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Mission Viejo INFINITI

Mission Viejo, CA

4.7
720 Reviews
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28471 Marguerite Pkwy

Mission Viejo, CA

92692

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Showing 720 reviews

January 28, 2022

Car would not start after routine service, but service writer know of problem and promptly changed battery in fob to allow digital connection between fob and car. More

by LSCADDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Carrillo, Michael Kelly, Memo Pineda
January 27, 2022

Jerry is great and has been my service advisor for 12 years that’s why I keep coming back More

by jwisdom63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2022

Erick has helped me in the past and always does a great job. I appreciate his efforts. More

by STEVE@GEORGESANDMOORE.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
January 27, 2022

The waiting room is very clean, Erick is very professional and the cashier is very nice! Thank you! More

by Owen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
January 27, 2022

Patrick was amazing in assisting with the lease buyout process. He was very well organized and extremely professional More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Yamada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick
January 27, 2022

Had to have 2 visits - during first service windshield washer solution bottle apparently cracked - noticed after leaving - had to return for replacement - learning moment for the individual mechanic - was More

by BRUCE.BLAKLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2022

We drive a 2 hour commute to come to get service at Infiniti of Mission Viejo. Tom has been our service advisor for years and he has always been informative and extremely courteous. More

by THERON LEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2022

Erick is an excellent asset, he is very focused on his job and I'm very satisfied with his service 👍 More

by ISI.BEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
January 25, 2022

Eric better be on top I trained him for years he reminds me a lot of me when I started out many years ago 1982 to be exact Great job Eric keep up the good work More

by 1RVRRNR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom kiernan, jerry paglisssotti, George castro, Erick Carrillo
January 25, 2022

Tom was thorough and detailed in his explanations, clearly outlining the critical items to complete first. He's always very friendly & nice to work with. More

by Lisa Zawistoski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa
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