Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mission Viejo INFINITI
Mission Viejo, CA
720 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 720 reviews
May 23, 2022
Tom Kiernan is the very best service manager that my husband and have dealt with since we first met him in 2004. His consistency and professionalism are unparalleled . His eye is on the prize …. The cus husband and have dealt with since we first met him in 2004. His consistency and professionalism are unparalleled . His eye is on the prize …. The customer ! More
by JKGARDENGIRL
Verified CustomerEmployees Worked With
May 23, 2022
All my interactions with them have been excellent. I have been responsive. Service cost have been within reasonable limits. I have been responsive. Service cost have been within reasonable limits. More
by MARKGSTEIN
May 21, 2022
Great! Everyone is always so helpful. I work with Erick and Tom, they both do a great job and have excellent customer service. Everyone is always so helpful. I work with Erick and Tom, they both do a great job and have excellent customer service. More
by MOSHADY
May 20, 2022
I am always helped out immediately when I arrive, and by such friendly and excited people such friendly and excited people More
by MEGAN HUBBARD
Employees Worked With
May 19, 2022
Grate JOB A ~ Your Rating for this Service CenterWould you recommend this service center AGAIN. you recommend this service center AGAIN. More
by WILDSTYLE0
Employees Worked With
May 15, 2022
This dealership refused to honor the lease buy-out option. I leased a 2019 QX60 in 2019. The excuse given was that the computer systems were down. option. I leased a 2019 QX60 in 2019. The excuse given was that the computer systems were down. More
by JOE M
Employees Worked With
Other Employees :
Dave Swayne, Misael Iniguez, Ron Narodick, Shelton Webb
May 02, 2022
Tom is personable and considerate to respond to any circumstances that vary visit to visit. circumstances that vary visit to visit. More
by JWN1118
Employees Worked With
May 02, 2022
They are very good at dealing with any service issue no matter the size or complexity. matter the size or complexity. More
by JON.HOWELL
