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Mission Viejo INFINITI

Mission Viejo, CA

4.7
720 Reviews
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28471 Marguerite Pkwy

Mission Viejo, CA

92692

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Showing 720 reviews

December 19, 2021

Oil change just got from vacation and oil all over my driveway tell me why ?lazy work you will be hearing from me on Monday More

by DICORPO007
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jerry Pagliassotti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kiernan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Carrillo, Michael Kelly, Memo Pineda
December 19, 2021

Jerry in the service Department is great to work with. So helpful, honest and trustworthy. More

by BERXEDWARDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2021

Service was great however the car wash was poorly completed leaving dirt on the bumper and water spots everywhere. Windows still have a film on them and marks where a wiper had been used days earlier More

by KLEACH0
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

We have been associated with this dealership for 20 years, leasing &/or buyer our last 10 inifinti’s here. We are/we’re always treated as a VIP. Service department is top notch. We hope to buy our next More

by CINDYMACHOWSKI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
December 17, 2021

Everyone was very accommodating and easy to work with. If you are looking for a great car & experience, this is the dealership! More

by KEVIN@KEVINPERKINS.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle & Marcus
December 15, 2021

I like that I can make an appointment to have my car serviced which minimizes the time sitting around waiting for my car to be finished. The waiting room is a comfortable and pleasant place to sit. And More

by LINDAEHERRINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2021

Ron was very easy to work with. He is professional and very helpful. He kept me updated with everything concerning my deal. I actually found everyone I dealt with very accommodating and easy to work w More

by rehsad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric in service, Ron Narodick
December 14, 2021

Excellent service especially Erick. Communication was amazing throughout and The repairs were completed expeditiously. Thank you! More

by BRADROBINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
December 13, 2021

Great customer service and short wait times while my car was being serviced. Pricing was very trainable too! More

by SNISHIOKA629
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
December 13, 2021

Excellent service. Honest, courteous, customer focused, friendly. Car is ready when promised. Comprehensive analysis of car. More

by MARIA.HALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
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