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Mission Viejo INFINITI
Mission Viejo, CA
720 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 720 reviews
January 20, 2022
My car said thank you it felt so good 🤗 Erick was was very clear and very nice. Every one was helpful.waiting Area clean and neat. Very efficient very clear and very nice. Every one was helpful.waiting Area clean and neat. Very efficient More
by LORRAINEALLEY33
Verified CustomerEmployees Worked With
Erick Carrillo
January 20, 2022
Great experience with my service request. Ended up being under warranty, thanks to my advisor for catching it under warranty, thanks to my advisor for catching it More
by STEVEFOFUN
Employees Worked With
January 19, 2022
Thorough job, knowledgeable personnel and speedy service. Good overall experience with Jerry in servicing our Q50 Red Sport. Good overall experience with Jerry in servicing our Q50 Red Sport. More
by MWKING62
Employees Worked With
January 18, 2022
I've visited other Infiniti dealerships and this one is always the friendliest, most responsible crew of employees. always the friendliest, most responsible crew of employees. More
by JOSHP23
January 17, 2022
Rapid and friendly service blah blah blah. Don't need so many words; just good woark. many words; just good woark. More
by DOCGRAY
Employees Worked With
January 16, 2022
I use the dealership exclusively for general maintenance and service. Whenever possible, if it is something other than regular maintenance or services I check with my service rep Jerry Pagliassotti to se i and service. Whenever possible, if it is something other than regular maintenance or services I check with my service rep Jerry Pagliassotti to se if Infiniti of MV can handle it. If they can my car goes into Infiniti of Mission Viejo and my service rep as noted takes care of it. The service is always explained before conducted, after the service the service and the results have always been explained in detail. I have complete trust in my service rep and have a good rapport with him. Trust, support, honesty, efficiency and effective is the way in which I describe him and the service relations with respect to my G-35 Coupe. Beyond an emergency where it is not feasible to get my car to him, I will always go to Jerry first and if it is something that can't be handled by the dealership, I can count on him for a valid reference More
by FDBIZ
Employees Worked With
January 16, 2022
Was in for a routine oil change but they did the usual safety check on break and tire wear and noted . Appreciated that they had actual pictures of the potential issues to confirm their observations. B safety check on break and tire wear and noted . Appreciated that they had actual pictures of the potential issues to confirm their observations. Been coming here for 10+ years and always outstanding. More
by MELISSAEUBANKS0
Employees Worked With
Guillermo Pineda
January 16, 2022
I am very pleased by my experience with this dealership. They made buying a car very easy and treated me professionally. They made buying a car very easy and treated me professionally. More
by JOSHUALEEPALMER
January 15, 2022
They always give amazing service. They helped fix an issue and did an oil change. issue and did an oil change. More
by RYERWOODHOUSE
