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Mission Viejo INFINITI
Mission Viejo, CA
720 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 720 reviews
January 14, 2022
The entire process was seamless.Will continue to have The entire process was seamless. Will continue to have our cars serviced at your dealership. Thanks. The entire process was seamless. Will continue to have our cars serviced at your dealership. Thanks. More
by JRAY16
Verified CustomerEmployees Worked With
Memo Pineda
January 14, 2022
Excellent customer service and communication. Everything got taken care of with no hesitation. The team and Memo made sure all was done, including putting on the new plates I received. Loved the loaner vehi got taken care of with no hesitation. The team and Memo made sure all was done, including putting on the new plates I received. Loved the loaner vehicle. Jerry made sure I had a loaner and the rep that assisted me with the loaner vehicle had excellent customer service as well. Keep up the great work. More
by ENEHUECASTRO
January 13, 2022
Easy process as it is even time thanks to every one involved at the faculity involved at the faculity More
by SALVEY0
Employees Worked With
January 13, 2022
Jerry consistently provides superior customer service. He triaged what needed to be done now and what could wait, and the repairs were done in one day. He arranged for a rental as well. triaged what needed to be done now and what could wait, and the repairs were done in one day. He arranged for a rental as well. More
by RDATO
Employees Worked With
January 13, 2022
As always on time, polite and informative as to what is being done and needs to be done in future. being done and needs to be done in future. More
by WALKINGBARBARA
Employees Worked With
January 13, 2022
Service at infiniti of mission viejo has always been a great experience, I will continue to bring my infiniti vehicles to mission viejo for service. great experience, I will continue to bring my infiniti vehicles to mission viejo for service. More
by JUSTINVERGASON
Employees Worked With
January 12, 2022
Tom is my advisor for many years. I actually followed him to this dealership. He is so nice and pleasant and knows my car very well! I trust him when I drop off my QX56 to this dealership as I know it will to this dealership. He is so nice and pleasant and knows my car very well! I trust him when I drop off my QX56 to this dealership as I know it will get taken care of. Thank you Tom! More
by ELIS
Employees Worked With
January 11, 2022
After dealing with another Infiniti dealership in Tustin California and finding out they do not return phone calls I decided to call Infiniti of Mission Viejo. I met with Elias who is very efficient and go California and finding out they do not return phone calls I decided to call Infiniti of Mission Viejo. I met with Elias who is very efficient and got the information I needed to purchase my current lease. I also met with the finance gentleman Patrick to made this transaction very simple. I will definitely be going back to this dealership for my future leases and purchases. More
by AJMRP
Employees Worked With
