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Mission Viejo INFINITI
Mission Viejo, CA
720 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 720 reviews
February 18, 2022
I called in yesterday inquiring about replacing 4 of my tires & an alignment. Gerry was my service advisor & he was extremely helpful! I had asked if I provide the tires, would they be able to install them tires & an alignment. Gerry was my service advisor & he was extremely helpful! I had asked if I provide the tires, would they be able to install them for me and his response, to my surprise, was yes! I needed to get this done ASAP & Gerry was very accommodating in getting me in same day. Upon arrival I was under the impression they were out of loan cars but he was able to provide me with one too! The loan car representative was very personable & kind as well. I was informed that by dropping off same day, my vehicle would not be completed until the next. A few hours later, I received a call from Gerry that it was complete!! It was overall an amazing experience. Gerry was attentive to my needs & even when I had asked to keep one of my tires, the techs wrapped it & placed it in my trunk. My vehicle is my baby & to know they handled it with care is relieving. Thanks again Gerry & team! More
by ISABELLE
Verified CustomerEmployees Worked With
Other Employees :
Loan car representative, (I’m not sure what his name was as I forgot)
February 17, 2022
Every time I have my car serviced at the infinity dealership I am so impressed at how I’m treated. They bend over backwards to make everything the best they can. The car wash is just the cherry on to dealership I am so impressed at how I’m treated. They bend over backwards to make everything the best they can. The car wash is just the cherry on top. Thank you for all you do!! More
by SOUTHERP
February 17, 2022
Great dealership and location. Professional and courteous staff that knows the product and your needs. Miguel Iniguez really helped out as soon as I walked in. Professional and courteous staff that knows the product and your needs. Miguel Iniguez really helped out as soon as I walked in. More
by galcaraz213
Employees Worked With
February 16, 2022
Miguel is a professional with realistic views. No pressure no gimmicks no games. Straight forward and honest. No pressure no gimmicks no games. Straight forward and honest. More
by ChicagoKid
February 15, 2022
Amazing service ! Professional and elevated to another level of car buying ! Professional and with a great sense of urgency Professional and elevated to another level of car buying ! Professional and with a great sense of urgency More
by MARK.INIGUEZ.78
February 14, 2022
Gerry is the best service rep I have ever worked with. He continues to provide the best customer service every time i go there He continues to provide the best customer service every time i go there More
by sunnysuravarapu
Employees Worked With
February 13, 2022
Infinite of Mission Viejo, and especially Patrick Yamada are the very best! We have buying and leasing vehicles from them for over 14+ years. Absolutely the best. are the very best! We have buying and leasing vehicles from them for over 14+ years. Absolutely the best. More
by KENNETH.HAMADA
Employees Worked With
February 12, 2022
Fair & honest. Tom in the service department, delivered on everything he promised. Would recommended to everyone on everything he promised. Would recommended to everyone More
by DANMARQUES
Employees Worked With
February 12, 2022
This dealer was great. I had a great experience with them. They definitely made me feel much more important than I actually am.. them. They definitely made me feel much more important than I actually am.. More
by JOSHUALEEPALMER
Employees Worked With
Other Employees :
Dave Swayne, Erick Carrillo
