More
Saw an excellent price for a new Endeavor on their website. Emailed an enquiry, received two reply Emails and two fone calls overnite. Rang the salesman, Joe Escamilla,about 11am, arranged an appoin website. Emailed an enquiry, received two reply Emails and two fone calls overnite. Rang the salesman, Joe Escamilla,about 11am, arranged an appointment for right after lunch. They were willing to meet the website price although the only light-colored Endeavor was not in the internet inventory. All was done by about 2:45 pm, and I could have had the car that afternoon, but I had to drive up to Boerne earlier than the make-ready could be completed, so I collected it the next morning. Everyone was friendly, and so far the vehicle is running splendidly. I was a little taken aback by the push for extended warranty/service package, as the car sale had been no pressure at all; I finally took it after negotiating the price downward. One disappointment was that there was no followup fone call, letter, or Email from the dealership to thank me and/or enquire as to my state on contentment. My last purchase was from a dealer for the late lamented Saturn, where followup was something of an art form; but other dealers have usually done at least one. More
I tried to get the lowest price.a new outlander,everything was going ok,I even got the price I wanted except the manager;he wanted me to go with their bank.hey,I am pre-approved,with my b outlander,everything was going ok,I even got the price I wanted except the manager;he wanted me to go with their bank.hey,I am pre-approved,with my bank.the manager called the deal off because I would not go with his bank.that is a shady practice. More
everyone at this dealership was very friendly and very helpful. stephanie cordero walked us through the approval process very quickly and easily. we had visited 2 other dealerships, and both were very dec helpful. stephanie cordero walked us through the approval process very quickly and easily. we had visited 2 other dealerships, and both were very deceptive on their prices and terms. at this dealership, they explained everything in detail, and made the process very easy. from the first phone call, it only took a total of 4 hours to drive off in our new car. the owner was also very helpful and friendly. i would recommend this dealership to everyone we know. More
Great experience! It just took too long. Need to speed up the process somehow so people are not waiting so long. Otherwise it was a great experience. Thank you! up the process somehow so people are not waiting so long. Otherwise it was a great experience. Thank you! More
Although, I really appreciate my new vehicle.... I was not too impressed with the lengthy process of the sale. Especially the number crunching period. Our salesman Mr. Glass had high energy and kept us not too impressed with the lengthy process of the sale. Especially the number crunching period. Our salesman Mr. Glass had high energy and kept us informed as best as he could before it came down to the numbers. I would have liked to have known more details about the finance companies before finalizing the deal. Also, there was not a good selection on other vehicle (used). It was sort of like we were limited in our choices. We kept hitting a brick wall when we tried a car and liked it but something would prevent us from getting it on the dealerships end. I am a firm believer that everything happens for a reason and either you learn from it or you don't. I left with a nice new car, a used SUV vehicle, and peace of mind. Overall, the experience was good but definitely a learned one. I pray the follow-up with Mission will keep me loyal to Mission, Mitsubishi in the years to come! More
I came in knowing what I wanted. I saw a particular Jeep listed on the Mission Chrysler Jeep Dodge website that I really liked and Joe was extremely helpful getting the car to the Mission Mitsubishi Dealers listed on the Mission Chrysler Jeep Dodge website that I really liked and Joe was extremely helpful getting the car to the Mission Mitsubishi Dealership. When I arrived, the Jeep was waiting out front for me and I was in and out of there in about an hour. The price at first wasn't what I expected. From my understanding, I was given a total amount, including tax, title and license but when we sat down to sign the paper work, the "total" price jumped up about a good amount and the reason being was because that original price I was quote before did not include everything... even though originally they said it did. After some negotiating, they brought the price down to where it was manageable for me and I left extremely satisfied. I absolutely love the car and had a overall great experience! More