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Mission Viejo INFINITI

Mission Viejo, CA

Overview
Employees
Reviews
4.8
720 Reviews
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28471 Marguerite Pkwy

Mission Viejo, CA

92692

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Showing 720 reviews

July 08, 2024

Jerry provides fantastic customer service and is very knowledgeable. Service team made repairs in a timely manner. No issues More

by TW
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Mission Viejo INFINITI responded

TW, we always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at If you have any further questions, please give us a call. We're always happy to help!

July 05, 2024

Service was great. Sent pictures of any issue. It was made clear what service needed to be done right away and what could wait. More

by creed535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Moore
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Jul 05, 2024 -

Mission Viejo INFINITI responded

Creed535, we always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at If you have any further questions, please give us a call. We're always happy to help!

July 02, 2024

Tom was wonderful, he outlined by car maintenance schedule for me and ensured my car was finished in a timely manor. More

by ATLYNCH81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Mission Viejo INFINITI responded

ATLYNCH81, we're happy to hear you had such a positive experience with our team we strive for 100% satisfaction, and it is great to see you had such a positive experience. We hope to see you back soon! We always strive to provide top quality service to every guest and are plea sed to hear that you enjoyed your experience here at Mission Viejo INFINITI!

July 01, 2024

Customer service was prompt and courteous! Any problems I had were addressed and resolved. Thank you I will return in the future. More

by Glade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Moore
Print
Jul 02, 2024 -

Mission Viejo INFINITI responded

Glade,, we're happy to hear you had such a positive experience with our team we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mission Viejo INFINITI. We hope to see you back soon! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Mission Viejo INFINITI! Read Less

July 01, 2024

Was a good place and good ppl and will recommend it to other person that's looking for a vehicle More

by CEJAJOSE744
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales
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Jul 01, 2024 -

Mission Viejo INFINITI responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mission Viejo INFINITI. We look forward to having you as one of our valued customers for many more years to come! Alex Estay General Manager Alex@missionviejoinfiniti.com

June 27, 2024

All the Customer Service agents are friendly and helpful. They understand I'm on a budget and answer all of my questions while providing knowledgable and trusting advice. In the words of the kids these days More

by Carol Singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jusin Moore
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Jun 27, 2024 -

Mission Viejo INFINITI responded

Carol, we're happy to hear you had such a positive experience with our team we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mission Viejo INFINITI. We hope to see you back soon! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Mission Viejo INFINITI!

June 26, 2024

We had a pleasant experience working with the sales team at MV Infiniti. I would recommend them to anyone considering buying or selling a vehicle. More

by MARCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Iniguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Yamada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Narodick
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Jun 26, 2024 -

Mission Viejo INFINITI responded

Marco, thank you for taking the time to leave a review for us at Mission Viejo INFINITI. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 19, 2024

Jose was very helpful and broke it down completely to understand all the numbers. Very excellent customer service. More

by lopezjesse268
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rios
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Jul 31, 2024 -

Mission Viejo INFINITI responded

Hi Jlopez4, thank you for taking the time to leave a review for us at Mission Viejo INFINITI. We're happy we could meet your expectations! Jlopez4, we're so glad that we were able to go above and beyond your expectations!

May 07, 2024

Sean was very forward sweet & accommodating and great at his job.. whole experience was pleasant & relatively fast. More

by Kel590304
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Iniguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Yamada
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Narodick
Print
Jul 31, 2024 -

Mission Viejo INFINITI responded

Hello Kel590304, thank you; we appreciate your feedback! Hello Kel590304, we appreciate you taking the time to leave us this feedback.

April 30, 2024

Jose and the team were great to deal with. We appreciated the non-pressure environment. More

by Jen
Recommend Dealer
Yes
Employees Worked With
Jose Rios
Print
Jul 31, 2024 -

Mission Viejo INFINITI responded

Hi Jen, thank you so much for your positive comments about Mission Viejo INFINITI! We hope to be of service to you again in the future. Best wishes, Mission Viejo INFINITI

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