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Mission Viejo INFINITI
Mission Viejo, CA
720 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 720 reviews
February 28, 2022
Best Infiniti service! Friendly, informative, great customer service. The only place I take my car. Friendly, informative, great customer service. The only place I take my car. More
by DAVISSUZ16
Verified Customer
February 28, 2022
I do like this location. .. But I originally started going here because of Service Rep Tom Kiernan. I originally knew him from the Tustin location. I drive 20 miles one way, .. But I originally started going here because of Service Rep Tom Kiernan. I originally knew him from the Tustin location. I drive 20 miles one way, just to get an appointment with Tom. He is very thorough, extremely knowledgeable about these cars, honest about what my car really needs, and just very helpful. The location is always clean, and the other employees are nice and helpful as well. I highly recommend this location. More
by RSIMMONS
Employees Worked With
February 27, 2022
Tom is always on top of keeping my car at top performance. I can always rely on him. Always returns.my calls right away. Very Professional! performance. I can always rely on him. Always returns.my calls right away. Very Professional! More
by CULPCREW
Employees Worked With
February 27, 2022
Fast and friendly service at a fair price. Tom was friendly and easy to work with. Tom was friendly and easy to work with. More
by JSHEEHY
Employees Worked With
February 27, 2022
George was fantastic & informative while my car was being serviced yesterday. He called regarding additional service needed to keep my vehicle running smoothly serviced yesterday. He called regarding additional service needed to keep my vehicle running smoothly More
by NAEDENISE
Employees Worked With
George
February 27, 2022
Service with Jerry is outstanding as always. Long time customer at Infiniti Mission Viejo has a lot to do with the service Long time customer at Infiniti Mission Viejo has a lot to do with the service More
by GHARTMA0
Employees Worked With
February 25, 2022
MV Infiniti is the best. I have bought 4 cars from there the last 12 years and the service has been exceptional and quick. I strongly recommend their cars and service. I have bought 4 cars from there the last 12 years and the service has been exceptional and quick. I strongly recommend their cars and service. More
by BARRY.MULKAY
Employees Worked With
February 24, 2022
Tom Kiernan is the most important Infiniti Service Advisor in SoCal. After more than 10 years of experiencing different dealers, and for many different reasons, Mission Viejo Infiniti is the best in t Advisor in SoCal. After more than 10 years of experiencing different dealers, and for many different reasons, Mission Viejo Infiniti is the best in the region. I live in LA, and I will travel for major service work from now on, period, especially when it comes to servicing my G37 convertible, as Thomas Jones is a rare expert technician with hardtop convertibles! Great dealership! And all hail the great cashier, Theresa Camilleri! More
by LOTUS13
February 24, 2022
Jerry is the best service advisor. I am always delighted by his attention to the details to make my visit a good one. Thanks! Ric I am always delighted by his attention to the details to make my visit a good one. Thanks! Ric More
by FRANZIFAM
Employees Worked With
February 24, 2022
Is a great place to shop for a new car great customer service great people I will recommend them service great people I will recommend them More
by RONIKABOLTON888
Employees Worked With
