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Mission Viejo INFINITI
Mission Viejo, CA
720 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 720 reviews
June 03, 2022
Jerry is exceptionally helpful and kind. He explains what needs to be done in layman’s terms for which I am very grateful. He explains what needs to be done in layman’s terms for which I am very grateful. More
by KLM318
Verified Customer
June 03, 2022
I came to this location for service after a negative experience at another Infiniti dealership. Jerry responded to my needs with professionalism and understanding. He's won a new customer! experience at another Infiniti dealership. Jerry responded to my needs with professionalism and understanding. He's won a new customer! More
by BILLBLACKWELL
Employees Worked With
May 30, 2022
The service consultant that helped me was very detailed on what was needed and very honest on what was needed and very honest More
by MRS.CERDA08
Employees Worked With
May 29, 2022
Friendly, prompt service every time. Great deal on our QX50 too. We recommend this dealer to anyone. Great deal on our QX50 too. We recommend this dealer to anyone. More
by WSU1985
Employees Worked With
Other Employees :
Misael Iniguez, Erick Carrillo
May 28, 2022
IMV ended up getting my belt noise issue covered under the factory warranty since it was just outside the time expiration. I am happy with the level of service they provided me on this experience. Thanks the factory warranty since it was just outside the time expiration. I am happy with the level of service they provided me on this experience. Thanks for taking care of a long time repeat customer! More
by RYAN
Employees Worked With
May 26, 2022
Clean and efficient. I get oil changes as a wait person and they always provide a timely service and a clean car. I get oil changes as a wait person and they always provide a timely service and a clean car. More
by KLEACH0
Employees Worked With
Other Employees :
The Cashier ( i dont know her name but she is really nice)
May 25, 2022
They are knowledgeable and helpful with what is required with a loaner vehicle for convenience. with a loaner vehicle for convenience. More
by KRIS28
May 25, 2022
The best service in OC! The only infinity dealership I will ever take my qx60 The only infinity dealership I will ever take my qx60 More
by BAMEERI
Employees Worked With
May 24, 2022
I take my Infiniti to the Infiniti dealer for all maintenance service. I request the same service department representative each time, Tom Kiernan, so that a relationship can be established and alwa maintenance service. I request the same service department representative each time, Tom Kiernan, so that a relationship can be established and always get great service. I trust the dealership and the service department. And to top it off, I always get my car returned cleaner than it was when I brought it in for service. More
by BECKYB18
Employees Worked With
