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Mission Viejo INFINITI
Mission Viejo, CA
720 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Verified Customer
February 03, 2022
Exelent customer serviceSatisfacción Gracias Thank you Exelent customer service Satisfacción Gracias Thank you Good job Happy with your service Good job Jerry Exelent customer service Satisfacción Gracias Thank you Good job Happy with your service Good job Jerry More
by JOSEL53
Employees Worked With
February 03, 2022
Each time I bring my G37X to the Mission Viejo dealership for service, I am rewarded with consistency of professional and competent service in a very comfy environment. Tom Kiernan is the ultimate service m for service, I am rewarded with consistency of professional and competent service in a very comfy environment. Tom Kiernan is the ultimate service manager as well. More
by MILLROSE13
Employees Worked With
January 31, 2022
Service was great. Attention to what I needed was met. Price for oil change was fair. Price for oil change was fair. More
by CHERIPAWLOWSKI
Employees Worked With
January 31, 2022
We have bought or leased Infinitis for the last 15 to 20 years. We just keep coming back to your dealership. years. We just keep coming back to your dealership. More
by CALIFDAISY2002
January 29, 2022
The dealership service experience was not the best. When I returned the loaner car after 2-weeks of waiting for the part to arrive, the attendant retrieving th car was rude and gave me attitude for no reaso I returned the loaner car after 2-weeks of waiting for the part to arrive, the attendant retrieving th car was rude and gave me attitude for no reason! Basic customer service skills should be impressed upon all levels of the staff, perhaps train the staff? More
by NAVEEDGORAYA33
Employees Worked With
January 29, 2022
Great clean dealership , Service consultant Jerry is the best .. Waiting room is very comfortable but I missed the popcorn best .. Waiting room is very comfortable but I missed the popcorn More
by Andy
January 28, 2022
Terrific service rep, (Tom Kieran) kept me fully informed throughout the process. Offered advice concerning additional items needing future service. When mechanic neglected to fully secure a panel the rep throughout the process. Offered advice concerning additional items needing future service. When mechanic neglected to fully secure a panel the rep took care of it himself. Excellent experience More
by RABBOTT4653
Employees Worked With
January 28, 2022
It is the best Dealership that I have ever worked with including creating outstanding cars including creating outstanding cars More
by TIMADELMAN
Employees Worked With
