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Mission Viejo INFINITI

Mission Viejo, CA

Overview
Reviews
4.7
707 Reviews
Call Dealership (855) 575-5700
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28471 Marguerite Parkway

Mission Viejo, CA

92692

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Showing 707 reviews

August 03, 2024

Jerry is a great service advisor. He honest, knowledgeable, and provides updates in a timely manner. The mechanics provide quality repairs and are highly qualified. Thanks for taking More

by RaidersQ60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
Report | Print
Aug 03, 2024 -

Mission Viejo INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
July 30, 2024

Great service department, always treated well and professionally. Maintenance and repairs are always completed perfect! More

by t.kiernan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti, Tom Kiernan
Report | Print
Aug 01, 2024 -

Mission Viejo INFINITI responded

Hi T.kiernan1, thank you for taking the time to leave a review for us at Mission Viejo INFINITI. We're happy we could meet your expectations!

Helpful
July 26, 2024

Extremely helpful with the leasing process as well as familiarization with the the car itself. Eric was very helpful as well. More

by HALRAPEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Cespedes
Report | Print
Jul 26, 2024 -

Mission Viejo INFINITI responded

We sincerely thank you for the positive review and look forward to seeing you again soon! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We sincerely thank you for the positive review and look forward to seeing you again soon!

Helpful
July 26, 2024

Service was very good, and I did not have to wait to long for them to complete it, will be back again for my next service, Thankcu More

by WEEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
Report | Print
Jul 31, 2024 -

Mission Viejo INFINITI responded

Hi Weeda, thank you for taking the time to leave a review for us at Mission Viejo INFINITI. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Mission Viejo INFINITI

Helpful
July 11, 2024

I have leased no less than 4 vehicles from this location and always had them serviced here too. Jerry is my service guy, always a straight shooter and gives excellent customer service. More

by DJLH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Swayne
Report | Print
Jul 11, 2024 -

Mission Viejo INFINITI responded

DJLH, we always strive to provide top quality service to our guests and are pleased to hear that you enjoyed your experience here If you have any further questions, please give us a call. We're always happy to help!

Helpful
July 08, 2024

Jerry provides fantastic customer service and is very knowledgeable. Service team made repairs in a timely manner. No issues More

by TW
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
Report | Print
Jul 08, 2024 -

Mission Viejo INFINITI responded

TW, we always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at If you have any further questions, please give us a call. We're always happy to help!

Helpful
July 08, 2024

They were very professional and got me into my SUV when I didn't think I would get anything thank you More

by hairbyebonypolk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arde, Ron Narodick, Miguel Iniguez, Patrick Yamada
Report | Print
Jul 08, 2024 -

Mission Viejo INFINITI responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Mission Viejo INFINITI! Alex Estay General Manager Alex@missionviejoinfiniti.com

Jul 08, 2024 -

Mission Viejo INFINITI responded

hairbyebonypolk, thank you for taking the time to leave a review for us at Mission Viejo INFINITI. We're happy we could meet your expectations! Thank you again for leaving us this response have a fantastic day!

Helpful
July 05, 2024

Service was great. Sent pictures of any issue. It was made clear what service needed to be done right away and what could wait. More

by creed535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Moore
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Jul 05, 2024 -

Mission Viejo INFINITI responded

Creed535, we always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at If you have any further questions, please give us a call. We're always happy to help!

Helpful
July 02, 2024

Tom was wonderful, he outlined by car maintenance schedule for me and ensured my car was finished in a timely manor. More

by ATLYNCH81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
Report | Print
Jul 02, 2024 -

Mission Viejo INFINITI responded

ATLYNCH81, we're happy to hear you had such a positive experience with our team we strive for 100% satisfaction, and it is great to see you had such a positive experience. We hope to see you back soon! We always strive to provide top quality service to every guest and are plea sed to hear that you enjoyed your experience here at Mission Viejo INFINITI!

Helpful
July 01, 2024

Was a good place and good ppl and will recommend it to other person that's looking for a vehicle More

by CEJAJOSE744
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales
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Jul 01, 2024 -

Mission Viejo INFINITI responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mission Viejo INFINITI. We look forward to having you as one of our valued customers for many more years to come! Alex Estay General Manager Alex@missionviejoinfiniti.com

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