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Mission Viejo Kia
Mission Viejo, CA
3,058 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,058 reviews
June 03, 2019
Fantastic Service by Alex West Alex West is one of the best when it comes to service in the Auto Industry. His attention to detail and taking care of the customer needs is first cla Alex West is one of the best when it comes to service in the Auto Industry. His attention to detail and taking care of the customer needs is first class. If you ever visit Acura in Mission Viejo ask for Alex West as he will take care of your car needs from A-Z. More
by Rajiv Paul
Employees Worked With
Alex West
May 31, 2019
Informative and nopressure. Honest, extremely helpful, no pressure and they make sure that you understand the features of the vehicle before you purchase. They dealer replaced 2 Honest, extremely helpful, no pressure and they make sure that you understand the features of the vehicle before you purchase. They dealer replaced 2 tires with new ones and delivered the fro m their location in Mission Viejo, CA to my home in Nothridge, CA, set up our mobile phones and followed up with a phone call the next day to make sure that everything was okay. Now that's customer service! More
by Jbash
Employees Worked With
Ghazaleh Behzadfar, Troy Kerth
May 31, 2019
Very professional dealership and salesman team Went to look at used Lexus that was on the lot a few weeks ago and was helped by Paul. They did work with me a bit on the price which was fair and had Went to look at used Lexus that was on the lot a few weeks ago and was helped by Paul. They did work with me a bit on the price which was fair and had a great follow up process. More
by Agillen
Employees Worked With
Paul Knezevic
May 30, 2019
Great Customer Experience Exceptional customer service. Louay was great help, came in and guided us in a fast and helpful manner. I would recommend this dealer especially Louay Exceptional customer service. Louay was great help, came in and guided us in a fast and helpful manner. I would recommend this dealer especially Louay if you’re in the market for a new car. More
by Scastro07
Employees Worked With
Louay Awad
May 30, 2019
Excellent customer service by all. Paul , Louay , customer service manager and the finance gal were all extremely professional and friendly top level customer service. Tried to expedit Paul , Louay , customer service manager and the finance gal were all extremely professional and friendly top level customer service. Tried to expedite the process and waited to explain all features. More
by mohens1
Employees Worked With
Finance girl was very efficient and friendly , Louay Awad, Paul Knezevic
May 29, 2019
Acura MDX purchase We had a great experience buying our 2019 Acura MDX with Salesman James Papas. The trade in value was fair and we got a great deal on our MDX. We had a great experience buying our 2019 Acura MDX with Salesman James Papas. The trade in value was fair and we got a great deal on our MDX. More
by BRAD
Employees Worked With
James Papas
May 29, 2019
Fast and Efficient I knew what I wanted and they understood. They worked with me and got me into the car I wanted in an efficient and friendly manner. I knew what I wanted and they understood. They worked with me and got me into the car I wanted in an efficient and friendly manner. More
by saulevanwolf
Employees Worked With
Louay Awad, Paul Knezevic
May 29, 2019
Very Professional! I was very pleased with the treatment I recieved from this dealership. Paul, my salesman, was very professional and wanted to be sure I was kept up t I was very pleased with the treatment I recieved from this dealership. Paul, my salesman, was very professional and wanted to be sure I was kept up to speed on the process and made sure everything got done as promised. More
by Austin
Employees Worked With
Safue, Paul Knezevic
May 29, 2019
Best experience ever Michael Stepp, our sale representative, was extremely knowledgeable and patient. In the end, I purchased a SUV at a great price with absolutely no reg Michael Stepp, our sale representative, was extremely knowledgeable and patient. In the end, I purchased a SUV at a great price with absolutely no regrets More
by Happy customer
Employees Worked With
Safue (finances), Michael Stepp
May 28, 2019
Excellent buying experience I must say we had an excellent experience from the time we walked in thanks to our sales consultant Michael Stepp. We appreciate MV Acura’s commitment I must say we had an excellent experience from the time we walked in thanks to our sales consultant Michael Stepp. We appreciate MV Acura’s commitment to our needs and the entire staff for their professionalism. Thanks again Michael! More
by M@tt@8
Employees Worked With
Michael Stepp, James Papas
