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Mitchell Chrysler Dodge Jeep Ram

Enterprise, AL

Overview
Employees
Reviews
Vehicles
4.6
1,217 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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6501 Boll Weevil Cir

Enterprise, AL

36330

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Showing 1,217 reviews

February 11, 2024

When I dropped my car off, I told the dealership about the error message and that I had already tried to fix it on my own. After my car had been there for 5 hours, I recieved a call saying that they tried More

by emmamrod10
Recommend Dealer
Yes
Employees Worked With
Roy Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Daniels
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Feb 12, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Emma, Thank you for sharing your experience with us, and for choosing our dealership for your automotive needs. We're sorry to hear about the inconvenience you faced regarding the error message on your car. We sincerely apologize for not being able to resolve the issue within the timeframe you had available. Your feedback is important to us, and we'll take it into consideration as we strive to improve our services. We're glad to hear that you appreciated the tire rotation service. If there's anything else we can do to assist you in the future or if you'd like to discuss your experience further, please don't hesitate to reach out. Thank you for your understanding, and we hope to have the opportunity to better serve you in the future.

February 11, 2024

Response was quick. Pricing was clear. Easy transaction. We will check back when we need another soon. Thank you Zane! More

by andy.mckeown
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zane Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Andy, Thank you so much for choosing our dealership for your recent purchase of three tree trucks. We're thrilled to hear that you found our service quick, pricing clear, and the transaction easy. Your satisfaction is our top priority, and we're delighted that we could meet your expectations! We truly appreciate your business and your kind words about Zane. He'll be thrilled to hear your feedback. Please don't hesitate to reach out whenever you need assistance in the future. We'll be here to help with your next purchase or any other automotive needs you may have. Thanks again for choosing us, and we look forward to serving you again soon!

February 11, 2024

I love the dealership! It just seems to take the service department so long to do repairs (even the minor ones). More

by 1967nonna
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
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Feb 12, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Nonna, Thank you for your loyalty to our dealership, and for sharing your feedback with us. We're glad to hear that you love our dealership, but we're sorry to learn about your experience with the service department. We apologize for any inconvenience caused by the extended wait times for repairs, even for minor issues. Your feedback is valuable to us, and we'll use it to improve our service processes and efficiency. We appreciate your patience and understanding. If there's anything specific you'd like to discuss or if you have further feedback, please don't hesitate to reach out. We're committed to providing you with the best possible experience during your visits. Thank you for choosing us, and we hope to have the opportunity to serve you better in the future.

February 10, 2024

I dropped it off. I came back to pick it up. They completed the service More

by oursonly03
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
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February 10, 2024

Professional but way expensive. I'll be back for the tune-up. But had to find another garage for the majority of the work. More

by 1978wolves
Recommend Dealer
Yes
Employees Worked With
Roy Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Daniels
Report | Print
February 10, 2024

Very friendly people Great new place and waiting area with snacks Heather has served me for quite awhile More

by johnsonhillklc
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
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Feb 12, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words and for choosing us for your automotive needs. We're delighted to hear that you enjoyed our friendly service and our new waiting area. Heather and the rest of our team are thrilled to have served you, and we look forward to continuing to provide you with excellent service for years to come.

February 10, 2024

It's all about relationship and I have a good one with Dodge always have and that's why I continue to take my vehicles in and that's where I buy them also ?????? More

by myvipergtsr
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiaira Nash
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Feb 12, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your continued loyalty and for choosing Mitchell Chrysler Dodge Ram Jeep! We truly value the relationship we've built with you over the years. It's always a pleasure to serve you and we look forward to many more years of providing exceptional service and support for all your automotive needs.

February 10, 2024

Very helpful and informative Great with customer satisfaction and support. Helped navigate purchasing parts and scheduling service. More

by vickihalt
Recommend Dealer
Yes
Employees Worked With
Heather Stewart, Heather Stewart
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Feb 10, 2024 -

vickihalt responded

Great job.

Feb 12, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Vicki, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you found our team helpful and informative, and that we could assist you with purchasing parts and scheduling service. Your satisfaction is our priority, and we're grateful for the opportunity to serve you!

February 10, 2024

Fantastic Jason was very honest and easy to work with. I sent him screenshots of the cars we were interested in and he had them ready for us the morning we went there More

by Dayle.labrada
Recommend Dealer
Yes
Employees Worked With
Jason
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Feb 12, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Dayle, Thank you so much for the wonderful review and for choosing Mitchell Chrysler Dodge Ram Jeep! We're delighted to hear that Jason provided you with a fantastic experience and made the process easy and transparent for you. Your satisfaction is our priority, and we're thrilled that we could meet your expectations. We truly appreciate your feedback and your business. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We are here for you anytime!

February 10, 2024

Outstanding sales team. I let them know what we wanted and they delivered perfectly. I would recommend this team and dealership to everyone. More

by Chadondo
Recommend Dealer
Yes
Employees Worked With
Tay
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Feb 12, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your glowing review and for choosing our dealership for your new Jeep purchase! We're thrilled to hear that our sales team exceeded your expectations and delivered exactly what you were looking for. Your recommendation means the world to us, and we're grateful for your trust in us. Welcome to our Mitchell Jeep family!

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