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Mission Viejo INFINITI
Mission Viejo, CA
720 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 720 reviews
Verified Customer
March 20, 2022
As always the service was excellent. Not only did the repair work correct the problems but the work was done quickly. Tom Kiernan was very thorough in explaining to me what needed to be Not only did the repair work correct the problems but the work was done quickly. Tom Kiernan was very thorough in explaining to me what needed to be done and how the car symptoms I was experiencing were due to each of the items needing repair. Tom Kiernan's mechanical knowledge is outstanding and the service technicians have always done an excellent job. I have my car serviced at Infiniti of Mission Viejo instead of an Infiniti dealership 10 miles closer to my house because I trust and value the personal service and mechanical service that I receive at Infiniti of Mission Viejo. More
by YLInfiniti
Employees Worked With
March 19, 2022
They are courteous, efficient, and honest (no unnecessary upselling), especially Tom. The service department does excellent work. upselling), especially Tom. The service department does excellent work. More
by ZFRANKLINS
Employees Worked With
March 19, 2022
Great customer service sales people very helpful answering all my questions an made me feel they known me forever answering all my questions an made me feel they known me forever More
by RAULG5150
March 18, 2022
I came back to Infiniti of Mission Viejo on concerns of a recent service I had done . The from the service agent to all of the staff were courteous and were vigilant on my concerns of the prior service. I be recent service I had done . The from the service agent to all of the staff were courteous and were vigilant on my concerns of the prior service. I believe the problem was fixed . More
by rongstadmark
Employees Worked With
March 18, 2022
Staff was awesome! Very helpful! Will be coming back for future purchases! Happy with my purchase! Very helpful! Will be coming back for future purchases! Happy with my purchase! More
by CARLA
March 17, 2022
Always efficient and friendly! Took care of all my needs. Jerry does a great job. Took care of all my needs. Jerry does a great job. More
by LEEN2MFR
Employees Worked With
