Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mission Viejo INFINITI
Mission Viejo, CA
720 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 720 reviews
February 24, 2022
Tom Kiernan is the most important Infiniti Service Advisor in SoCal. After more than 10 years of experiencing different dealers, and for many different reasons, Mission Viejo Infiniti is the best in t Advisor in SoCal. After more than 10 years of experiencing different dealers, and for many different reasons, Mission Viejo Infiniti is the best in the region. I live in LA, and I will travel for major service work from now on, period, especially when it comes to servicing my G37 convertible, as Thomas Jones is a rare expert technician with hardtop convertibles! Great dealership! And all hail the great cashier, Theresa Camilleri! More
by LOTUS13
Verified Customer
February 23, 2022
While items promised when I purchased my vehicle at Infiniti of MV; the service is awesome thus I am thrilled to have a strong relationship with Erik. I look forward to each visit and complementary car Infiniti of MV; the service is awesome thus I am thrilled to have a strong relationship with Erik. I look forward to each visit and complementary car wash! More
by NUJA949
Employees Worked With
Erick Carrillo
February 22, 2022
I love Tom! Always great customer service and great tips for my car maintenance. Also love checking out. The lady at the cashier's desk is awesome! Always great customer service and great tips for my car maintenance. Also love checking out. The lady at the cashier's desk is awesome! More
by JENBETARM
Employees Worked With
February 22, 2022
Tom Kiernan is the best! Always have great customer service. I have continued to buy Infinitis because of Tom and the Mission Viejo Service department. Always have great customer service. I have continued to buy Infinitis because of Tom and the Mission Viejo Service department. More
by JENNIFERM3
Employees Worked With
February 20, 2022
Drove to Infiniti Mission Viejo without an appointment. They took our vehicle in without a problem. Told me the service would take about an an hour and a half to complete. It was finished right on time. Ne They took our vehicle in without a problem. Told me the service would take about an an hour and a half to complete. It was finished right on time. Never had a bad experience here. More
by BSMERKER
February 19, 2022
minimal negotiations. they took time to show me all the new features. paperwork was efficient and easy to do they took time to show me all the new features. paperwork was efficient and easy to do More
by jdscal
Employees Worked With
Other Employees :
david and patrick, Misael Iniguez, Erick Carrillo
February 19, 2022
-Great customer service. -Pay attention to the customers' needs. -Customer satisfaction is thier number one priority -Pay attention to the customers' needs. -Customer satisfaction is thier number one priority More
by vahdati_m
Employees Worked With
Other Employees :
Misael Iniguez, Ron Narodick, Erick Carrillo
